Ужасный отель Terrible hotel

Terrible hotel. We made an advance payment 3 months before the trip. They gathered to improve the health of the mother of a disabled person of the 2nd group and a child. We arrived, check-in from 12, waited until 5 pm, hungry and on the beach in shock. Since they said that in general your rooms are still occupied, and my mother does not walk well, I needed a room on the 1st floor, but there are none, and in general, what do you want, which one I’ll say there and go.
We were already glad to at least rest somewhere, but then the hostess left and appeared after 10 minutes, under the influence of something, she began to say something incomprehensible, be rude, shove mother and child. I had to call the police because the bail was not returned. In payment through private, I indicated that this is a deposit for accommodation, and through the police, they were able to return the money.
On that day, without housing, we were not alone. It was a shock, having traveled 700 km, to be left homeless at the height of the season, it is very, and even having a child and a mother of a disabled person with mobility problems in her arms. Having received a bunch of insults, a scandal, after waiting 5 hours for check-in.

When we were driving, we read bad reviews and thought that these were all competitors, alas, but no. This is a reality, and before you go, think, maybe you will fall into this nightmare. I beg you, stay away from this place.