Отдых был подпорчен Vacation was ruined

We went the second time through the Yekaterinburg "Travel Agency" (tour operator FORSAGE Plus LLC), the first time (2008) we lived in "Terracotta", there were no questions. This time we were traveling with a 2 year old. , asked to choose a suitable hotel of a good standard, quiet (! ), with a nanny. We were assured that this SEA LION is simply the best option for us, and that even the inexpensive rooms there are very good and will suit us. Looked at the photo, like nothing, agreed. We arrive, we go into the room, and the husband immediately begins to put it mildly "outraged. " The room really turns out to be very small, there is very little space for movement, given the constantly running child, there is not enough space in the lockers. The air conditioner is aimed directly at the bed, and it is located so close that it is unrealistic to adjust the position of the air. The bathroom is generally a song. Combined, somewhere 1.5 sq. m, immediately to the left of the door there is a small sink (like in toilets), no shelves, space to place bathroom accessories. Right behind the sink there is a toilet bowl, towels hang above it (!!! ). Then, right next to the wall, a shower sticks out, between the toilet and the shower there is about 30 cm and a thin curtain. Well, you can imagine how you can wash there. I tried it as an experiment. Despite the curtain (by the way, it did not reach the floor), the entire floor became wet, the toilet too. In short, we realized that with small. a child in such a room to live at all is not an option. We went to the reception to meet with a representative of the host (FocusTravel) - "we can't do anything, your travel agency paid for this room category, there are no other rooms of this category in another building, everything is booked 10 days in advance, etc. etc. , the only better room is on the lower floor overlooking the backyard with a trash can). In short, we spent the night, and in the morning I myself, in my clumsy English, agreed to change the room to a higher category on the 4th floor with a beautiful view of the coconut grove and part of Mui Ne Bay. Surcharge of $ 190 seemed to us an insignificant amount for a huge room with a large normal bathroom, a large balcony and a convenient location. But here we were left with no problems - for a couple of days we could not get the hot tap to still go hot, not cool water. . We were pleased with the variety of breakfast, only the fruit was not always of good quality and the filling for Pho soups is very limited. They began to learn about the nanny who lured us to this hotel by the travel agency. Yes, indeed, you can agree with a nanny in advance (except for weekends) for $ 10 per hour (!!! ), yeah, just something. Well, the sea is beautiful, it always cheers you up, although the beach was rather dirty, it is never cleaned, that is, it is just wild. Just like on the entire coast of Mui Ne, on the side of the beach you can find drains of who knows what in the sea. Well, we swam, sunbathed, relaxed in two large pools (perhaps one of the few pluses of this hotel), until the night came from Friday to Saturday. At about one o'clock in the morning there was a noise in the corridor, running around, very loud conversations, knocking and laughter lasted a couple of hours. Soon, a merry party clearly began in the room directly above us. It turns out that these are Vietnamese bankers who stopped by for their weekly (!!! ) corporate party. In short, we did not sleep half the night. In the morning there was a small full house at breakfast (according to our estimates, 200 people came), but the choice of food was much richer and the quality of fruits and their assortment improved significantly. They are trying for their own. In general, only Russians live in this hotel, and Vietnamese on weekends. Accordingly, the level of service is "soviet". And after breakfast, a Vietnamese entertainment program began on the beach with a wildly yelling presenter and loud music, contests and other running around. We had to leave the hotel. Five hotels later, we went to a strange beach with an eye on the guards. The same situation repeated exactly the following weekend. In general, we did not really like such a "quiet and calm" holiday. At rather high prices (from $120 per night), you can find a much better hotel in Vietnam.