Rested 8 times. 7 years ago it was cool there. But the staff was always rude: the administrator Oleg is constantly rude. In general, I asked him to be fired, and they promised a 10% discount, but they did nothing of the sort. The cleaning lady incorrectly said that the robe would not fit her friend. In the salt room, there are no longer sunbeds, but uncomfortable hard chairs, and there is no more salt on the ceiling, the pool is warm.
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Rested 8 times. 7 years ago it was cool there. But the staff was always rude: the administrator Oleg is constantly rude. In general, I asked him to be fired, and they promised a 10% discount, but they did nothing of the sort. The cleaning lady incorrectly said that the robe would not fit her friend. In the salt room, there are no longer sunbeds, but uncomfortable hard chairs, and there is no more salt on the ceiling, the pool is warm. In room 32, the door does not close well, and the toilet tank does not flush water well. There is no noise insulation
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The first time I stayed at this hotel back in 2010. The hotel did not get worse, but did not get better. What you liked: 1. Kitchen, nothing special, but delicious and delicious. A slightly cheaper bar would be ideal. 2. Artificial greens have been replaced by natural ones, greens have decreased, but live greens are more organic.
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The first time I stayed at this hotel back in 2010.
The hotel did not get worse, but did not get better.
What you liked:
1. Kitchen, nothing special, but delicious and delicious. A slightly cheaper bar would be ideal.
2. Artificial greens have been replaced by natural ones, greens have decreased, but live greens are more organic. Too bad the central tree, it gave color.
3. The work of masseurs, quality and professional. It may be expensive, but it's worth it.
What I didn't like:
1. SPA area, just blowing from the windows.
2. Both pairs do not have enough temperature. After all, this is a steam room, not a warm room.
3. In general, the SPA area, by the standards of the 20s, is already small, quickly becomes boring and blows out of the windows, make, when hiring an infrared sauna, on the site of the aroma room, which no one goes. .
4. Rooms - ventilation is possible only by opening or closing the window, the clothes I put on the shelf, for some reason dirty with chalk, and the canopy, as in the promotional photo in our room was not.
But overall, I was very happy to be back 11 years ago.
The hotel did not get worse, but did not get better.
What you liked:
1. Kitchen, nothing special, but delicious and delicious. A slightly cheaper bar would be ideal.
2. Artificial greens have been replaced by natural ones, greens have decreased, but live greens are more organic. Too bad the central tree, it gave color.
3. The work of masseurs, quality and professional. It may be expensive, but it's worth it.
What I didn't like:
1. SPA area, just blowing from the windows.
2. Both pairs do not have enough temperature. After all, this is a steam room, not a warm room.
3. In general, the SPA area, by the standards of the 20s, is already small, quickly becomes boring and blows out of the windows, make, when hiring an infrared sauna, on the site of the aroma room, which no one goes. .
4. Rooms - ventilation is possible only by opening or closing the window, the clothes I put on the shelf, for some reason dirty with chalk, and the canopy, as in the promotional photo in our room was not.
But overall, I was very happy to be back 11 years ago.
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• 1
We chose this hotel because we had already stayed there several years ago. Practically nothing has changed: the staff is very friendly, all wishes were quickly fulfilled, and the room is clean (if you do not include the “auditor”), the restaurant menu is without any frills, but delicious (prices are almost the same as in the city).
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We chose this hotel because we had already stayed there several years ago. Practically nothing has changed: the staff is very friendly, all wishes were quickly fulfilled, and the room is clean (if you do not include the “auditor”), the restaurant menu is without any frills, but delicious (prices are almost the same as in the city). There were quite a lot of guests during our visit - it was felt in the spa area, so we walked more in the city.
I would like to mention the administrator of the spa area, Vera, a very positive person and an excellent professional!
We took massage courses, probably got to all the shifts of massage therapists - all, without exception, are very good specialists.
The waitresses and maids are helpful and attentive.
And now for the cons:
Dear leaders of "Higina Spa"! Really for so many years it was not possible to equip the rooms with air conditioning? Especially since the summer is getting hotter every year.
This minus covers a large number of pluses.
I would like to mention the administrator of the spa area, Vera, a very positive person and an excellent professional!
We took massage courses, probably got to all the shifts of massage therapists - all, without exception, are very good specialists.
The waitresses and maids are helpful and attentive.
And now for the cons:
Dear leaders of "Higina Spa"! Really for so many years it was not possible to equip the rooms with air conditioning? Especially since the summer is getting hotter every year.
This minus covers a large number of pluses.
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• 12
Rested in the hut for the tenth time. The break between the last and penultimate vacation was two and a half years. I would like to note some improvement in the interior (more light colors, real vases). The food in the restaurant has significantly improved (the complexes were not ordered), the staff is polite and punctual.
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Rested in the hut for the tenth time. The break between the last and penultimate vacation was two and a half years. I would like to note some improvement in the interior (more light colors, real vases).
The food in the restaurant has significantly improved (the complexes were not ordered), the staff is polite and punctual.
As usual, we used the services of masseurs - took a general massage course (10 sessions). Masseurs (Andriana-Natalia, Roman, Yaroslav) work flawlessly - professionals in their field.
But I would like massage tables to look more modern and comfortable.
Thank you very much for a wonderful holiday and we hope for further positive dynamics.
The food in the restaurant has significantly improved (the complexes were not ordered), the staff is polite and punctual.
As usual, we used the services of masseurs - took a general massage course (10 sessions). Masseurs (Andriana-Natalia, Roman, Yaroslav) work flawlessly - professionals in their field.
But I would like massage tables to look more modern and comfortable.
Thank you very much for a wonderful holiday and we hope for further positive dynamics.
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The general impression is positive. Creative design, bright colors of the interior, lots of greenery, good cuisine, wonderful masseuse Natalia (THANK YOU!!! ), courteous waiters, professional administrators at the reception - a plus!!!! Of the minuses that were dissonant with the general atmosphere: 1 - slow, unprofessional work of the barmaid, who is clearly not interested in the profitability of the hotel; 2 - unadapted!!! ! "unprofessional" tables for massage (you treat one, you cripple the other).
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The general impression is positive. Creative design, bright colors of the interior, lots of greenery, good cuisine, wonderful masseuse Natalia (THANK YOU!!! ), courteous waiters, professional administrators at the reception - a plus!!!!
Of the minuses that were dissonant with the general atmosphere: 1 - slow, unprofessional work of the barmaid, who is clearly not interested in the profitability of the hotel; 2 - unadapted!!! ! "unprofessional" tables for massage (you treat one, you cripple the other). With these problems, the hotel administration needs to do something and as soon as possible.
Of the minuses that were dissonant with the general atmosphere: 1 - slow, unprofessional work of the barmaid, who is clearly not interested in the profitability of the hotel; 2 - unadapted!!! ! "unprofessional" tables for massage (you treat one, you cripple the other). With these problems, the hotel administration needs to do something and as soon as possible.
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• 3
In general, I liked it. Swimming pool, jacuzzi - class. We rested on Sunday / Monday and there were not many people. But when the peak of the season I think there is tin. Many children, if you want to relax and unwind, you are unlikely to get it. Because children are constantly running, splashing, shouting and crying.
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In general, I liked it. Swimming pool, jacuzzi - class. We rested on Sunday / Monday and there were not many people. But when the peak of the season I think there is tin. Many children, if you want to relax and unwind, you are unlikely to get it. Because children are constantly running, splashing, shouting and crying. The room is clean but not enough, on the upper shelves of pollen, on the glasses were lip prints. The staff is not welcome, you come to breakfast in the morning - waiters, bartenders with a sour face. There is no feeling of comfort and care from the staff. It seems that I owe them all something. This is the first hotel of all where I rested, which has such unfriendly staff. This is the face of the institution. Think about it and work with the staff.
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• 4
This is a family hotel, mother-child. The hotel is not for a long stay, but for a few days, because then it gets boring there. The hotel does not have a green zone, the hotel immediately goes from the street and there is no green area, there is nowhere to take a walk with children in the yard, only inside.
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This is a family hotel, mother-child. The hotel is not for a long stay, but for a few days, because then it gets boring there. The hotel does not have a green zone, the hotel immediately goes from the street and there is no green area, there is nowhere to take a walk with children in the yard, only inside. This is a big minus, because if there is no weather outside, then you have to sit in your room or in the pool.
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We waited a long time for check-in - the room was not free, then it was washed. Checked in much later than check in time. There is no wifi in the rooms. There is no terminal at the reception, cash payment only. Dirty in the room. In the spa area, there is no water in the cooler since lunch.
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We waited a long time for check-in - the room was not free, then it was washed. Checked in much later than check in time. There is no wifi in the rooms. There is no terminal at the reception, cash payment only. Dirty in the room. In the spa area, there is no water in the cooler since lunch.
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• 9
• traveled 6 years ago
I have known about this hotel for a long time. I spontaneously decided to go to Truskavets with small children. Settled immediately upon arrival, it was not necessary to wait for 12-00 or 14-00. The room is good. Cleaning immediately (instantly, I would say) as you hang a sign. All staff are well-selected.
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I have known about this hotel for a long time. I spontaneously decided to go to Truskavets with small children.
Settled immediately upon arrival, it was not necessary to wait for 12-00 or 14-00.
The room is good. Cleaning immediately (instantly, I would say) as you hang a sign. All staff are well-selected. Only a pleasant impression. Special thanks to the girls in the restaurant. There were so many people on the holidays and everyone came for breakfast at exactly 9-00, and the food was already on the table for everyone in a maximum of 15 minutes. If you are bored with complex breakfasts / lunches / dinners, you can order from the menu. Really sooo delicious. We also ate in the best restaurants of Truskavets according to Tripadvisor, many of them are inferior to the cuisine of the Spa Hut.
A few wishes: remove artificial flowers in the aroma room, otherwise it turns out that you are breathing dust. And be warned that you can't pay by card on the spot. But these are small things compared to the big picture.
For children, cartoons are shown on the big screen in the evening, which is convenient for parents.
We had a good rest. Thank you.
Settled immediately upon arrival, it was not necessary to wait for 12-00 or 14-00.
The room is good. Cleaning immediately (instantly, I would say) as you hang a sign. All staff are well-selected. Only a pleasant impression. Special thanks to the girls in the restaurant. There were so many people on the holidays and everyone came for breakfast at exactly 9-00, and the food was already on the table for everyone in a maximum of 15 minutes. If you are bored with complex breakfasts / lunches / dinners, you can order from the menu. Really sooo delicious. We also ate in the best restaurants of Truskavets according to Tripadvisor, many of them are inferior to the cuisine of the Spa Hut.
A few wishes: remove artificial flowers in the aroma room, otherwise it turns out that you are breathing dust. And be warned that you can't pay by card on the spot. But these are small things compared to the big picture.
For children, cartoons are shown on the big screen in the evening, which is convenient for parents.
We had a good rest. Thank you.
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• 4
We enjoyed the Hijina SPA hotel very much! This is a unique place. The quintessence of relaxation) If it’s winter outside and you want summer, but you can’t find a whole week of vacation to change the climate for the sake of relaxation, then you need to go to the Spa Hut. You open the door and wow! , you find yourself in a year-round summer.
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We enjoyed the Hijina SPA hotel very much! This is a unique place. The quintessence of relaxation) If it’s winter outside and you want summer, but you can’t find a whole week of vacation to change the climate for the sake of relaxation, then you need to go to the Spa Hut. You open the door and wow! , you find yourself in a year-round summer. And that’s it, and it’s gone) Bomb-free interior, swimming pool, aroma room, massage, salt cave, peeling, body wrap, beautician, jacuzzi, sauna, baths, recumbent cinema, quiet and gentle music, SPA smells, greenery, beds, pillows, deck chairs, fire in the fireplace. . .
Of the more tangible benefits:
1. Very clean!
2. Very tasty!
3. Very beautiful!
4. There is a smoking room.
5. They bring water from the pump room.
6. Melissa and mint tea is just a delight!
7. And tiramisu is very worthy! )
8. Everything where the hand of the staff does not touch you is included in the price of the room, even the cinema.
However, all this without pathos.
From special thanks:
1. Thank you for the birthday present! (It is a pity that there is no discount))
2. We left the window open, and since it is above the bed and it began to snow, a huge puddle flowed onto the mattress. The staff did not show by word or face what they think of us about this) They quickly replaced the mattress with a new one. Thank you so much and a thousand apologies!
There are also features that are neither minuses nor pluses, but guests need to know about them:
1. From washing cosmetics, only solid soap and shampoo in bags.
2. There is no drinking water, kettle, tea, etc. in the room. There is no minibar or refrigerator
3. The hotel does not sell chocolates, nuts.
4. Those traveling with small children, pay attention - the design is very beautiful, but rather traumatic. Your child will be surrounded by sharp rocks, corners, ledges and steps all the time.
5. The calculation takes place in the accounting department, it works until 15:00.
6. No lift. Suitcases are lifted and lowered, but suddenly someone cares.
I also have tips for guests))
1. Book this hotel in advance. For 3 weeks there were no more rooms.
2. It is better to come for breakfast after 10 am, if you have not ordered a complex breakfast. From 9 to 10 in the morning the kitchen does not cope with orders.
3. After check-out, you can stay at the hotel all day and take procedures or swim in the pool, visit the sauna and other pleasures. Things are closed in the pantry, you can wash in the shower, in the SPA area (the gel is over with me, take your own). Hairdryer can be borrowed from the reception. You will find a socket and a mirror in the washbasin, next to the toilet.
There are cons, as without them)
1. The biggest minus is the lack of towels in the spa and the pool.
2. In the rooms, the water from the shower gets on the floor, you need half a towel under your feet. His absence is also very disappointing.
3. Bathrobes are old. Maybe it depends on the room category, we had the cheapest one.
4. Towels in the room - 2 pieces per person. One for the face, the second for the shower and for the pool and for the baths...
5. No slippers. (Only available in suites)
7. The restaurant does not pick up dishes well. Glasses, cups can be found throughout the hotel.
8. The smoking room is not cleaned in the evenings, the ashtrays are clogged, the tables are a mess.
Of the more tangible benefits:
1. Very clean!
2. Very tasty!
3. Very beautiful!
4. There is a smoking room.
5. They bring water from the pump room.
6. Melissa and mint tea is just a delight!
7. And tiramisu is very worthy! )
8. Everything where the hand of the staff does not touch you is included in the price of the room, even the cinema.
However, all this without pathos.
From special thanks:
1. Thank you for the birthday present! (It is a pity that there is no discount))
2. We left the window open, and since it is above the bed and it began to snow, a huge puddle flowed onto the mattress. The staff did not show by word or face what they think of us about this) They quickly replaced the mattress with a new one. Thank you so much and a thousand apologies!
There are also features that are neither minuses nor pluses, but guests need to know about them:
1. From washing cosmetics, only solid soap and shampoo in bags.
2. There is no drinking water, kettle, tea, etc. in the room. There is no minibar or refrigerator
3. The hotel does not sell chocolates, nuts.
4. Those traveling with small children, pay attention - the design is very beautiful, but rather traumatic. Your child will be surrounded by sharp rocks, corners, ledges and steps all the time.
5. The calculation takes place in the accounting department, it works until 15:00.
6. No lift. Suitcases are lifted and lowered, but suddenly someone cares.
I also have tips for guests))
1. Book this hotel in advance. For 3 weeks there were no more rooms.
2. It is better to come for breakfast after 10 am, if you have not ordered a complex breakfast. From 9 to 10 in the morning the kitchen does not cope with orders.
3. After check-out, you can stay at the hotel all day and take procedures or swim in the pool, visit the sauna and other pleasures. Things are closed in the pantry, you can wash in the shower, in the SPA area (the gel is over with me, take your own). Hairdryer can be borrowed from the reception. You will find a socket and a mirror in the washbasin, next to the toilet.
There are cons, as without them)
1. The biggest minus is the lack of towels in the spa and the pool.
2. In the rooms, the water from the shower gets on the floor, you need half a towel under your feet. His absence is also very disappointing.
3. Bathrobes are old. Maybe it depends on the room category, we had the cheapest one.
4. Towels in the room - 2 pieces per person. One for the face, the second for the shower and for the pool and for the baths...
5. No slippers. (Only available in suites)
7. The restaurant does not pick up dishes well. Glasses, cups can be found throughout the hotel.
8. The smoking room is not cleaned in the evenings, the ashtrays are clogged, the tables are a mess.
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