TuStan 3*– Reviews

22
Rating 9.110
based on
22 reviews
№2 in the hotel rating Shidnitsya
9.1 Rooms
8.9 Service
9.5 Cleanliness
9.3 Food
8.7 Amenities
The health-improving complex is located in the center of the balneological resort Skhidnitsa, 20 km from Truskavets. The hotel is within walking distance from well No. 2C (Borjomi type), spring No. 18, next to a minibus stop. The hotel is suitable for everyone who wants to improve their health.More →
аватар Anzh
 •  traveled 3 years ago
Rating 10.0
Rested at the hotel from 8 to 22 February 2021. Located in the very center of Skhidnytsia (18 source in 10 minutes walk). Excellent hotel of the European level. Unobtrusive service, cleanliness, excellent work of the reception staff. Delicious and varied food in the restaurant. Large, without the slightest mold, swimming pool, excellent saunas, perfect cleanliness, relaxation and comfort in the SPA area. … More ▾ Rested at the hotel from 8 to 22 February 2021. Located in the very center of Skhidnytsia (18 source in 10 minutes walk). Excellent hotel of the European level.
Unobtrusive service, cleanliness, excellent work of the reception staff. Delicious and varied food in the restaurant.
Large, without the slightest mold, swimming pool, excellent saunas, perfect cleanliness, relaxation and comfort in the SPA area. Gym for sports with good simulators, equipped with everything you need.
Special thanks to the head physician for the wonderful rejuvenating Carboxytherapy procedures for the face.
Definitely recommend this hotel for a relaxing holiday!
Angelica, Dnipro
аватар irusja1989
 •  traveled 3 years ago
Rating 7.0
We have had a family vacation 3 times in Tustan and the situation is very unpleasant. On the first night, our daughter of the 2nd river was poisoned for some reason, and we decided to return home. We still had paid a full 3 days stay + full board with meals. The staff responded to all our claims as a high season and the money is not refundable. … More ▾ We have had a family vacation 3 times in Tustan and the situation is very unpleasant. On the first night, our daughter of the 2nd river was poisoned for some reason, and we decided to return home. We still had paid a full 3 days stay + full board with meals. The staff responded to all our claims as a high season and the money is not refundable. But there are exceptions to the rule, especially since food for 4 days is not prepared in advance and at least the money for food for 3 people for 3 days can be returned!
The service at the hotel is excellent, very friendly staff, money for all procedures returned, and the rest is not a penny. I have no words. . .
аватар AMARSAEALEX5
 •  traveled 5 years ago
Rating 6.0
We rested in this hotel several times, there were different situations, but basically everything is positive, comfortable, no particular complaints. In the spring, we decided to go to drink some water, but only from the dzherel, and not the pump room, so we settled in another hotel, but we decided to go to the pool in Tustan, since there are fewer people and the depth is suitable for the child. … More ▾ We rested in this hotel several times, there were different situations, but basically everything is positive, comfortable, no particular complaints. In the spring, we decided to go to drink some water, but only from the dzherel, and not the pump room, so we settled in another hotel, but we decided to go to the pool in Tustan, since there are fewer people and the depth is suitable for the child. But for the first time we encountered unheard-of rudeness on the part of the woman who looked after the pool.
The child either changed for a long time, then the toilets, etc. went out, the time was approximately spotted, there were 2-3 people in the pool, they bought, they decided to visit the jacuzzi, the husband warned Madam that 5 minutes and we would go out, since the time had almost expired. Less than a minute later, madam runs in and yells in a voice that is not her own, that she will now call the guards and sends us almost with a good obscenity in front of the child, visitors.
I have never encountered such rudeness. To my questions, what right does she have to talk to us like that, she only led her overhead fans and muttered something that she was called from the reception. At the reception, the girls were not at all aware of the events, but they apologized very sluggishly. The pool itself also did not please everywhere at the bottom of a lot of fallen tiles, you can even hurt your leg. Therefore, we would recommend this hotel more and, of course, our family will not rest here.
аватар voda1708
 •  traveled 8 years ago
Rating 10.0
An excellent hotel that guarantees a wonderful holiday at almost any time of the year. We rested for the fifth time since 2014 - in summer, and in autumn, and in winter. I like it more, of course, in the summer, but a large influx of vacationers is somewhat tiring for lovers of a very quiet holiday. Yes, and rooms must be booked 2-2. … More ▾ An excellent hotel that guarantees a wonderful holiday at almost any time of the year. We rested for the fifth time since 2014 - in summer, and in autumn, and in winter. I like it more, of course, in the summer, but a large influx of vacationers is somewhat tiring for lovers of a very quiet holiday. Yes, and rooms must be booked 2-2.5 months before the start of the "high" season, otherwise you will not find free ones. On the other hand, summer is more fun. And for those who like to escape from the city's 30-40 degree heat - that's what you need.
Pros (undoubted):
1. Location. Center, bus station, everything is nearby - shops, cafes, parks. For those who like to go to all sources - far away. Nearby - only one or two (I do not say - they did not go, but drank some water in the pump room of the complex).
2. Comfort. The rooms are excellent. In the old complex were only once 3 days in the "suite" - very good. In the new ("junior suites") - the furniture is new, comfortable. The bed is huge. The bathroom is just gorgeous. Spacious, bright. Shower stall, wash basin, toilet bowl, bidet - everything is new and sparkling clean. As it should be. In some junior suites, where we were, the arrangement of furniture was not very good - but they themselves rearranged it and it turned out to be more spacious. Cleaning is daily and of high quality (special thanks to the service staff, they already recognize us and every time they ask when we will come again). Bed linen, 3 types of towels with replacement every 3 days, bathrobes - everything is fresh. True, the cape on the bed was stained. But I'm not from the "Inspector" program - not critical.
A beautiful view from the windows to the mountains - on floors above 2 from any side of the complex.
3. Nutrition. Breakfast - 3 dishes to choose from (dietary or regular menu) + buffet table. Dishes are very tasty. Buffet table... Good (several types of salads, croutons, olives, eggs, butter, sausages, cheeses, cakes, pastries, etc. ). But... The set is about the same. On the 5-6th day it becomes boring. On the 5th visit - very boring. Plus, there's a LOT of food for breakfast. But can you not eat? For lovers of "buffets" - good. For the rest, 3 main dishes are enough. And you can reduce the cost of breakfast.
Lunches-dinners. Book full board immediately. Since the difference between "breakfasts only" and "full board" is 200 UAH. for two a day. Such money in the nearest "cafes" is not enough for you to eat at once. Dishes for lunch and dinner (3 dishes to choose from + a small buffet table (cabbage, cucumber-tomatoes, fruits, cakes) are excellent. It can be seen that the chefs are trying very hard, since the dishes themselves and their presentation are beyond praise.
Dining room service is good. This summer, the staff changed and the new girls obviously did not always have time and sometimes looked scared. But they are trying. ?
4. Spa center. Also beyond praise - a swimming pool, a jacuzzi, 3 types of saunas, 2 showers, a barrel + a sauna pool with a waterfall. At the entrance - towels, sheets, hats, slippers... Everything is free (specially indicated, since in some complexes there is a separate fee). There is a good gym - I looked, but did not use it myself. From the wishes - after all, fix everything in the pool, the waterfall (or whatever it is called there) - has not been working for more than a year.
I will add separately. In the summer (as I mentioned above), due to the large influx of vacationers, after 1800 (when the saunas start working) the pool is not overcrowded. But this can hardly be called a disadvantage. Since SPA complexes are much smaller in size.
5. Medical care. We come to relax and drink water (the pump room in the complex is automatic). We do not take procedures (except massage - a couple of times). So I can't say anything.
6. Internal infrastructure. The patio (small, but VERY beautiful), the winter garden, the passage between the buildings, the design of the reception, aquariums - everything is a solid "five". This year the patio has been completely redone - even better than "excellent" Pheasants and parrot Ricci - hello ? Well, we are waiting for the promised summer pool and "I don't know exactly what else will be there" ? . I hope this will not greatly affect the prices - which are quite loyal in this complex.
7. If you forgot what to say, does it mean you forgot? or not used.
Minuses:
I don't see any particular cons. I am not Olga Freimut - everything suits me, and minor flaws can be eliminated.
Wishes:
Loyalty program for regular customers. It would be nice to have additional discounts, like many "competitors".
аватар oleksiy_y
Service at full 4 * … More ▾ Service at full 4 *
Зимний сад
аватар elenanovikov
 •  traveled 9 years ago
Rating 9.0
It can be seen that the hotel was built with love. Wherever you look, beauty is everywhere. Pleasant and responsive staff. Diet menu (those who prefer fried food - buy a ticket with breakfast, there are cafes and restaurants nearby, including in Tustan). I was insanely pleased with the SPA complex! In the main building, water flows from some sources, you can treat yourself to herbal tea. … More ▾ It can be seen that the hotel was built with love. Wherever you look, beauty is everywhere. Pleasant and responsive staff. Diet menu (those who prefer fried food - buy a ticket with breakfast, there are cafes and restaurants nearby, including in Tustan). I was insanely pleased with the SPA complex! In the main building, water flows from some sources, you can treat yourself to herbal tea. Once in the hotel they rented bicycles, but hands and feet never reached the small tennis and gym. There are live orchids on the windows. It will be comfortable for young people, and families with small children, and the elderly. Who else doubts whether to go here to rest or not, I advise you - GO. We regret only one thing, that we spent little time in TuStan!
аватар v-bortnik
 •  traveled 9 years ago
Rating 9.0
On vacation, you always want to relax, and if you also manage to take care of your health, you will never remember the money that was spent, and even more so regret it (one of the criteria for a good vacation). By the way, the prices according to the "price/quality" criterion are absolutely adequate (for 1 UAH of pleasure for 2 or more UAH, including VAT and tourist tax). … More ▾ On vacation, you always want to relax, and if you also manage to take care of your health, you will never remember the money that was spent, and even more so regret it (one of the criteria for a good vacation). By the way, the prices according to the "price/quality" criterion are absolutely adequate (for 1 UAH of pleasure for 2 or more UAH, including VAT and tourist tax).
Opinions are objective, subjective and sincere. So:
- Sincerely: a divine combination of clean air, exceptionally friendly, nice and pleasant staff (separately to all my respekt and deep bow), clean and comfortable rooms, a decent SPA-zone, high-quality, varied and tasty (dietary and anti-anorexic) food, a decent medical center , the presence of a pump room with the healing waters of Skhidnytsia, and most importantly, the love of people who provide you with an unforgettable vacation, for their work, makes TuStan a place from which you don’t want to leave and to which you want to return (another of the criteria for a good vacation).
- Subjectively: from the balneological resorts of Ukraine (Truskavets, Morshyn, Mirgorod, Khmelnyk, Satanov, Shayan, Polyana), I liked Skhidnytsia LOK "TuStan" the most (including water quality). This is a place of rest for those who love their health, silence, comfort and tranquility. At the same time, weather conditions practically do not affect the quality of rest.
- Objectively: yes, Skhodnitsa is just beginning to develop as a resort and there is practically no infrastructure, the entertainment industry has not yet touched this virgin land. After dinner, there is practically nowhere to spend your valuable vacation time (in the "Three Sons" there is a bowling alley, in "Kievskaya Rus" billiards, but it's all far away). I would like to have my own entertainment complex (including 3-D cinema, shooting gallery, darts, cocktail dance bar, karaoke, barbecue evenings instead of dinner, slot machines, attractions, etc. , etc. ). With the opening of the entertainment zone "TuStan" will become even more attractive for guests and more profitable for themselves.
А за спиной кусочек Рая.
аватар grisha.portnov.
 •  traveled 9 years ago
Rating 9.0
Very friendly staff, cleanliness and comfort. In this hotel they think first of all about the person and only then about profit. Everything is thought out to the smallest detail so that every visitor feels comfortable, a person who is respected. Enjoyed the whole week. Every dish in the restaurant is a work of art. … More ▾ Very friendly staff, cleanliness and comfort. In this hotel they think first of all about the person and only then about profit. Everything is thought out to the smallest detail so that every visitor feels comfortable, a person who is respected. Enjoyed the whole week. Every dish in the restaurant is a work of art. An example for all hotels and resorts. I recommend to everyone I know and to you. I will definitely return to Tustan.
Отель
аватар zagorovskane
 •  traveled 9 years ago
Rating 10.0
Dear Sirs! We want to thank you all before leaving for home! And we ask to bring to each employee of "TuStani". Very pleasant from the first minutes impressed by the cleanliness, beauty, comfort, convenience, predictability of all the needs of the holidaymaker. Special words of gratitude for visiting the restaurant. … More ▾ Dear Sirs!

We want to thank you all before leaving for home! And we ask to bring to each employee of "TuStani".
Very pleasant from the first minutes impressed by the cleanliness, beauty, comfort, convenience, predictability of all the needs of the holidaymaker.
Special words of gratitude for visiting the restaurant. Utensils, serving, attitude of waitresses, menu, high quality and taste of each dish - all at the highest level.
We are grateful to everyone with whom we communicated and did not communicate - for high culture, humanity, sense of humor, generosity of your soul!
Your institution, as a single organism, lives by the commandment: do as you would like to be done for you!
We want your love and kindness to people to return to you and your family!

In memory...
We have already gone home ...
You were so good to us!
So finally we would like to
Thank you very much!
This is an unforgettable vacation:
Adventure! Mountains and forests!
Be proud! Because nowhere! Never!
Does not have much beauty!
Our gratitude to all:
Maids, waiters, doctors,
Gardeners, superiors, sisters ...
Big list ...To all of you! ! ! !!
We wish you health! Happiness!
For many years! Forever!
Let the weather pass you by!
Good for you! God, take care!
Because we all want only the world!
We wish as our flag:
To the blue sky! Yellow levels!
We are leaving home ...
Unfortunately: an hour passed so quickly
Bow to you all! And our honor!
To all! To each of you!

Sincerely, Zagorovsky family!
аватар natali19801
 •  traveled 9 years ago
Rating 10.0
Were in the hotel Tustan. Very, very much! Peace, quiet, cleanliness, friendly staff. Thanks for a great vacation! If possible, we will come to this hotel and recommend to friends and acquaintances. Very good musical accompaniment in the hotel and variety in the menu. … More ▾ Were in the hotel Tustan. Very, very much! Peace, quiet, cleanliness, friendly staff. Thanks for a great vacation! If possible, we will come to this hotel and recommend to friends and acquaintances. Very good musical accompaniment in the hotel and variety in the menu.
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avatar rjaf34bb
We are from Belarus. I really liked your hotel when viewed on the Internet. We really want to come to you, but now the situation is tense in your country, so there are a lot of doubts and fears about the trip. Are discounts possible taking into account the danger and tension in the country??
10 years ago  •  3 subscribers 3 answers
avatar elena.semtina
Hello, How much do you only cost for procedures: shower-massage, manual massage, tests, ozocerite, etc. Thank you
12 years ago  •  1 subscriber no answers
HOTEL EXPERTS
Representative hotels
avatar Adminn
‹ Hotel TuStan 3*
Attractions
Defense complex Tustan
Rating 5.5
Ukraine, Shidnitsya
Story, architecture

Лечебно-оздоровительный комплекс расположен в центре бальнеологического курорта Сходница, в 20 км от Трускавца. Гостиница находится в пешей досягаемости от скважины №2С (типа Боржоми), источника №18, рядом с остановкой маршрутного такси. Отель подойдет всем, кто хочет оздоровиться.

Location Расстояние от отеля до аэропорта Львова составляет 111 км.
In a hotel

К услугам гостей открытая терраса. Размещение домашних животных допускается по предварительному запросу. Есть камера хранения багажа. Стойка регистрации работает круглосуточно. Предоставляются услуги по глаженью одежды. Оборудованы места для курения. По запросу еда и напитки доставляются в номер. Есть бювет с минеральной водой.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool  FREE 
  • heated swimming pool
  • parking  FREE 
  • safe
  • free wi-fi
  • elevator
  • laundry
  • doctor
  • non-smoking rooms
  • ATM
  • payment by payment cards
For kids
  • playground
  • kids club  FREE 
  • cot
Entertainment and sports Массаж (платно). В отеле отдыхающим предлагают обширный выбор медицинских процедур, а также SPA-процедур. В лечебно-оздоровительном комплексе занимаются такими основными направлениями диагностики: эндокринология, гинекология, травматология, урология, а также диагностика органов брюшной полости. Также предлагают водолечение: подводный ручной массаж; молочная ванна; душ Шарко; циркулярный душ; минеральная ванна с жемчужным массажем; розмариновая ванна; ванна с минеральной водой.
  • Spa or wellness center
  • sauna/bath/hammam
  • table tennis
  • bicycles for rent
  • gym  FREE 
  • organization of excursions
Description of rooms

Отель предлагает 45 комфортабельных номеров.

In the rooms

К услугам гостей номера с телевизором, рабочим столом, сейфом и электрическим чайником. В собственной ванной комнате предоставляется фен, тапочки и бесплатные туалетно-косметические принадлежности.

  • bath / shower
  • bidet
  • hair dryer
  • slippers and bathrobe (not in all rooms)
  • safe
  • air conditioner (not in all rooms)
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi  FREE 
  • tea/coffee maker
  • fridge
  • balcony/terrace (not in all rooms)
The address ул. Т. Шевченко 92-Б, пгт Сходница, Львовская обл., Украина
Phones: тел.: +38 (067) 752-56-78, +38 (095) 586-51-78 +38 (03248) 4-83-70, +38 (03248) 4-83-77
Website: TuStan
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в настольный теннис. Для активных туристов есть прокат велосипедов (платно). В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).