Several times we ate at a food establishment on the territory, you can eat, the prices are not cheap, but that's what it is. But one day, I took the glass in my hands, and the bottom just broke off. It is good that the glass did not fall on his feet. And we called the waiter to wipe the table and clean the glass. Why were we immediately told to pay for the broken dishes, although I did not hit them. We refused to pay and called the administrator, the same rude "director" Natalia. Cameras are directed at the tables. We asked to look at them and make sure that the glass just broke on its own. Natalya cleaned herself off as much as she could.
We were not concerned about the price of these dishes, we spent a lot of money in this establishment for two nights, but we fundamentally did not want to pay for their low-quality dishes. In the end, Natalya came to our house to bring the recordings from the camera, without even watching them, and once again said that we had to pay, otherwise she would call the police. What we agreed to. She was surprised that we agreed to the challenge. And of course she didn't call anyone. Already standing next to us, I watched the recordings from the camera. She made sure that no one broke the glass and did not even think to apologize for the quarrelsome evening and mood.
The shower in the deluxe room leaks.
There are no air conditioners. A refrigerator too. In summer it is extremely uncomfortable, but tolerable. All gazebos on the territory are paid for separately, even for guests. For some reason, their prices differed every day and did not match those declared on the website. If the price of the room is UAH 1.500, the price of the gazebo is UAH 3.000 per day, they are not rented for less time.
On the following day, the director named the sum of UAH 1.250. It is extremely strange for guests to pay for a gazebo on the territory for such funds. Sit and at least eat your pie, if you don't plan to eat in a restaurant, you can either in the room or sitting on the ground.
We will not visit this establishment for the third time because of the director Natalya, who completely spoils all impressions of the hotel with her attitude towards the guests, humiliating them as much as possible. DO NOT RECOMMEND!
And everything else is horror! Starting with how to find them after a long road at night. The staff is insincere, rude, dissatisfied with the guests. I wanted to leave right away, but there was a curfew. "Restaurant" food, if you can call it that, is practically inedible, with the exception of fried crucians. Bedding is gray. Cleaning is a big question. Booked a junior suite for 1.500 hryvnias. The price is very high for both the room and the food.
In the morning I left there without breakfast, because I didn't even think of eating there again.
We categorically do not recommend staying in the private residence "Kit Bayun".
- There are no robes, the entrance to the bedroom is directly from the street. Poor soundproofing, terrible condensation on the front door and in the bathroom (dripping water from the hood). Every time you enter or leave the hotel, you need to call to open the gate (entry and exit only until 23:00). The TV worked intermittently. The restaurant is not open, and it is far from shops or restaurants. Residents still need to pay some small fee for entering the territory. The price of accommodation is clearly overpriced. The hotel is far from shops or restaurants.
When booking rooms require 100% prepayment and do not say a word about possible interruptions in electricity and water. They promised to distribute bottled water until there is a centralized water supply, but they never did it (over time, I only noticed a filled bottle near the administration, they didn’t even bother to say that they could come up and take it).
On the territory there is a small lake and woods. But there are also two or three pavilions for 20-30 people, which are rented to everyone (not only to the residents of the complex). As a result, our stay in this picturesque corner was diluted with the booze of several companies.
Although the renovation in the room is not bad.
In the end, I want to say that the attitude towards the guests is PIG. For them, the main thing is to collect money, they don’t give a damn about your stay.
I don't recommend anyone to go here.
But! We took a suite on the 2nd floor. On the first, as it turned out, there is a bathhouse. And... it turned out to be impossible to sleep because of the suffocating heat. The floor is very warm, the air is stuffy, the air conditioner worked all night at 20 and did not help (( Therefore, in the early morning we went for a walk around the territory again. And, of course, the mood improved - because, I repeat, it’s beautiful. But not sleeping is no longer a rest perfect, unfortunately.
For the sake of fairness, I would like to note the special convenience of the bed - the mattress is cool, the handmade bed made of wood is very convenient for "lying around". Many details on the territory of the hotel are made with soul. But! It was impossible for us to sleep or even rest when the bathhouse was working.
hello from us to Fiona the cat.
Plus, the ladder is made in such a way that it is easy to fall from it, very uncomfortable!
And when you have a room on the second floor, there is nothing to breathe, the bath stinks terribly and you feel like in a steam room.