Не відповідає ціна якості The price of quality does not correspond

We had a rest in "Three sons and a daughter 5" in January last year and literally a week ago. I can only say one thing: wasted money. Even compared to last year, the quality of services, food, cleaning, etc. has decreased many times. Lived in a deluxe room. Despite the announced daily cleaning, the maid came to our room only on the third day of our stay, citing the fact that "a lot of visits. " Clean poorly. The furniture in the room is damaged, the refrigerator door is broken. In the restaurant, despite the large visual number of dishes, everything is tasteless. Compared to last year, food has become completely non-existent. Even the cheese casserole, which was quite good last year, does not deserve such a name, maximum mannik with cheese. Meat dishes offered in the restaurant, except for the language, could not be eaten at all.
Separate conversation-procedure. Almost all normal masseurs were released. At a cost of 550.
00 грн.

for a general massage you get not a massage, but a parody. Massage therapists react to the remarks in an interesting way: they talk about the low salary of UAH 3.000. 00 and a small percentage of the client, which does not encourage them to work at all. I got the impression that in order to get a more or less decent massage, I have to pay extra for it directly to the masseur. A separate speech about the so-called "Ayurveda". This is fear. A woman from Kharkiv is having procedures. Most of the procedures stated on the site, she does not do at all, and what makes it funny. As well as Thai massage. This is not a massage, this is laughter and sin. A person who has tried a normal Thai massage at least once will not be able to attend such "massages". It seems that these secrets do not know either the anatomy or the techniques of massage. Plus, they don't understand either Ukrainian or English.
Tell me, really, positioning yourself with a five-star hotel, can not be forced to learn the so-called "masseurs" at least a few words? The only procedures that I personally liked were water procedures. Everything else is just a thoughtless waste of money. I do not understand one thing, how can you invest so much in such a hotel, so reduce the quality of services and food. Is the owner not interested in a stable income? Even comparing the contingent of vacationers with last year, you realize that next year will be even worse. In general, the emotions from the rest this year are very negative. Does not match the price of quality. And finally, the desire to point out, appreciate good employees. Because many people are dissatisfied with the work in this institution, from the driver to the medical staff. After all, the welfare of the owner depends directly on the skills of workers.