The hostel is good, the service was not good

Written: 16 november 2019
Travel time: 8 — 19 july 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 5.0
Food: 6.0
Amenities: 6.0
Didn't like the service. The Soviets rule. The contract basis spoiled the service in this hotel completely. Vera, the administrator, tried to swindle them for money in various ways. She performed her duties very poorly, or rather, in no way. The room was cleaned only once. Services that should have been provided free of charge, I did not receive them. It can be seen that the owner does not care whether people want to come to this boarding house again or not. It could be done when leaving the boarding house so that some person from the owner would give a sheet to fill out, people liked what they didn’t like. The food is simple, dietary, large portions. Next time I will look closer and cheaper.
Translated automatically from Russian. View original