Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
7.0
Cleanliness:
9.0
Food:
10.0
Amenities:
8.0
We rested for three days on the way to Kiev.
About the pros:
1. Accommodation-booked by phone, cot, thank you Lena for participation and willingness to show other rooms.
2. Room-we had a Grand Standard mattress comfortable, bed mmm super, clean, nice, smells good, the room is clean. There is everything! ! ! ! ! and even a powerful hair dryer (which is important). Take away well.
3. Breakfast - buffet - great, delicious, quite varied at this price. Breakfast is served at the Kolyba Restaurant on the second floor.
4. Friendly Ukrainian-speaking staff. After hearing Russian, they usually switch to Russian. And not only in the sanatorium, but in general in Uman and Mankivka noticed the same. Security is friendly, all approx.
5. The territory is large, well-groomed. For this season — when the leaves were falling, the population was weak — the harvest was visible — the height of the lawn was not measured. The services of the health center were not used.
Cons:
1. We drove in 4.
10 and paid 580 UAH (if I'm not mistaken) for the room, at the entrance to the reception noticed the price list, which stated that the cost of this room for double occupancy 522 UAH. Asked why we paid more, received an answer, these prices are not yet valid. (although there was a sign stating that it is really from 1.10). Either remove or sell the rooms at the price you claim.
The same situation with the confusion in the prices of children's bicycles is not indicated at the entrance and I thought it was free and belongs to the category of children's bicycles (the first hour is free). Giving the key, the guy at the reception showed me another price, where the baby car is a separate category with a price of 20 UAH / hour. After all, I did not know this, and focused on the price list at the entrance. It turned out unpleasantly with the prices. I want to know first how much you have to pay.
2. Restaurant Kolyba.
Very tasty.
We liked everything we tried and argued with my husband for a long time how to thicken the borsch with potatoes or flour)).
But! We ordered dinner from the set menu. Uman rode all day. The hungry have returned, they are not waiting for us. They can't find our card. (With order). Okay, they promised, we'll come up with something now. Thought-thought, decided to make an order from the menu and come in an hour so that everything was ready and covered. The waiter (we were served by one girl) accepted the order. We left the restaurant and I came back to cancel one portion of potato pancakes. Asked to cancel it (returned in a minute), she says she has already given the order, he was knocked out. "Well, do the cancellation, what's the problem? " She shrugged, apparently there was no problem, but for her it was not very convenient.
I repeat, we were hungry with a small child. Come on, our table is empty — not even served.
Came minute by minute, not earlier, the restaurant was empty-one table was busy (there was no rush hour)
I asked the waitress for some reason not covered. The answer killed: "I thought you were late. " I ask: "Didn't I tell you that we will be late, why did you decide so? ". In response, she ...shrugged.
Elsewhere, everything is fine, the rest is comfortable.
About the pros:
1. Accommodation-booked by phone, cot, thank you Lena for participation and willingness to show other rooms.
2. Room-we had a Grand Standard mattress comfortable, bed mmm super, clean, nice, smells good, the room is clean. There is everything! ! ! ! ! and even a powerful hair dryer (which is important). Take away well.
3. Breakfast - buffet - great, delicious, quite varied at this price. Breakfast is served at the Kolyba Restaurant on the second floor.
4. Friendly Ukrainian-speaking staff. After hearing Russian, they usually switch to Russian. And not only in the sanatorium, but in general in Uman and Mankivka noticed the same. Security is friendly, all approx.
5. The territory is large, well-groomed. For this season — when the leaves were falling, the population was weak — the harvest was visible — the height of the lawn was not measured. The services of the health center were not used.
Cons:
1. We drove in 4.
10 and paid 580 UAH (if I'm not mistaken) for the room, at the entrance to the reception noticed the price list, which stated that the cost of this room for double occupancy 522 UAH. Asked why we paid more, received an answer, these prices are not yet valid. (although there was a sign stating that it is really from 1.10). Either remove or sell the rooms at the price you claim.
The same situation with the confusion in the prices of children's bicycles is not indicated at the entrance and I thought it was free and belongs to the category of children's bicycles (the first hour is free). Giving the key, the guy at the reception showed me another price, where the baby car is a separate category with a price of 20 UAH / hour. After all, I did not know this, and focused on the price list at the entrance. It turned out unpleasantly with the prices. I want to know first how much you have to pay.
2. Restaurant Kolyba.
Very tasty.
We liked everything we tried and argued with my husband for a long time how to thicken the borsch with potatoes or flour)).
But! We ordered dinner from the set menu. Uman rode all day. The hungry have returned, they are not waiting for us. They can't find our card. (With order). Okay, they promised, we'll come up with something now. Thought-thought, decided to make an order from the menu and come in an hour so that everything was ready and covered. The waiter (we were served by one girl) accepted the order. We left the restaurant and I came back to cancel one portion of potato pancakes. Asked to cancel it (returned in a minute), she says she has already given the order, he was knocked out. "Well, do the cancellation, what's the problem? " She shrugged, apparently there was no problem, but for her it was not very convenient.
I repeat, we were hungry with a small child. Come on, our table is empty — not even served.
Came minute by minute, not earlier, the restaurant was empty-one table was busy (there was no rush hour)
I asked the waitress for some reason not covered. The answer killed: "I thought you were late. " I ask: "Didn't I tell you that we will be late, why did you decide so? ". In response, she ...shrugged.
Elsewhere, everything is fine, the rest is comfortable.
Translated automatically from Ukrainian. View original
Comments (0)
leave a comment
Show other comments …