REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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We were going to go on vacation to Bulgaria with my family. I looked through various reviews about travel agencies. I went to different offices, found out the prices ... I wanted it to be cheaper and without deception. I went to Shkolnaya 1. I was greeted by the director of the travel agency, Inessa Olegovna, at the entrance. I offered a cup of coffee, and in a free atmosphere, in a businesslike way, I found out what services I need from a travel agency (although I saw that she was busy solving other issues) But - THE CLIENT IS ALWAYS RIGHT! And that's what I learned in this office. →
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The manner of communication. Customer support is HORRIBLE! I booked a room in a boarding house on August 23, the manager did not send me a confirmation. I wrote an e-mail. address of those support. And instead of offering me possible payment options during the weekend, he asked me the question "How am I going to pay for the reservation if the banks are not working?" I should ask them this question, not they to me. →
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Consider whether it is possible to fly with this company. We bought a group tour City-fairy tale, city-dream… Budapest + Paris Disneyland, but got solid nerves. Hungary: brought to the hotel, and the INFOLIST says at 08:30 - Meeting near the exhibition hall of modern art on the Heroes' Square, i.e. you are looking for it yourself - WITHOUT A GUIDE - where it is and so every excursion, he got somewhere himself went to the hotel. →
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We were on the trip "Meridian of Love: from Kyiv to Odessa" from August 11 to 17. We had a chance to meet amazing people: guide Tatyana Nikolaevna Voitekh and bus driver Mikhail Vladimirovich Silenok. High professionalism, coherence in work and attentive attitude to tourists made it possible to feel in Ukraine, as if visiting good hospitable hosts. We are experienced travelers, but this is the first time we have met such a sensitive and clear work. →
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Consider whether it is possible to fly with this company. We bought a group tour City-fairy tale, city-dream… Budapest + Paris Disneyland, but got solid nerves. Hungary: brought to the hotel, and the INFOLIST says at 08:30 - Meeting near the exhibition hall of modern art on the Heroes' Square, i.e. you are looking for it yourself - WITHOUT A GUIDE - where it is and so every excursion, he got somewhere himself went to the hotel. →
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In "ACORD TOUR" we ordered the tour "Big Eight…" with departure on 07/28/2012. The trip has been planned since the beginning of the year. All documents for obtaining a Schengen visa were sent in advance to the "CHORD OF THE TOUR". Two weeks ago we received information that the tour we ordered is canceled (without explanation). In exchange for the canceled, we were offered another tour - "Roman, long in the summer", which we, gullible, agreed. →
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Frankly, I was surprised and wary at the beginning of the low prices in APL. after a long search for "profitable offers" we decided to stop at it and come to the office. Very friendly and informative and helpful staff. We learned that more than 8 thousand tourists have already used their services. Special thanks to the managers Natalya Krutko and Inna Kaskevich for the very point-by-point description of the visa application! :) in general, very satisfied came home. →
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We made a trip back in May at the Apollo Travel company with Ms. Zorica Blagoeva Prodanova to the Condor Hotel. All rank in order, contract, voucher. The contract states 11 days of rest, even emphasized. In the voucher, specifically, the date of settlement is August 7 and the date of departure is August 18. For those who can count 11 days! "Condor" will not describe. →
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The second time I used the services of the travel agency Mik Travel and the second time I was satisfied. The manager Larisa suggested both the Marmaris resort (to my shame I had not heard of it before) and the hotel. Everything was done very quickly and within a week after the order all the documents were on hand (it was possible earlier, but the May holidays interfered). →
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I went to rest with my husband in Montenegro from the travel agency "1000 tours". I am very satisfied with the service, qualified staff, information about the tour was provided very quickly, the tour turned out to be fabulous! There were no problems either with the plane or with the settlement - everything was as promised! We were very pleased with our vacation! Next time only in this travel agency. →