the staff is terrible; incorrect; unqualified!!! I DO NOT RECOMMEND!!!

Written: 7 september 2015
Travel time: 3 september 2015
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Service: 1.0
We came to Zatoka for the first time. In search of a room, we went to Hellas. We were met by a girl with a dubious appearance (brunette), who introduced herself as an administrator, next to her was a guy who was playing on the phone without stopping. We explained that we wanted to rent a sea view room for a couple of days. And then it began. Instead of answering that they do not have numbers, or suggesting to stay for a longer period, the girl began to play up, and clearly hint that if we put money in her pocket, she would find us a number. After long conversations and hints of money, she nevertheless gave us a registration card to fill out. While my husband went to the car for documents, people came with a desire to rent a room for 3 days (more for 1 day). The girl began to talk openly with the guy that we need to refuse. I have never seen such arrogance and narrow-mindedness. After such an attitude of the staff, we did not want to stay there for a minute!
Where is their director looking? Such personnel should not only be fired, but also financially punished! After all, if the service was at the proper level, we would come more than once !!! !
Translated automatically from Russian. View original