Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
7.0
Cleanliness:
6.0
Food:
8.0
Amenities:
10.0
Firstly, a good hotel for families.
There are a lot of playgrounds, there are nannies, and so on.
For parents - a wonderful holiday in the SPA.
Good food.
Now about the sad. "Soviet" system of delivery of keys and numbers.
We left at 4 in the morning, while the child is sleeping - you need to go quickly, because it's a long way to go.
The system here is as follows - the maid comes - and . . you won't believe it - starts to count the number of hangers, the number of towels, and so on.
For 3 days we spent more than 3 thousand here, and here is a reconciliation of all things with the nomenclature! What is distrust? Shame! I have not seen this since the days of the scoop. What hotels still do this? Moreover - the wife is standing with a baby at 4 o'clock in the morning on the street, the staff sees all this and is somehow not in a hurry....
Refrigerators here are full of all sorts of sweets. If you want something to eat, pay.
It seems to be normal marketing (although all sorts of nonsense - chocolates, etc. , clogs half the refrigerator, but tolerable). Now the second shock. The maid begins to check the contents of the refrigerator with her list (there are 20 items). At 4 in the morning. Then he turns to us - "There is not enough chocolate. " We have round eyes - nafik gave up your chemical chocolate bar, no one ate something.
I say figure it out for yourself. And... just turn around to leave, as I chase - "Wait. There's not enough chocolate here" And then I broke. After some cursing at 4 am we still left.
With good impressions from the rest and an unpleasant aftertaste when renting a room.
Let's hope something changes. Would like to come again.
P. S. As for the attitude of the staff in general - everything is fine, smiles, courtesy, everything is there. But you need to think a little about these moments : )
Despite this history, we will come again. : )
There are a lot of playgrounds, there are nannies, and so on.
For parents - a wonderful holiday in the SPA.
Good food.
Now about the sad. "Soviet" system of delivery of keys and numbers.
We left at 4 in the morning, while the child is sleeping - you need to go quickly, because it's a long way to go.
The system here is as follows - the maid comes - and . . you won't believe it - starts to count the number of hangers, the number of towels, and so on.
For 3 days we spent more than 3 thousand here, and here is a reconciliation of all things with the nomenclature! What is distrust? Shame! I have not seen this since the days of the scoop. What hotels still do this? Moreover - the wife is standing with a baby at 4 o'clock in the morning on the street, the staff sees all this and is somehow not in a hurry....
Refrigerators here are full of all sorts of sweets. If you want something to eat, pay.
It seems to be normal marketing (although all sorts of nonsense - chocolates, etc. , clogs half the refrigerator, but tolerable). Now the second shock. The maid begins to check the contents of the refrigerator with her list (there are 20 items). At 4 in the morning. Then he turns to us - "There is not enough chocolate. " We have round eyes - nafik gave up your chemical chocolate bar, no one ate something.
I say figure it out for yourself. And... just turn around to leave, as I chase - "Wait. There's not enough chocolate here" And then I broke. After some cursing at 4 am we still left.
With good impressions from the rest and an unpleasant aftertaste when renting a room.
Let's hope something changes. Would like to come again.
P. S. As for the attitude of the staff in general - everything is fine, smiles, courtesy, everything is there. But you need to think a little about these moments : )
Despite this history, we will come again. : )
Translated automatically from Russian. View original
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