Two administrators: Irina and Anatoly. The hotel is cold, the heating is not on. Irina promised us that it would be possible to warm up with air conditioning. Arriving with a fight, winning back the remote control from the air conditioner, they found that it works only for cooling, in one direction O_O. The concept of "client" and "to make you comfortable" does not exist for them.
… More ▾
Two administrators: Irina and Anatoly.
The hotel is cold, the heating is not on. Irina promised us that it would be possible to warm up with air conditioning. Arriving with a fight, winning back the remote control from the air conditioner, they found that it works only for cooling, in one direction O_O.
The concept of "client" and "to make you comfortable" does not exist for them. If you say that Irina promised one thing and Anatoly says another, we hear from the latter inadequate and stupid jokes: "I have no idea what Irina promised you! Maybe she promised to marry you? "
The lowest score for the fact that he does not consider his customers as people. For him to speak in the same tone as I described above, it's okay, it's not rude. He also sees no connection between the flow of people who bring him money and his personal well-being!
It is better to overpay an extra hundred, he will face such an attitude.
The hotel is cold, the heating is not on. Irina promised us that it would be possible to warm up with air conditioning. Arriving with a fight, winning back the remote control from the air conditioner, they found that it works only for cooling, in one direction O_O.
The concept of "client" and "to make you comfortable" does not exist for them. If you say that Irina promised one thing and Anatoly says another, we hear from the latter inadequate and stupid jokes: "I have no idea what Irina promised you! Maybe she promised to marry you? "
The lowest score for the fact that he does not consider his customers as people. For him to speak in the same tone as I described above, it's okay, it's not rude. He also sees no connection between the flow of people who bring him money and his personal well-being!
It is better to overpay an extra hundred, he will face such an attitude.
Like
You like
• 1
Show other comments …
• traveled 9 years ago
The main selection criterion was the price - it is relatively inexpensive. Cleanliness in the room turned out to be a nice bonus, a fairly large room. We ate in cafe complexes, and the hotel gave us a kettle as soon as we asked. We were with two children, 10 and 3 years old, this did not cause any complaints, they reacted calmly and even they offered us a larger room.
… More ▾
The main selection criterion was the price - it is relatively inexpensive. Cleanliness in the room turned out to be a nice bonus, a fairly large room. We ate in cafe complexes, and the hotel gave us a kettle as soon as we asked. We were with two children, 10 and 3 years old, this did not cause any complaints, they reacted calmly and even they offered us a larger room. Transport in Vinnitsa often runs even at night, in the evening we got on a trolleybus without any problems, and in the afternoon it was a 10-15 minute walk to the center. From the railway station it’s really 5-7min. on foot with bags. We were satisfied with the trip, the hotel too.
Like
You like
• 1
