Жуткий отдых с тараканами в еде Spooky holiday with cockroaches in the food

We rested for the first time, chose through the Internet - I was looking for a program for weight loss. This resort was on the first pages. We chose a superior room (the photo showed a good repair and furniture). When I called to make a reservation, they told me that there would be another discount. For 20 days for 2 (my mother decided to make a gift for the New Year) I paid 24.000 UAH. The road came out 3000 UAH + paid extra for procedures and tests, and the last days were forced to eat elsewhere. In total, the rest cost us more than 40 thousand UAH.
PEOPLE, IF YOU HAVE MONEY - DO NOT COME HERE!!!
This sanatorium, as well as its other neighbors (Almaz, Rubin, etc. ), would be better off closing than serving people like that.

1) There is a terrible COLD in the medical building. Although before the arrival, I specified - they said it would be warm. It was only warm in the room from the 3rd day. Before that, they slept dressed. You will not be able to go through the procedure halfway. Because where you need to take off your jacket - instead of treatment, you will simply catch a cold for yourself everything that is possible. Especially after water procedures.
2) COCKROACHES cooked in food! When the canteen worker was called, she quickly silently took the plate and ran away, looking like it was nothing to worry about. I’m sorry that they didn’t take the phone then to shoot this trash ((I AM VERY SORRY FOR ALL THE PEOPLE WHO EATED THERE - you all ate what you licked and robbed... ROCKARAKES, and then ate a rich broth from them. After that we already did not eat there.
3) Do not try to complain to anyone there. Everyone there just FSUs... your complaints.
They are polite and friendly only until they receive money from you. They promise that it will be warm before booking, but in the end it is cold. The administrators say, if you don’t like something, contact them, and then they themselves ignore it and send them to look for the main building in an incomprehensible place (because they are apparently sorry to raise their place and go to the main building and coordinate complaints). They just ignore you after that. Tipo do not like something - your problem.
And upon arrival, entering the room (improved), the remote control did not work. We called the administrator's number - we were politely told to go to the store and buy batteries. SUCH ROTTEN SERVICE with an improved room. There was a dead pigeon and a can of cigarette butts on the balcony. Nobody removed it. The hair dryer didn't work and the handle on the door fell off. At the reception in the medical building there was a hysterical woman who was rude to visitors. In general, SOVOK SERVICE. You pay the money, and you just PICKED REST and spoiled your mood.
For good, you need to involve a sanitation station to check cockroaches in the canteen and the consumer protection service for procedures in the icy cold. That's all. Who wants to spend their nerves and health, come to this wonderful place.