People are being poisoned at this hotel. Because of the war we have been living here for more than 3 weeks, and not only is the food, to put it mildly, breakfast does not change, in general, never (although the food is, they are simply not cooked, or cooked so that you can not eat), because of it people are poisoned, every day, we have many acquaintances who also live here, and every family had a case of poisoning, including adults and children.
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People are being poisoned at this hotel. Because of the war we have been living here for more than 3 weeks, and not only is the food, to put it mildly, breakfast does not change, in general, never (although the food is, they are simply not cooked, or cooked so that you can not eat), because of it people are poisoned, every day, we have many acquaintances who also live here, and every family had a case of poisoning, including adults and children. What do people pay for ?!
We are very upset and can't leave because we have nowhere to live.
I do not recommend!
We are very upset and can't leave because we have nowhere to live.
I do not recommend!
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• 5
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• traveled 3 years ago
Varied buffet food. The chefs showed an individual approach to the child who does not eat fish, offal and meatballs. Separately prepared whole meat for each lunch and dinner. Wi-fi catches perfectly. The room was upgraded. Clean, normal beds, mattresses, linens, hair dryer, kettle. Balcony overlooking the central pump-room and mountains.
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Varied buffet food. The chefs showed an individual approach to the child who does not eat fish, offal and meatballs. Separately prepared whole meat for each lunch and dinner. Wi-fi catches perfectly. The room was upgraded. Clean, normal beds, mattresses, linens, hair dryer, kettle. Balcony overlooking the central pump-room and mountains. Of the minuses - not fully completed repairs in the corridors. It spoils the overall impression.
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• 4
The settlement took place quickly. The hotel staff follows all the rules of Covid-19. The guard greeted us kindly: "Congratulations" and "Please put on masks and disinfect your hands", as well as measuring the temperature. Disinfectants are there at every turn. The beautiful lady at the reception told us about the diet and spa treatments (massage (paid at the hotel "Spring") and visiting the spa area at Mirotel Resort & Spa 5 * for only 275 UAH per room).
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The settlement took place quickly. The hotel staff follows all the rules of Covid-19. The guard greeted us kindly: "Congratulations" and "Please put on masks and disinfect your hands", as well as measuring the temperature. Disinfectants are there at every turn. The beautiful lady at the reception told us about the diet and spa treatments (massage (paid at the hotel "Spring") and visiting the spa area at Mirotel Resort & Spa 5 * for only 275 UAH per room). The room pleasantly surprised me. Everything is clean and stylish. New plumbing, soap, shower gel, shampoo, soft white towels (for two 7 pieces), warmth, from the balcony a beautiful view of the mountain, there is a kettle, cups, glasses, TV, closet with a large mirror. Dietary food. 5-7 minutes walk to the spa area. There are bathrobes, towels and you can swim in 2 pools, sit in 4 jacuzzis (two were very warm) and lie in the hammam, Finnish, Russian and infrared saunas. The hotel has a great location. To the pump room 3 minutes. Everything is close.
I highly recommend going to the Veranda restaurant (16 Roksolani Street). Delicacies. Friendly staff. Chefs and bartenders are professionals.
I highly recommend going to the Veranda restaurant (16 Roksolani Street). Delicacies. Friendly staff. Chefs and bartenders are professionals.
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• 5
the hotel is something unimaginable the corridors are disgusting, the standard room is terrible, everything is broken, the smell is like from the sewer, I had to pay extra for an improved room, but this does not mean that the standard should be in such a deplorable state, no maintenance in the room, the
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the hotel is something unimaginable the corridors are disgusting, the standard room is terrible, everything is broken, the smell is like from the sewer, I had to pay extra for an improved room, but this does not mean that the standard should be in such a deplorable state, no maintenance in the room, the drain in the shower was clogged we waited 2 days to fix the problem, the food is monotonous and disgusting, one good thing is the location of the hotel close to the pump room and the park, the forest park is excellent, but this is not the merit of the hotel
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• 20
The fact that the Soviet sanatorium Vesna was proudly renamed a hotel and a website with quite nice photos was created does not mean that when you arrive in Truskavets, you will see exactly what you saw in the photo. In life, everything looks completely different. Repair only in the reception area, corridors, stairs, rooms, dining room are all in a terrible old state.
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The fact that the Soviet sanatorium Vesna was proudly renamed a hotel and a website with quite nice photos was created does not mean that when you arrive in Truskavets, you will see exactly what you saw in the photo. In life, everything looks completely different. Repair only in the reception area, corridors, stairs, rooms, dining room are all in a terrible old state. Flights of stairs, which you will have to go up and down quite often, since the only elevator was occupied by elderly Poles, of whom there are a dime a dozen, all in fungus, mold and cobwebs, with falling tiles. Corridors with a torn coating, in general, horror.
The rooms are standard without any renovation, old beds, shabby wallpaper, a balcony on which it is scary to even lean out, due to antiquity. The dining room is also from Soviet times, the food also seems to be from there. In the season of fresh vegetables and fruits that had already appeared, there was only boiled beetroot, boiled carrots, that's all. Soups are all water with potatoes, I understand that they are dietary, but boil a mountain of potatoes in water and serve it like soup, this is already too much. No casseroles like cottage cheese or with fruit, as they always had a rest, there is only pasta, offal and jelly. Even the so-called uzvar was declared, but in fact it was not. Terrible, not food.
Well, a separate topic is a woman working at the reception named Maria, a rude, boorish person who absolutely does not know her duties. Do not expect any help there, they will not explain anything to you and will not even convey information on accommodation. Already from the cleaning lady at check-in, we learned that some chosen ones are given several options for rooms to choose from, but this Maria kept us busy for three hours. When we arrived, a woman was leaving, who was very angry at this hotel, if I may say so, and screamed that she didn’t go there anymore. A good indication of what this underhotel is.
I do not advise you to throw money away and spoil your nerves, you will not see there the picture that flaunts on their website.
The rooms are standard without any renovation, old beds, shabby wallpaper, a balcony on which it is scary to even lean out, due to antiquity. The dining room is also from Soviet times, the food also seems to be from there. In the season of fresh vegetables and fruits that had already appeared, there was only boiled beetroot, boiled carrots, that's all. Soups are all water with potatoes, I understand that they are dietary, but boil a mountain of potatoes in water and serve it like soup, this is already too much. No casseroles like cottage cheese or with fruit, as they always had a rest, there is only pasta, offal and jelly. Even the so-called uzvar was declared, but in fact it was not. Terrible, not food.
Well, a separate topic is a woman working at the reception named Maria, a rude, boorish person who absolutely does not know her duties. Do not expect any help there, they will not explain anything to you and will not even convey information on accommodation. Already from the cleaning lady at check-in, we learned that some chosen ones are given several options for rooms to choose from, but this Maria kept us busy for three hours. When we arrived, a woman was leaving, who was very angry at this hotel, if I may say so, and screamed that she didn’t go there anymore. A good indication of what this underhotel is.
I do not advise you to throw money away and spoil your nerves, you will not see there the picture that flaunts on their website.
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• 16
Chose the hotel because of the proximity to the pump room and of course - the price. "Spring" used to be a social insurance sanatorium, now it is rented out - it is being renovated. My room is UAH 620 with food, but on the contrary, the Poles live with them - 1200. But the food is equally terrible. The so-called buffet.
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Chose the hotel because of the proximity to the pump room and of course - the price. "Spring" used to be a social insurance sanatorium, now it is rented out - it is being renovated. My room is UAH 620 with food, but on the contrary, the Poles live with them - 1200. But the food is equally terrible. The so-called buffet. As for me, this is a terrible Soviet canteen. Natural meat is given 1 time in two days. Of course, there are also offal (chicken navels and liver), gray pastries, pancakes on the water without
eggs. Saithe fish with bones. I'm talking about the first one. Horror, not food.
eggs. Saithe fish with bones. I'm talking about the first one. Horror, not food.
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• 44
Upon arrival we were seated immediately. I saw how two families in front of us were given 2 keys to the rooms at once, so that they chose, we were not given. And in vain. We did not like the room and I went to ask for another one, they gave the keys without question - this room was better. Hint: if you are traveling in the cool season, ask for a room where the windows overlook the pump room - the sun shines there and the room is warm and cozy, and if in hot weather - then the windows face the courtyard, there is always shade and coolness.
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Upon arrival we were seated immediately. I saw how two families in front of us were given 2 keys to the rooms at once, so that they chose, we were not given. And in vain. We did not like the room and I went to ask for another one, they gave the keys without question - this room was better. Hint: if you are traveling in the cool season, ask for a room where the windows overlook the pump room - the sun shines there and the room is warm and cozy, and if in hot weather - then the windows face the courtyard, there is always shade and coolness.
They are fed according to the "buffet" system, the usual dietary, but quite tasty food. There was always enough food, and if something ran out, they immediately brought it to the request to take food to the room of the sick child, they answered positively, only to take it out in their own container.
Very convenient location, the pump room is a stone's throw away, the market is not far away.
And yet, do not take treatment at the Medpalas, everything is very expensive there, (if only you are rich) go on your own to polyclinic No. 2, near the upper pump room, pay 50 UAH for an appointment at the reception with a doctor and she will prescribe all the procedures you want and you will pass them. Prices can be viewed on their website.
If you book a ticket to Vesna, then book on their official website, then they will give you a discount upon arrival, you do not need to pay an advance payment. Very comfortable and pleasant.
The nannies in the children's room are very good and the kids always come back with crafts and a desire to come back the next day
We took the cheapest Standard room, everything suited us, they cleaned it, and when we asked for one more blanket, they brought it right away. Cleaning every day, towels every 3 days.
They are fed according to the "buffet" system, the usual dietary, but quite tasty food. There was always enough food, and if something ran out, they immediately brought it to the request to take food to the room of the sick child, they answered positively, only to take it out in their own container.
Very convenient location, the pump room is a stone's throw away, the market is not far away.
And yet, do not take treatment at the Medpalas, everything is very expensive there, (if only you are rich) go on your own to polyclinic No. 2, near the upper pump room, pay 50 UAH for an appointment at the reception with a doctor and she will prescribe all the procedures you want and you will pass them. Prices can be viewed on their website.
If you book a ticket to Vesna, then book on their official website, then they will give you a discount upon arrival, you do not need to pay an advance payment. Very comfortable and pleasant.
The nannies in the children's room are very good and the kids always come back with crafts and a desire to come back the next day
We took the cheapest Standard room, everything suited us, they cleaned it, and when we asked for one more blanket, they brought it right away. Cleaning every day, towels every 3 days.
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• 19
My advice to everyone who decides to relax in the "Spring": immediately check the availability of towels in the room !!!!!!!! Otherwise, when leaving, you will not be able to prove that you have not even seen them, and it will not be very pleasant when you are accused of theft, as happened to us. Although, in the beginning everything was very cool: beautiful view from the window, room, food, hotel location, friendly lovely girls at the reception, but in the end they ruined everything and even didn’t apologize!!!! Ruined our vacation.
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My advice to everyone who decides to relax in the "Spring": immediately check the availability of towels in the room !!!!!!!! Otherwise, when leaving, you will not be able to prove that you have not even seen them, and it will not be very pleasant when you are accused of theft, as happened to us. Although, in the beginning everything was very cool: beautiful view from the window, room, food, hotel location, friendly lovely girls at the reception, but in the end they ruined everything and even didn’t apologize!!!! Ruined our vacation.
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• 19
This 2018, we decided to relax with our mother at the Vesna Hotel and booked superior rooms for three weeks in July. We decided to take the “treatment” package, which includes meals and three procedures to choose from, as they say on the website. I will write as it is in reality, and not what can be read on the home page of this hotel.
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This 2018, we decided to relax with our mother at the Vesna Hotel and booked superior rooms for three weeks in July. We decided to take the “treatment” package, which includes meals and three procedures to choose from, as they say on the website. I will write as it is in reality, and not what can be read on the home page of this hotel.
From the pros:
1. Diet food (all three weeks are the same).
2. Close location of the pump room.
3. Polite workers (unless they themselves are forced to correct their oversights).
Of the minuses:
1. Inconsistency of the proposed procedures with reality: half of them simply do not exist! The arrangement of procedures is as follows: only three procedures are selected per day, their cost is included in the package. However, the hotel website does not say that two of them must be obtained at the hotel itself and only the third will be provided by the medical center at the Mirotel hotel. Unfortunately, even with two overlay procedures - you can choose only one of them, since the second mandatory procedure, even if you refuse, is oxygen foam, the cost of which is 10/20 hryvnia. This procedure will be forcibly added to your tariff! For some reason, there is not a word about this on the hotel website!
2. Be prepared for the fact that when changing plans: changing the time of procedures, adding other procedures to the treatment plan, for refusing or exchanging procedures, you will have to pay 20 hryvnia each time. You will learn about this only at the hotel itself, when you decide to change something in the schedule. Why there is no information about this on the site is not clear.
3. Despite the fact that the hotel rules clearly state that smoking is prohibited in the rooms and on the balconies, everyone who wants to smoke is quite calm. If you decide to enjoy the fresh mountain air, you will not succeed. Requests to influence the situation by the hotel administration are ignored! The smell of tobacco will be invisible, but very noticeable to fill your room day and night. You have to stay in a room with a closed balcony, and in the heat it will be terrible!
4. If you decide to take a break from daytime activities at night, then this is a problem! Nightlife is in full swing until midnight (there are discos in the hotel opposite until 24.00, and this is every night). The hotel guests also do not stand on ceremony, and after getting drunk, they arrange races one after another in a half-dressed state along the corridor and floors, accompanying the run with a shout. Unfamiliar young people invited to the hotel do not lag behind them. Apparently, the meaning of the word sanatorium is associated with the concepts of debauchery, rudeness and arrogance. Where the hotel security is looking is also a big secret! Oddly enough, they are at their post only during the day, when everything is calm anyway.
5. At the entrance to the canteen, information will be displayed that it is forbidden to enter it in street clothes, take out food, etc. The order is set to follow the employee of the hotel. As I understand it, her function is limited only to finding out the number of a person's room (although not everyone informs her about this). Otherwise, everyone wears what they want and does what they want in the dining room. The rules don't work here!
If you decide to rest and get medical treatment in Truskavets, then you should think about whether such torments as sleepless nights are necessary (for all three weeks we could not sleep, and it was not possible to leave earlier because of plane tickets), missed procedures and irresponsible attitude administration to guests. It is worth paying a little more for rooms in another hotel, but really get everything you came for.
I am very sorry that in the past such a good hotel is turning into a run-down hotel, aimed only at making money with minimal return.
We are very disappointed with the quality of service of this hotel.
From the pros:
1. Diet food (all three weeks are the same).
2. Close location of the pump room.
3. Polite workers (unless they themselves are forced to correct their oversights).
Of the minuses:
1. Inconsistency of the proposed procedures with reality: half of them simply do not exist! The arrangement of procedures is as follows: only three procedures are selected per day, their cost is included in the package. However, the hotel website does not say that two of them must be obtained at the hotel itself and only the third will be provided by the medical center at the Mirotel hotel. Unfortunately, even with two overlay procedures - you can choose only one of them, since the second mandatory procedure, even if you refuse, is oxygen foam, the cost of which is 10/20 hryvnia. This procedure will be forcibly added to your tariff! For some reason, there is not a word about this on the hotel website!
2. Be prepared for the fact that when changing plans: changing the time of procedures, adding other procedures to the treatment plan, for refusing or exchanging procedures, you will have to pay 20 hryvnia each time. You will learn about this only at the hotel itself, when you decide to change something in the schedule. Why there is no information about this on the site is not clear.
3. Despite the fact that the hotel rules clearly state that smoking is prohibited in the rooms and on the balconies, everyone who wants to smoke is quite calm. If you decide to enjoy the fresh mountain air, you will not succeed. Requests to influence the situation by the hotel administration are ignored! The smell of tobacco will be invisible, but very noticeable to fill your room day and night. You have to stay in a room with a closed balcony, and in the heat it will be terrible!
4. If you decide to take a break from daytime activities at night, then this is a problem! Nightlife is in full swing until midnight (there are discos in the hotel opposite until 24.00, and this is every night). The hotel guests also do not stand on ceremony, and after getting drunk, they arrange races one after another in a half-dressed state along the corridor and floors, accompanying the run with a shout. Unfamiliar young people invited to the hotel do not lag behind them. Apparently, the meaning of the word sanatorium is associated with the concepts of debauchery, rudeness and arrogance. Where the hotel security is looking is also a big secret! Oddly enough, they are at their post only during the day, when everything is calm anyway.
5. At the entrance to the canteen, information will be displayed that it is forbidden to enter it in street clothes, take out food, etc. The order is set to follow the employee of the hotel. As I understand it, her function is limited only to finding out the number of a person's room (although not everyone informs her about this). Otherwise, everyone wears what they want and does what they want in the dining room. The rules don't work here!
If you decide to rest and get medical treatment in Truskavets, then you should think about whether such torments as sleepless nights are necessary (for all three weeks we could not sleep, and it was not possible to leave earlier because of plane tickets), missed procedures and irresponsible attitude administration to guests. It is worth paying a little more for rooms in another hotel, but really get everything you came for.
I am very sorry that in the past such a good hotel is turning into a run-down hotel, aimed only at making money with minimal return.
We are very disappointed with the quality of service of this hotel.
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• 52
I want to say right away that the hotel is in a state of reorganization and repair. But at the same time, the rooms are sold at a price for normal conditions. Our number 546 is claimed to be upgraded. The room was really freshly renovated, but they forgot to finish it. An electrical wire hangs from the ceiling instead of a second lamp.
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I want to say right away that the hotel is in a state of reorganization and repair. But at the same time, the rooms are sold at a price for normal conditions. Our number 546 is claimed to be upgraded. The room was really freshly renovated, but they forgot to finish it. An electrical wire hangs from the ceiling instead of a second lamp. The front door is generally a song. She was knocked out repeatedly, this is a fact. There are no issues with the bathroom. Everything is new and in good condition. In the corridor next to the front door, a warehouse of building materials was arranged.
The buffet food is just pathetic.
The same thing every day, the choice is minimal. To drink black tea, you first need to grab a bag of the simplest tea. When asked where the tea was, they said that they didn’t give it much today.
I would like to say: simple and poor.
Previously rested in other hotels in Truskavets. This one doesn't leave the best impression. I do not recommend.
The location of the hotel is very good. This is one of the pluses - but this is not enough.
The buffet food is just pathetic.
The same thing every day, the choice is minimal. To drink black tea, you first need to grab a bag of the simplest tea. When asked where the tea was, they said that they didn’t give it much today.
I would like to say: simple and poor.
Previously rested in other hotels in Truskavets. This one doesn't leave the best impression. I do not recommend.
The location of the hotel is very good. This is one of the pluses - but this is not enough.
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• 12
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