несоответствие информации inconsistency of information

We decided to meet with friends from different cities on neutral territory in order to have a fun and comfortable time. The hotel was chosen only because, in the information stated on the website, everything is here: a SPA area. billiards, bowling, karaoke, several restaurants. gym, live music, etc. We waved away several hundred kilometers - and got hit on the forehead! There is NOTHING of this, except for the SPA zone! NOTHING! . Everything has been closed for a long time. And you won't turn back. traveled so much. First about the good. The SPA area is quite good, spacious, there are many different rooms and saunas, but there were some drawbacks here too. Hot water from the shower near the pool, I did not wait, no matter how hard I tried. Phytobar does not work. No water for you to drink, no tea, no juice. Nobody warned. to take everything with you. There are changing cabins, but everyone went in bathrobes (based on previous experience of visiting similar hotels), which they regretted. Walking to the room through cold passages 500 meters to the room in a wet bathrobe is not a pleasant pleasure. I was surprised by the pricing in the lobby bar. Tea, for example, from ginger and tea from chamomile or linden, costs the same price - 67 UAH. Such an impression. that at least the English Queen collected this chamomile in the Ukrainian fields. The rooms are a different story. Two of the three rooms do not have curtains in the bathroom. Wash and do tudotherapy - wipe the water on the toilets. walls and floor - and with your own towel. Hairdryers do not work, and since there is no information for the guest in the room, and all the world-famous dial-up combinations at the reception did not work, I had to go to the reception for 500 meters through two buildings and three floors to solve problems. Doors creak like an unoiled cart. Pillows are like there are only three pairs of socks sewn up and nothing more, bathrobes and towels are old, hard as a mitten for rubbing after an ice hole. In short - service at the zero level. the kitchen is not bad, homemade, but modest, we went to dinner in the city - restaurants do not work.
Perhaps, for those who go for medical care and visiting only the SPA zone, all this would not matter, but then you need to remove all these enticements and monkeys on the site. There is no way to rest there. Especially those. who has something to compare.