Grand Hotel Nirvana 4*– Reviews

19
Rating 3.710
based on
19 reviews
№91 in the hotel rating Sunny Beach
5.8 Rooms
3.7 Service
3.0 Cleanliness
3.0 Food
5.4 Amenities
Founded in 2002, the hotel is located in the central part of the Sunny Beach resort. Refurbished in 2008. The last renovation was in 2014. Consists of two buildings.More →
аватар gagarinova2020
 •  traveled 10 months ago
Rating 3.0
Stayed with family in this hotel. I didn’t like the hair dryer in the room was broken, the towel was changed once in a week, there is not enough space in the dining room to accommodate so many vacationers, you constantly have to wait for someone to get up. There is no safe in the room, you have to pay 5lev per day for a left-luggage office. … More ▾ Stayed with family in this hotel. I didn’t like the hair dryer in the room was broken, the towel was changed once in a week, there is not enough space in the dining room to accommodate so many vacationers, you constantly have to wait for someone to get up. There is no safe in the room, you have to pay 5lev per day for a left-luggage office. The food is the same throughout the week. There are few places, everyone is crowding, climbing with plates on their backs. There are practically no fruits. Juice in the morning for breakfast is not enough for everyone, the coffee machine is not filled in the morning. For hot, the potato is cut into 4 parts and can be baked with mud. The dishes are not well washed. There is not enough space near the pool if there is nowhere to accommodate a storm on the sea, as there are not enough sun loungers even for a quarter of the people from the hotel. In general, you want to ruin your vacation here.
аватар tanyashevchenkorada
 •  traveled 11 months ago
Rating 3.0
A large group went to Nirvana. 27 men. That's why I have a selection of reviews. If you are an unpretentious tourist and can close your eyes to the fact that the hotel is old, neglected, with poor service and very poor food, then you will be comfortable here. Everything in the hotel is old - furniture, dishes, floor coverings. … More ▾ A large group went to Nirvana. 27 men. That's why I have a selection of reviews.
If you are an unpretentious tourist and can close your eyes to the fact that the hotel is old, neglected, with poor service and very poor food, then you will be comfortable here.
Everything in the hotel is old - furniture, dishes, floor coverings.
There is no elementary - hair dryers in the rooms.
2 sockets per room, take an extension cord, there are no towels for the beach, weak Internet, elevators periodically do not work, dirty water in the pool.
Large, spacious rooms (an extra bed is just a shameful, terrible couch)
There are rooms - apartments, two-bedrooms...a real femeli, convenient for families.
Close to the beach, 300 meters, but 15 minutes to the public beach where there are hotel beds
All. Everything else is bad. Dirty, unsanitary, depressing impression.

For the same price, you can rent a much better option on Sunny Beach.
And this viper has good prospects only with a sensible renovation.
аватар igor20912
 •  traveled 4 years ago
Rating 6.0
The price-quality hotel is quite normal. Settled half an hour after arrival at 9 am. Nutrition is normal. Breakfasts are usually 8-10 types of sausages. Slightly less cheese, milk and muesli and children's breakfasts, scrambled eggs and casserole with cheese. Lunches are varied, it is impossible to taste everything, there is a lot of meat and no regrets, the same with dinners, there are still "snacks" between lunch and dinner with pizza or croutons and croutons and salads, sweets and fruits. … More ▾ The price-quality hotel is quite normal. Settled half an hour after arrival at 9 am. Nutrition is normal. Breakfasts are usually 8-10 types of sausages. Slightly less cheese, milk and muesli and children's breakfasts, scrambled eggs and casserole with cheese. Lunches are varied, it is impossible to taste everything, there is a lot of meat and no regrets, the same with dinners, there are still "snacks" between lunch and dinner with pizza or croutons and croutons and salads, sweets and fruits. 7-10 minutes to the sea in slow steps. There is a lot of space for "free lying down". The pool is clean and maintained regularly. The alcohol in the bar is good and does not dilute. Internet throughout the hotel and in the rooms is free, the safe at the reception is also free, the staff is very friendly. They clean every day, change the bed in 3 days, and leaving 1 lion, they gave an extra set of towels (taken to the sea).
In general, the impression of the hotel is good, mostly Ukrainians, Poles, Romanians, Swedes and Bulgarians. However, a few compatriots, who also come across "all due"))) Have a nice holiday who was useful to learn something! ! ! ! !
аватар sofija454
 •  traveled 10 years ago
Rating 1.0
in the bathrooms and ventilation mold, the water in the pool is green, food is not enough for everyone and the same thing every day is the same, the impression is of an abandoned hotel, staff for the whole hotel man 8. … More ▾ in the bathrooms and ventilation mold, the water in the pool is green, food is not enough for everyone and the same thing every day is the same, the impression is of an abandoned hotel, staff for the whole hotel man 8.
аватар Feline
 •  traveled 11 years ago
Rating 2.0
Rested in the period 18-28.08. 13. I understand that our number had a bitter experience for the first time in history. Hopefully the last one. All the advantages crossed out the fact of theft from our room on the 6th day of rest. Up to 200 UAH was stolen from a companion from a bag, 1000 UAH from a suitcase closed with a combination lock, and a set of inexpensive jewelry from a bedside table (well, this is generally ridiculous). … More ▾ Rested in the period 18-28.08. 13. I understand that our number had a bitter experience for the first time in history. Hopefully the last one.
All the advantages crossed out the fact of theft from our room on the 6th day of rest. Up to 200 UAH was stolen from a companion from a bag, 1000 UAH from a suitcase closed with a combination lock, and a set of inexpensive jewelry from a bedside table (well, this is generally ridiculous). Euros were not found) The lock was not broken into the room or into the suitcase, professionals)) The staff is extremely polite and helpful, as long as you have no complaints. To our story, the answer was that we forgot where we hid the money, or stole from each other, and that this is generally impossible. The head of the group immediately said that it makes no sense to go to the police, but you always hope for justice. And where to go? To whom, if no one responds? There is a queue of such tourists in the police))) I advise you to take a walk to the station during the season to make sure. There were thefts and bigger ones, but the hotels reacted. The policeman understands you, but an interpreter is needed for the protocol! They provide an interpreter who speaks German, English. On the day of the appeal, a translator from German worked. We were given the telephone number of an interpreter from Russian, he did not pick up the phone. The next day he received an interpreter from English, we again went with the leader. After waiting an hour of precious time on vacation, we realized that it was useless. So remember to be very vigilant, because no one will help you. We at the reception asked to change the lock for us, the answer was that there is no need, theft and strangers in our room are fantasies.
I went from the Accord Tour operator, and I was very surprised by the inaction of the hotel administration, since Accord concludes a contract with them for a long time, and such a case is indicative. And the representatives of Accord did not show much zeal in solving our problems!
At the beginning of August, there were attempts to enter the room by two men, but when, when they tried to open the door, the owners opened it from the inside, the men replied that they had the wrong number and left. Weird. There were no warnings from the sending company about this.
Tip for vacationers - don't leave ANY money in the room. Carry with you, hide in unpredictable places. You can hand it over to the safe, but keep in mind that the inventory is not made there. Don't bring jewelry or anything that you hold dear, and you'll be upset if you lose it. On the beach, the bag must be supervised!
And if we discard this fact, then the hotel is located very well, 5 minutes from the sea, closer to the sea it is noisy. The rooms are spacious. We, instead of a standard room, were put in apartments, there are several Russian-language channels.
The food is monotonous, but it was delicious. There are many fruits: watermelon, plums, oranges, bananas, grapes. Sweet is not so hot, but always was. Every day there was chicken, rice, french fries, pasta, 2 times - fish, potato pancakes. Cheese, sausage, muesli, tea, coffee - only in the morning, they have problems with boiling water, you have to wait until it warms up.
The beach is sandy, shallow, there is a place for those who want to sunbathe on towels, but it's crowded. Chaise lounge + umbrella 80 UAH (approx. 320 rubles). Next stop. We went to Nessebar - 1 lev (5 UAH), 20 minutes drive, and to St. Vlas, 1.2 lev, also 20 minutes, but in the other direction. I recommend! There you can try fish in a cafe overlooking the sea.
I wish everyone that our option is not repeated. In this case, you will get great pleasure from the rest. And better - look for information about reliable hotels, book rooms and go on your own! Good luck everyone!
аватар vovhuk777
 •  traveled 11 years ago
Rating 4.0
In August we rested at the hotel "Oasis" ****. The hotel itself is beautiful, with a large swimming pool, close to the sea, large, comfortable rooms and balconies. And that's where all the good things about the hotel ended. I want to say right away that this is my opinion about the hotel, maybe someone else has it. … More ▾ In August we rested at the hotel "Oasis" ****. The hotel itself is beautiful, with a large swimming pool, close to the sea, large, comfortable rooms and balconies. And that's where all the good things about the hotel ended. I want to say right away that this is my opinion about the hotel, maybe someone else has it. Room cleaning took place at the request of the maid (this desire was rarely manifested), though the trash was taken out every day. Towels and bedding were changed 1 time in 8 days (towels lay on the floor for three days), it's good that they had their own in stock. The food is monotonous. All pastries from stores, wine or beer were given one glass for dinner, juice - “powdered”, barely warm water was taken from the cooler for tea (if you asked the bartender for boiling water, he didn’t understand us : ). Breakfast consisted of the same dishes all 8 days: eggs, sausage, bread, vegetables, fruits, muesli, beans. Dinner - better, the dishes changed, but I can not say that it is very diverse. Tablecloths in the dining room with stains (never changed, the dishes are all beaten). There is no food like baby food here. And the pool for children is very cold, and even adults' knees "ache"... The pool bar is paid. The Internet was practically absent for all 8 days.
Other than that, a good holiday! Sunny Beach is a great place to relax! Warm sea, many cafes, entertainment! You just need to carefully choose a hotel so that you don’t spoil your vacation for yourself.
аватар Anasta_k
 •  traveled 11 years ago
Rating 3.0
This summer we decided to relax in the Oasis 4 * hotel in Sunny Beach We went from the tour operator "Solvex", I have no complaints about the travel company - NO! Everything as it should be, met, told everything in detail, at the end of the holiday they took it away, brought it to the airport. EVERYTHING ON TIME! We arrived at the hotel, settled us immediately (we arrived at 15. … More ▾ This summer we decided to relax in the Oasis 4 * hotel in Sunny Beach
We went from the tour operator "Solvex", I have no complaints about the travel company - NO!
Everything as it should be, met, told everything in detail, at the end of the holiday they took it away, brought it to the airport. EVERYTHING ON TIME!
We arrived at the hotel, settled us immediately (we arrived at 15.20), on the third floor. They helped carry the luggage (I traveled alone with two children 9 and 2 years old), went into the room, we look at it as a two-room suite (a bedroom and a living room with a kitchenette), and we originally booked a regular standard room. I asked if they had the wrong number? They answered me: - Something does not suit you? I say: - no, everything suits me.
Light, water, shower, air conditioning, stove, refrigerator, door locks - everything worked!
About the hotel:
The hotel is quiet, in a quiet place, of an average level, I would give 3 *, the territory is small, the main part is occupied by a swimming pool, surrounded by a green fence. The reception is always polite, helpful and friendly staff, contacted due to a breakdown of the faucet in the bathroom, so the master came in 5 minutes. Cleaned in quality is average, but regularly, every other day. Linen and towels were changed every week. The furniture, in my opinion, is old, all shabby, there are smudges on the ceiling in the bathroom, mold from the water, the shower splashed in different directions, in the bedroom the double bed consists of 2 mattresses, which lie on another mattress with legs to be higher, this the structure tended to move apart, so from time to time they had to be moved towards each other, the live socket was torn out of the wall and dangled, and I have a small child (well, we got out of the situation, pulled the lamp out of the socket and pushed the socket with a nightstand! ) - Nothing is impossible for a person with intelligence : -))
In the living room there is a folding sofa, a TV set and a kitchen unit (from dishes: a coffee maker, a ladle, 4 plates, 2 pots, 4 glasses, knives, forks and spoons) with a small refrigerator. HUGE BALCONY with plastic furniture - stretching into 2 rooms at once, with two exits from the bedroom and living room!! ! In general, flaws can be found everywhere and always, but everything suited me.
The pool is large and beautiful, but very cool, from morning until 16 o'clock it was under the sun, from which it heated up a little, the children's pool is in the shade throughout the day, so it is constantly cold! Children in 2 minutes from there all the blue ones jumped out. From the playground, only a swing, next to the pool. Free children rolled on the water in a ball!
The dining room is very small, some of the tables in the hall, and some on the street. Breakfast started at 8 am, so all the tables on the street were already occupied, so in order to get a good place, you had to go down about 20 minutes before the opening of the dining room. For 21 days, the breakfast menu (we only had breakfast) did not change!
Menu:
coffee, tea, water from instant bags (like zuko or yuppie horror), muesli, chocolate balls and cereals, tomatoes and cucumbers, fried bacon, hard-boiled eggs, scrambled eggs, scrambled eggs, sausages (terrible, impossible to eat), beans, cheese , sausage 3 types (all terrible), fruits alternated: watermelon, apricots, nectarine, plums, grapes, sweet croissants, small cakes, jam. In my opinion, the menu is very meager, we were in 2010 at the Marvel 4 * hotel, so there is a MUCH more assortment of food !!!
On the last day, the coffee machine broke down and everyone was left without coffee! And the heater broke in the water cooler, so everyone was left without boiling water, drinking cold tea : -)
Wi-Fi only in the lobby of the hotel, very weak and poor, the connection was day after day, or sometimes late at night!
Go to the sea at a calm pace for 5-8 minutes, through 2 small roads, past various stalls and cafes.
The sea was quite clean and warm, but then suddenly swam with mud and algae,
Beach paid sunbed-8 lion + umbrella-8 lion, with your own towel on the paid area to settle down was impossible! The private sector is located after the paid zone - 30 meters from the sea.
There are a lot of different cafes and restaurants on the embankment, salads from 4 levs, soups from 4 levs, fish from 15 levs, barbecue from 25 levs, various cocktails, local wine and beer. There is also a lot of entertainment for children, carousels, rubber bands, trampolines.
In conclusion of all of the above, I can say that there are disadvantages, they can be found everywhere and in everything, but we did not go to find fault, but to relax and sunbathe, so we LIKE THE REST!!!!!
THIS IS A GREAT REVIEW!
балкон-лоджия кухонный блок спальня вид с балкона собственно это вся территория отеля гостиная столовая
аватар vlasenko10
 •  traveled 11 years ago
Rating 2.0
The resort is cool Hotel zhah!! ! … More ▾ The resort is cool Hotel zhah!! !
аватар mvt45
 •  traveled 12 years ago
Rating 6.0
Hello everybody! We stayed in this hotel with a family with a four-year-old child in the first week of September. The tour was bought from Casablanca Travel, the Join Up operator. Arrival-departure, arrival to and from the hotel - without delay. We arrived at the hotel at the beginning of the tenth, settled at two in the afternoon. … More ▾ Hello everybody!

We stayed in this hotel with a family with a four-year-old child in the first week of September.

The tour was bought from Casablanca Travel, the Join Up operator. Arrival-departure, arrival to and from the hotel - without delay.

We arrived at the hotel at the beginning of the tenth, settled at two in the afternoon. Offered money for settling immediately, the administrator refused. Breakfast on the day of arrival, although it lasts until ten, was denied.

They cleaned the room normally. Minus - not quite serviceable hair dryer was changed after two days and the third request.

Taken only breakfast. Menu that hasn't changed in 7 days. The quality is average, but the food was enough.

Visually I liked the hotels Barcelo, Chaika, Victoria Palace. But we do not know about the service and decoration of the rooms.

The weather was good, not very hot, the air was about 30 degrees during the day, about 20-22 in the evening. The sea is about 25 degrees.

I really liked Sunny Beach itself. There are many cafes and restaurants, lunch and dinner cost 20-50 leva for three, depending on the choice of dishes.
Prices in institutions do not differ significantly. I liked almost all the local and other dishes, except for the creamy soups. The service is excellent, the execution of any order in 10-15 minutes!

A long promenade with a lot of entertainment will not make you bored)

We went to Nessebar twice, the journey takes about 15 minutes. Very beautiful old town with many taverns with great sea views, Sunny Beach.

Bulgarians - really liked, well-mannered and cultured people, without imposition and sycophancy. Bulgaria is a beautiful, inexpensive country. Cons can always be found, but on vacation it's superfluous.

The resort is recommended to everyone. The hotel could be better, but this one didn't disappoint.

Have a nice rest.

Max, Kyiv.
аватар andr2187_meta.ua
 •  traveled 12 years ago
Rating 8.0
Rested in August last year. The hotel is good, meets the stated 4 *. Arrived at 6 am, settled only at 14:00. When asked why it is impossible to settle earlier, in response to the reception, the answer was that they do not settle before 14:00. I understand that this is a principled position and no amount of persuasion will help here. … More ▾ Rested in August last year. The hotel is good, meets the stated 4 *. Arrived at 6 am, settled only at 14:00. When asked why it is impossible to settle earlier, in response to the reception, the answer was that they do not settle before 14:00. I understand that this is a principled position and no amount of persuasion will help here. The room was ordered by Standard, really European level, only here in the room instead of a shower cabin there was a shower behind a curtain, but it was not important. Meals Breakfast/dinner, varied. Several times I was in local restaurants, also at a high level. Rested very well!
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avatar malyava_kpi
Good afternoon! Can you please tell me if there is Wi-Fi in this hotel?
12 years ago  •  4 subscribers 5 answers
HOTEL EXPERTS
Attractions

Основанный в 2002 году отель расположен в центральной части курорта Солнечный Берег. Реконструирован в 2008 году. Последняя реновация была в 2014 году. Состоит из двух корпусов.

Location Расположен в 30 км от аэропорта г. Бургас.
Description of the beach Пляж в 350 м от отеля.
  • 3rd and beyond
  • city ​​beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

2 бара, барбекю.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • car rental
  • safe  FREE 
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Солярий.
  • water activities
Description of rooms

В отеле 141 номер.

In the rooms

В номерах: балкон, кондиционер, ванна / душ, туалет, полотенца, фен, TV: спутниковое, холодильник.

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi  FREE 
  • kitchen / kitchenette (not in all rooms)
  • fridge (not in all rooms)
  • balcony/terrace
The address Bulgaria, 8240 Sunny Beach
Phones: +359 899300399
FAQ
Какой пляж у отеля?
Отель располагается на 3-й пляжной линии или далее. Рядом с отелем находится городской песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть водные развлечения.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.