sucks

Written: 9 july 2021
Travel time: 25 june — 4 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 3.0
Food: 3.0
Amenities: 3.0
The first day - and the impression is spoiled! Below is a room costing 60 thousand for 12 days... the so-called "junior suite". Too bad the photo doesn't do justice to all the smells. We tried to decide at the reception: come after 16, then at 19... Think three times. Yes, when checking in, we stood in line for 2 hours! I'm posting in 3 days. Under no circumstances should you, and under any pretext, settle in Building 3! Tap water is like sewer. After 3 days, every day, 3 times a day, they promised to relocate - they offered a room IN THE SAME BUILDING WITH THE SAME WATER, for a minute, triple. Attaching photo.
Meanwhile, it was the fifth day of communication with the staff. Instead of the beach, I spend hours listening to the staff (Artyom, Vasily) that tomorrow everything will be... You wake up - and everything again. Can't wait until vacation is over! As you can imagine, no one has contacted me. I'm writing from home. I left 3 days earlier, I could no longer endure this horror. This is the worst vacation I have ever had in my life! I will add a couple more photos, do not be lazy to compare these photos with the booking site. The company that issues the vouchers is already aware. Also horrified.
Translated automatically from Russian. View original