Terrible staff!!! Beautiful area

Written: 28 october 2017
Travel time: 27 october 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 5.0
Food: 1.0
Amenities: 5.0
The place itself is good, very beautiful, but the work of the staff is just terrible !! ! We booked a room, as a result, after a few hours we left because of the rudeness of the administrator, who does not know how to communicate with customers and turns around when they talk to her! The owner also does not value his guests! No one returned the money for the paid room. Probably the most terrible staff in all of Ukraine! ! The holiday was ruined.
Plus, the ladder is made in such a way that it is easy to fall from it, very uncomfortable!
And when you have a room on the second floor, there is nothing to breathe, the bath stinks terribly and you feel like in a steam room.
Translated automatically from Russian. View original