Rest? NIGHTMARE!

Written: 19 october 2011
Travel time: 15 october 2011
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 2.0
Amenities: 2.0
Dear friends!
Our (3 adults and a child of 7 months) vacation in this boarding house ended after 3 hours. Record! Having chosen LUX-Comfort for accommodation, we expected to get exactly Comfort, BUT:
- only a specially trained watchman could unfold the sofa, and under the weight of 9 kg of the child, the sofa fell apart in the first room (the kid got scared); HONEYMOONS NO ENTRY
- there is no remote control from the TV and they said that they never will be;
- the promised hot water did not go either at 18.00 or at 19.00, and even when we safely left at 19.30 it was not there either;
- pillowcases for luxury LEAKED;
- in the room (2nd floor of the building) damp and cold;
- mushroom bath
And if you want someone to solve your problems, then you will be sent a WATCHMAN!
Marina, the administrator, cannot decide anything on her own, and, as if spellbound, she mutters: "Enter my position. "
Translated automatically from Russian. View original