Panorama Resort & Spa 4*– Reviews

5
Rating 5.210
based on
5 reviews
№11 in the hotel rating Bansko
5.2 Rooms
5.2 Service
6.2 Cleanliness
4.6 Food
5.2 Amenities
The hotel is located in the area of ​​St. Ivan Rilski, 50 meters from the center of the Bansko resort, 750 meters from the ski lift, in a nature reserve classified by UNESCO as a protected site of world importance. It is located in a ring of 150 unique lakes and mountain peaks (87 peaks). Lake Kerkini, Emperor Galerius Palace and Kilkis Archaeological Museum are only a 30-minute drive away. The hotel was built in 2009, the last renovation was carried out in 2017. The hotel is suitable for everyone who chooses a ski holiday.More →
аватар salatas
 •  traveled 12 years ago
Rating 8.0
I don’t know who doesn’t like this hotel, probably the one who was settled in building A. Although if it’s far from the restaurant (true), then the SPA and the pool are right next to it (it’s envious of those who are in building D : )) We were already in this hotel 2 times in winter (skiing) and once in August in summer . … More ▾ I don’t know who doesn’t like this hotel, probably the one who was settled in building A. Although if it’s far from the restaurant (true), then the SPA and the pool are right next to it (it’s envious of those who are in building D : ))
We were already in this hotel 2 times in winter (skiing) and once in August in summer . . Normal hotel, the rooms are clean, the food seemed to me generally on the level. Of course, there are no frills, but no one left us hungry . . In the evening there was always a party in the hall, then guests came with music, then they arranged discos themselves, the staff allows you to have as much fun as you need . .
We liked everything . . We go there every year and we have already bought tickets for this one too. Skiing is just great! Trails for every taste, new equipment, beauty and nature!! ! And the town with mechanics and shops is history!
I recommend it to everyone . . The place is cool, the rest is decent.
аватар oleg24
 •  traveled 13 years ago
Rating 3.0
Rested in this hotel with a girl for the New Year holidays. The purpose of the trip was skiing. Actually the hotel somewhat spoiled the impression of the trip. I'll start with the number itself. We were accommodated in a room in building A. This means that you need to go down to -1 (minus the first) floor of your building, go through the spa center, and then you will find yourself on the third floor of building B (!! ), descending from which you find yourself in a smoking bar (or, as it is called, "internet room"). … More ▾ Rested in this hotel with a girl for the New Year holidays. The purpose of the trip was skiing. Actually the hotel somewhat spoiled the impression of the trip. I'll start with the number itself. We were accommodated in a room in building A. This means that you need to go down to -1 (minus the first) floor of your building, go through the spa center, and then you will find yourself on the third floor of building B (!! ), descending from which you find yourself in a smoking bar (or, as it is called, "internet room"). Having passed through it, you only then find yourself in the dining room or at the exit from the hotel. Why do I pay so much attention to this? Because it is not very convenient to walk around the hotel in ski equipment - this is, firstly, and secondly: breakfast starts at 7:30, and the first minibus from the hotel to the ski lift leaves at 8:00. If you don’t get on this minibus, then you have to stand in line for the first lift for a long time... In short, from that half hour from the beginning of breakfast to the minibus, you should take 10 minutes to walk from the room to the dining room and back. And to go to breakfast in ski equipment... to put it mildly, it is not convenient and hot.
Next by number. The room was quite spacious: a kitchen unit, a table with two chairs, a bathroom with a toilet, a bed and two folding chairs, a wardrobe and a TV set on the bedside table. What confused me right away was that there were no bedside tables next to the bed. Those. put a glass of water, a phone or an alarm clock for the night should be either on the floor or far away. In the bathroom with toilet, the shower stall was not well enough sealed, because when someone took a shower, water flowed out from under it and flowed in a wide stream to the hole in the center of the bathroom... pit, whether the hood is turned on or not. There was a glass holder for toothbrushes next to the washbasin, but there was no glass!! ! It was brought only on the penultimate day of our stay there. As I said, when we checked into the room, there were 2 folding chairs... but on the fourth day of our stay there, when we returned from the slope, we did not find these chairs... as well as the bedspreads from the bed... after complaints at the reception, we were returned at least the bedspread... Concerning the kitchen block. The only thing you need (if you have breakfast and dinner included) is a kettle. We didn’t use anything else in it... So feel free to cross it out of the pluses of the hotel.
A very serious minus for this room for us was the lack of any devices for drying things. Since the temperature was not very low on the slope, it is quite logical that things had to be dried upon arrival in the room. It was necessary, but there was nowhere. As a result, the next morning I had to climb into some of the wet things. There are no batteries in the room. There are only electric heaters. One in the bathroom, one in the room. Therefore, they cannot be covered. One even burned down without it.
Regarding the spa and fitness room. . . The fitness room is 4 exercise bikes and 4 walking machines. . . poor. . . The spa is 1 swimming pool, 1 jacuzzi pool, Turkish, Roman and Russian baths. . . The baths themselves cannot be called very good, but they cannot be called bad either. But for that we can say that the pools were bad. Not only is the water colder than it should be, but there is so much bleach there that even without plunging your head into the water, your eyes begin to sting after 15 minutes of being there.
About food. Variety is normal. BUT. The food that lies in the cuvettes cools quickly... therefore, more often you have to eat cool food than hot. All drinks for dinner for a fee. Well at least they did not pay attention to the water brought with them. The hotel, apparently, was gradually completed, but the dining room was not expanded... therefore it was necessary to guard a place at the table to have dinner!! ! And this is in a four star hotel!
About the internet room. Yes, there is free internet. The access point is located not far from the main entrance to the hotel, there is good furniture, a fireplace... but, not only is there very little space and it is constantly occupied (there is also a bar organized there, because the place is occupied not only by those who want to check mail) so there is not yet organized a good enough hood. As a result, I don’t really want to be in a smoky room...
The last surprise was the following case: our company of five people left the hotel at 0:10. For this reason, we asked to organize dry rations for us on the bus (because the next breakfast was paid for). Ordered for 5 people. When we came up at 0:00 and asked for this very dry one. rations we were told that they only have 4 servings! Suddenly. There was no time to swear, but this case consolidated the impression of the hotel.
Summary: if you are going to Bansko as a ski resort, then this hotel is not worth choosing. And in general, it’s worth choosing only if everyone else is already busy... He doesn’t pull on the declared 4 *.
аватар Samirchik
 •  traveled 13 years ago
Rating 3.0
The hotel does not pull for 4, the rooms leave much to be desired, the food is simply disgusting... As a result, food at the hotel was reduced to a minimum (we had breakfast + dinner). Toward the end of the holiday, through trial and error, we found a good place for the soul and for the stomach))) The view from the hotel window overlooked a wasteland with new buildings. … More ▾ The hotel does not pull for 4, the rooms leave much to be desired, the food is simply disgusting... As a result, food at the hotel was reduced to a minimum (we had breakfast + dinner). Toward the end of the holiday, through trial and error, we found a good place for the soul and for the stomach))) The view from the hotel window overlooked a wasteland with new buildings... Advice to those who are going to book hotels near the ski zone... The view will not be so terrible....The celebration of the New Year was spoiled by the unfriendly attitude of the staff towards the Russians
аватар AlexMaster1
Summary: Panorama Resort is a 3* budget hotel with a big stretch - more like 2*, located far from the center of Bansko and with unfriendly staff. I recommend to go there only if they offer you a price much cheaper than other hotels of this level. The hotel does not correspond to the 4* category. We lived in a standard double - very small rooms: almost the entire room is occupied by a bed (standard sizes), the passages between the bed and the bedside table, between the bed and the wardrobe - 40 centimeters each - it is very uncomfortable for two. … More ▾ Summary: Panorama Resort is a 3* budget hotel with a big stretch - more like 2*, located far from the center of Bansko and with unfriendly staff. I recommend to go there only if they offer you a price much cheaper than other hotels of this level.
The hotel does not correspond to the 4* category. We lived in a standard double - very small rooms: almost the entire room is occupied by a bed (standard sizes), the passages between the bed and the bedside table, between the bed and the wardrobe - 40 centimeters each - it is very uncomfortable for two. At the entrance to the room there is neither a wardrobe for outerwear nor a bedside table for shoes - there is simply no place for them. The front door is arranged in such a way that every rustle from the corridor is perfectly audible in the room, which makes it difficult to fall asleep. For 6 days of cleaning, we never got a new shampoo - we had to go down to the reception to get it. In the restaurant at breakfast every morning guests are greeted by gloomy faces of waiters. Breakfast is bearable. but for dinner the food is monotonous, few meat dishes - usually 1-2 dishes, often the usual fried chicken, no national cuisine. The pool is open only from 2 pm, and the sauna is turned on only after 4 pm. At 20:00 everything closes. Constant problems with hot water. There is an electric water heater in the room, so you have to wait five minutes for hot water to flow. And in the shower by the pool there was hot water only two days out of six. There were many other unpleasant details. All the Russians with whom we managed to talk at the hotel were very unhappy. The minibus from the hotel does not run all the time.
By the way, the hotel is managed by the local tour operator TURAL. They were also responsible for the transfer from Sofia, and it was poorly organized. They manage several other 4* hotels in Bansko (eg Bellevue Residence), I would venture to guess that my comments apply equally to all of these hotels.
аватар azaria
 •  traveled 14 years ago
Rating 8.0
Hello. . . My name is Katya. . my husband and I rested in this hotel last year. The hotel is excellent, brand new, beautiful spa, breakfasts and dinners are good. Russians, the staff understands perfectly, no misunderstandings... A good children's playroom... The view from the windows is amazing))) We skied for 10 days, everything went like a breeze . … More ▾ Hello. . . My name is Katya. . my husband and I rested in this hotel last year. The hotel is excellent, brand new, beautiful spa, breakfasts and dinners are good. Russians, the staff understands perfectly, no misunderstandings...
A good children's playroom... The view from the windows is amazing))) We skied for 10 days, everything went like a breeze . .
This year we are going here again)) Have a nice rest!!
P. S. We went with the Azaria travel agency . . Good service, managers know their stuff . .


avatar tiger33
we are going to travel with 2 children and in the description of the hotel not everything is written about leisure-what other activities are there besides skiing???
14 years ago  •  2 subscribers 3 answers
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Гостиница находится в районе Св. Иван Рильский, в 50 м от центра курорта Банско, в 750 м от подъемника, в заповеднике, отнесенном ЮНЕСКО к охраняемым объектам мирового значения. Он расположен в кольце 150 уникальных озер и горных вершин (87 вершин). До таких мест, как Озеро Керкини, Дворец императора Галерия и Археологический музей Килкиса, всего 30 минут езды. ​Отель построен в 2009 г, последняя реновация проводилась в 2017 г. Отель подойдет всем, кто выбирает горнолыжный отдых.

Location Отель находится в 163 км от аэропорта Софии.
In a hotel

К услугам гостей открытая терраса. Стойка регистрации работает круглосуточно. Гостям предоставляется трансфер до подъемника.

  • restaurant
  • cafe/bar
  • indoor pool
  • conference hall/banquet hall
  • parking
  • free wi-fi
  • elevator
  • facilities for people with disabilities
  • non-smoking rooms
  • ski storage room
  • currency exchange
For kids
  • children's swimming pool
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Игровые автоматы.
  • sauna/bath/hammam
  • bicycles for rent
  • gym
  • organization of excursions
Description of rooms

В 6-этажном здании отеля 110 номеров.

In the rooms

интернет, телефон, ТВ, мини-бар, душ, балкон, халаты и полотенца, чайник.

  • bath / shower
  • hair dryer (not in all rooms)
  • cable/satellite TV
  • phone (not in all rooms)
  • kitchen / kitchenette
  • fridge (not in all rooms)
  • balcony/terrace
The address Bansko, 2770 Bansko Municipality, Bulgaria
Phones: +359 52/605 978
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для активных туристов есть прокат велосипедов (платно). Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).