Nice hotel but a lot of cons

Written: 26 june 2015
Travel time: 20 — 23 june 2015
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 7.0
Food: 8.0
Amenities: 6.0
My husband and I rested at the hotel on a promotion (lunch and dinner were free). They also took their parents with them. I booked 2 rooms with a view of the track, but my parents were given a room with a view of the courtyard, assuring me that this is how we booked everything. The courtyard room is also good, even more spacious, but there are separate beds and no view from the window. We were given a room on the second floor (first residential floor) at the very end of the corridor, on the roof of the restaurant (No. 21). Of course, it does not offer the best view.
Many write that it is noisy because of the road, but the nights are quite cool + mosquitoes, so we slept with the window closed and road noise was not a problem for us.
Going to the pump room 3 times a day is really tiring. Still, those who came to be treated need something closer to the center.

The biggest disadvantage of the hotel is that it does not provide early check-in and late check-out. I was told that if there was a free room, they would check us in at 8:00 (we were traveling by train, so there was a time car until 14:00). But there was no free room and we poked around the city in the rain until 12:00. At 12:00 we arrived at the hotel, because we no longer had the strength to walk. And then I was offered to check in earlier... For the same money as in the morning. Sorry, of course, but paying money for 2 hours, which includes breakfast and check-in in the morning, is absurd! We were told that we would not be settled a minute earlier. At 13:00 we were already able to go to lunch, and only then we were settled, despite the fact that our room was already ready.
The food at the hotel was good. There were delicious and interesting dishes, sometimes there were also tasteless, as well as absolutely cold dishes. There is something to work on. During our stay the hotel was full. The restaurant is small and often had to wait a long time for a table to be vacated. If you sit somewhere in a corner, then they may forget about you and not serve you for a very long time. For those who have lunch and dinner that are not on offer, I do not recommend paying extra for them. For the same money you can eat in any cafe/restaurant in Truskavets.
A little about the "Standard" room. . . What I can't help but note is the mattresses.... They are very hard, of poor quality, huge springs dig into the body. There is no telephone in the room, which is extremely inconvenient. We went to the reception to ask for toilet paper. the rooms are not cleaned every day, and you can not call in any way. The most important thing is that there is a phone number in the list of prichendal numbers and there is also a morning wake-up service =). Of the mini cosmetics, you will be offered only soap and 1 tiny bottle of shampoo (aka shower gel) and you will wash yourself with it all the time = ), because. stocks are not replenished like in normal hotels. There is no air conditioning in the rooms. There is some contraption like an air conditioner, but it does not cool and does not heat. I didn't like the shower cubicle, it was too cramped.
Hotel is good but needs to be improved
Translated automatically from Russian. View original