Great hotel with excellent service!

Written: 2 july 2017
Travel time: 19 — 29 june 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We chose this hotel for its outstanding design. You won't find anything like it in all of Zatoka. True, after reading the reviews, we were ready for expensive cuisine, capricious owners, a lot of insects and allegedly insufficiently maintained building (information based on reviews). We arrived at 6 am. And, although check-in from lunch, from 7 o'clock we decided to try our luck. What was our surprise when they didn’t turn us around, but on the contrary, they warmly welcomed us and immediately offered free rooms (we booked a standard one). We got a wonderful room with a balcony on the second floor! We had a very tasty breakfast with homemade and fresh food. Regarding supposedly restaurant prices: in Zatoka, prices in cafes and canteens are about the same (I'm talking about the center area, I didn’t have to eat on the outskirts). Only here with one difference: in eateries, all food is heated in microwaves. And in the villa, the food is especially delicious, because it is prepared from fresh ingredients for you personally and always with soul! So is it worth saving these 20-50 hryvnia difference? Especially with my luck in canteens: in 100% of cases, I get dishes seasoned with the chef's signature hair. We were very pleased with all the staff who served us! Many thanks to the maid for the daily cleanliness of the room, fresh towels and bed linen! Many thanks to the entire kitchen team for wonderful fresh dishes and excellent service! Thank you for always going forward and promptly resolving any of our issues! We had to visit many places, but it was here that the most healthy and comfortable environment was, as my husband noted! If you have a rest in Zatoka, then it is here! Good luck and prosperity!
Translated automatically from Russian. View original