Номер гарний, чистий, адміністратори не віччливі The room is nice, clean, the administrators are not polite

Booked a room on the hotel website, which indicated the number of children and age, the site took into account the price and the price of breakfast, the manager contacted, paid 50 percent, upon arrival it turned out that a child 6 years old must pay extra for a separate bed described 2 + 1 capacity, surcharge 800 g for 2 days, decided not to spoil the holiday and paid, and the administrator said that breakfast for the child will not be, we laughed then said that it will be even worse, a one-year-old child knocked on the fireplace door and the glass cracked, even funnier that the handle fell off by the fireplace, it was not done professionally, we did not mind paying for the damage, but first we announced 2200 gr, and then 3000 gr, it became a matter of principle and went beyond that when the administration heard that we from Frankivsk told us "everything is clear with you", and in Frankivsk that not people live, only in Yasinya?
We were told that we are cheating, that we broke, not the child, they do not know how to solve problems competently, we will not come and do not recommend, and for the hotel administration - if we have money for your ELITE hotel, then money to pay too there is also thank God that the child is intact and not damaged otherwise it would be a conversation with your low-quality fireplace.