Не организованность!!! Not organized!!!

Rested on a certificate bought on pokupon. ua from June 12 to June 17, Standard Superior room for two, 6 days / 5 nights accommodation in the Standard Superior room for two + breakfast and dinner + 2 hours of barbecue + transfer from the station to the hotel + Carpathian teas every day + 4 hours of bicycles for 2 + rafting for 2 + tub (2 hours) + excursion (Dovbush Cave) for 3199 UAH. instead of 4125 UAH. (Price is for two. )
Pros:
- the base is located on the outskirts of the private sector, around the mountains, near the river, the beauty is indescribable;
- on the territory of the base and in the room is clean;
- the food is delicious, but breakfast portions are too small for a man;
- the water in the rooms is from a well, tasty and has a very positive effect on the skin;
- the vat is located in the house three meters from the river, in cold weather (and we were in just such) to lie in hot water, look at the picturesque nature and listen to the sound of the river, wonderful;

- swimming pool and sun loungers;
- there is a place to walk (in wet weather, rubber boots are better);
- The nearest store is 15-20 minutes walk from the base.

Minuses:
- We never tried the Carpathian tea, we said that it was over;
- there is no sound insulation, especially for those who live on the 1st floor (loud steps on the floor from neighbors, water draining through sewer pipes, etc. ), houses near the pool are also subject to loud conversations and noises, even at night because the backlight works all night;
- standard room has a superior double bed with two single mattresses with a hole between them (horror! );
- Lack of organization in everything. The administrator does not know which of the vacationers have already used the services provided (vat, excursion to the Dovbush cave, rafting, bicycles, barbecue), and who has not. We got to the chan because it was heated on the day of our arrival and there was free time to visit.
We got on the tour by accident (on the second day), passed by the reception and decided to go in and ask when exactly the tour would be. The answer was stunning: “Now. You will go? ". Why didn’t they warn you, even better: “I lost your phone number, and I don’t remember what you look like”))))))))) But we asked when registering when there would be an excursion and rafting. We never got to rafting, because no one said when it would be (contact numbers were left more than once). For four days, we asked both the administrator and the owner of the base when the rafting would take place, emphasizing that we did not want to miss it. The answer was: “You will definitely be informed! » We found out that some vacationers used this service when they returned. To the question: “Can I take bicycles? ”, the question was answered: “Have you taken it yet? ". No one recorded the time of issue and the time of return.
Therefore, we recommend that you go to the reception in the morning, at lunchtime and in the evening, so as not to miss the services provided))