REVIEWS ABOUT TRAVEL COMPANIES
LATEST REVIEWS ABOUT TRAVEL AGENCIES
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Good day. We celebrated our wedding anniversary with my husband at the Waldorf Astoria Hotel on the famous Palm Island) thanks to Join Up for organizing. And I hasten to share my opinion. I liked the hotel at first sight, it's luxurious! Arabian hospitality with excellent service. And what about their cuisine and themed dinners. By the way, only upon arrival we found out that a chef with a Michelin star works here)) Our room was on the 4th floor - a view of the Parus hotel. →
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Briefly about the tour operator: I DO NOT RECOMMEND. And now a detailed description of the problems we encountered: In this grief, the tour operator, all the problems began even at the time of buying the tour, when, due to the fault of their representative in our city, we had to overpay a large amount of money, for which they did not even apologize and did not admit their mistake. →
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We were sold 3* as 4* The guide at the hotel did not solve our problem with a request to move us to a 4 * hotel. He offered to relocate to the same hotels that we refused when choosing a hotel, and he wanted to relocate us there with an additional payment of 140-200 USD, although these hotels were cheaper when we chose the tour. We chose a hotel with its own beach, but it was not there. →
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We applied to YUG-travel twice, and twice they perfectly selected tours for us. The first time we flew to Sri Lanka, the second to Egypt. The director of the travel agency Julia, tells everything in great detail. She has visited many countries, and she will tell everything from her own experience. When we were going to Egypt. I have selected several hotels. →
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For the first trip to Sri Lanka, I definitely recommend Hikka Tranz by Cinnamon 4 - it is located right on the ocean, the hotel pool also overlooks the ocean, and in the evening the lights turn on and you can swim in it. We flew via JoinUp, we were well received and taken to the hotel. The number was given almost immediately, I want to note the unusual spelling of the numbers - they are written on the stone floor near the doors. →
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Montenegro is ... neither words nor photographs can convey all the beauty. The manager of Lucky Travel picked us a hotel with a sea view (first line!), near a wide beach, within walking distance to everything useful and beautiful for quite reasonable money. Excellent information support on the tour: where to go on excursions, how to rent a car, where to walk and what are the local prices. →
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The organization of the tour, documents, transfer, escort - everything is in order, there is one thing. Agent Anton at the Qeens Park Tekkirova does not stand up to scrutiny. After long stories about how the tour operator brought the prices of excursions in line with the prices of competitors, a complete divorce began in the sale of these excursions and the obvious "pushing in" at inflated prices. →
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We contacted a travel agency to organize transportation to Berdyansk and back. When ordering, the manager answered politely. We made reservations there and back. Due to a change in circumstances, there was no need to travel to Berdyansk, which was reported to the travel agency in advance. At the same time, they asked to leave the opportunity to return with the company back from Beryansk, to which the manager responded with rudeness. →
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When traveling from the Airport to the hotel, they usually talk about the country - the guide was not very good. He spoke little, although it took 2.5 hours to get there. But the hotel guide Aziz (Hotel Club Kastaliya) exceeded all expectations - he spoke in detail about the hotel and our capabilities. The rest of the organization - as in all travel agencies, normal. →
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Group of 21 people, including 5 children from 4 to 12 years old. Arrived in Antalya on 20. 05. 2017 at about 6:05. The steward on duty met me by bus and delivered to the hotel at about 06:50. Conducted a brief briefing on the way to Kemer (Hotel Sherwood Club Goynuk). There he ordered to contact the reception staff for all questions, as our guide will appear at 13:00 the next day and then he will deal with us. →