The room smells of mold

Written: 9 august 2018
Travel time: 5 — 8 august 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 5.0
Cleanliness: 1.0
Food: 8.0
Amenities: 5.0
We chose this hotel because there are a lot of good reviews and beautiful photos of the territory.
We arrived at 9, check-in was only at 14. After a sleepless flight, we had to walk for another 5 hours. Settled in the second building on the local floor! When asked to move us to another room, they answered, well, you are silent... And your room will be ready only after 3 hours! True settled earlier, but:
1. The air conditioner does not work well in the room
2. Smells like mold
3. TV not working
What we liked:
1. Really beautiful courtyard with pool
2. Nutrition
3. Good service at breakfast and dinner
What did not like:
1. Terrible number
2. Rudeness at the reception
Translated automatically from Russian. View original