Terrible hotel!!!!!! Greedy hostess!!!

Written: 10 march 2016
Travel time: 29 february — 5 march 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Guys, good time of the day! While emotions are seething, I hasten to share my impressions about living in the miracle establishment "Zgarda": the attitude of the owners is just PPC, people with a lively sense of profit! We have been going to Dragobrat since 200.2 times a season and this has never happened: we arrive by Lviv-Yasynya train at 23.00 and leave at 01.26, we were warned about this in advance when booking, we booked another 08.01, and the check-in was 29.02, we had to leave today at night, but this morning it was not even the hostess herself who told us, but the waitress told us that we needed to check out before 12.00 and went into denial, because. a group of skiers came to them at the price of the high season and, of course, all agreements with us were canceled automatically! Booking at the hotel at a 50% prepayment, we sent several payments, upon arrival the hostess began to raise prices for us, instead of 600 UAH for a double room and 700 UAH for accommodation for two in a triple room, she gave us a room for 800 UAH. and forgot about one payment, they wanted to insert 1750 UAH, it’s good that we had bank checks and barely proved that the prices were lower.
Separately, I’ll write about the bar: I’m professionally drunk on alcohol, we always dined at this institution and were delighted with the kitchen, but for 2 years in a row, underfilling became their feature and when you make a remark to them, they recalculate the bill with displeasure.
Rooms: one room was cleaned unscrupulously, there were children's socks under the bed when they tried to open the balcony, the entire balcony frame fell right on us, in another room the toilet was not attached to the floor, staggered, there was mold on the ceiling in the rooms, in one room from the ceiling fell, if not sawdust, then it just dripped from the ceiling straight into the bed and you constantly hear that the mice are nibbling something, the garbage has never been taken out of the rooms for 5 days, I'm not talking about cleaning.

Bottom line: we moved out earlier, spoiled our mood, a day of skiing down the drain, we asked to leave things at Stepan’s hotel (we lived there last year, we were delighted with her, we wanted to get there this year, but there were no places : (), we left without problems , without additional payment, and one dinner in Zgard eventually burned out. In general, the human factor, as always, decided a lot.
But Drag is great, pleased with sunny weather and a wonderful wheelchair!
Have a great holiday and less people-assholes)!! !
Translated automatically from Russian. View original