We came to this hotel for the fourth time. Booked through booking - and it was a mistake. Upon arrival, they paid for the room (of course, they did not give discounts as promised on one of the forums “upon re-settlement”). And then it turned out that we were not entitled to a package for food and treatment (and it would be much cheaper! ) because it turned out that it was necessary to issue it not through booking, but directly with the hotel.
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We came to this hotel for the fourth time. Booked through booking - and it was a mistake. Upon arrival, they paid for the room (of course, they did not give discounts as promised on one of the forums “upon re-settlement”). And then it turned out that we were not entitled to a package for food and treatment (and it would be much cheaper! ) because it turned out that it was necessary to issue it not through booking, but directly with the hotel. Each lunch (or dinner) - 25 euros (this is 3-4 times more expensive than in a Karlovy Vary restaurant, as it turned out later). Treatment according to the price list: the first appointment with a doctor - 50 euros, all procedures are 2-3 times more expensive than in other sanatoriums of the same level, a swimming pool - 39 euros (free of charge only after 6 days of stay). The hotel website did not say anything about this and the price list for the treatment is also not presented. . . We wanted to immediately leave this "fabulous" place. . . But we were told with a smile that the money would not be returned within 14 days. By the way, breakfasts are the same for all 14 days. . When talking with the contract manager (she came down to us only a day later), it was said to all our claims that if we no longer come to this hotel, then others will come! We had something to compare with: our friends stayed at Olympia (4 *) and were delighted - even a birthday cake!
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We have been going to Karlovy Vary for a long time, we really like the town: beautiful streets with fabulous houses, thermal springs that help recovery, and most importantly, the calm and friendly atmosphere of the resort. We always wanted to be treated at the Ulrika sanatorium, but were refused several times due to the constant filling of this hotel.
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We have been going to Karlovy Vary for a long time, we really like the town: beautiful streets with fabulous houses, thermal springs that help recovery, and most importantly, the calm and friendly atmosphere of the resort. We always wanted to be treated at the Ulrika sanatorium, but were refused several times due to the constant filling of this hotel. Finally, this year we were lucky, having booked a room in advance, we arrived at the hotel. They met us normally, invited us to dine at the restaurant right away. weeks. The windows of our room overlooked the courtyard, teeth to teeth with neighbors...
But most importantly, these are poor-quality procedures, especially gas injections, carbon dioxide baths and physiotherapy. The medical equipment is old. nurses and were very pleased with everything, going through the procedures not at their appointed time, but when it was convenient for them.
But most importantly, these are poor-quality procedures, especially gas injections, carbon dioxide baths and physiotherapy. The medical equipment is old. nurses and were very pleased with everything, going through the procedures not at their appointed time, but when it was convenient for them.
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Two years ago I stayed at this hotel. After that trip, I realized: there is nothing better than Kralovy Vary. But I decided to experiment, and next time I stayed in other hotels. The conclusion is clear: THE BEST HOTEL IS ULRIKA! For me, I found EVERYTHING in it. Everything was 5 plus! You see, there are also GORGEOUS very expensive hotels, where everything is probably 6 plus, but there is not that AURA, ATMOSPHERE OF MORAL COMFORT, which I experienced only in Ulrika.
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Two years ago I stayed at this hotel. After that trip, I realized: there is nothing better than Kralovy Vary. But I decided to experiment, and next time I stayed in other hotels. The conclusion is clear: THE BEST HOTEL IS ULRIKA! For me, I found EVERYTHING in it. Everything was 5 plus! You see, there are also GORGEOUS very expensive hotels, where everything is probably 6 plus, but there is not that AURA, ATMOSPHERE OF MORAL COMFORT, which I experienced only in Ulrika. For some reason, everything is somehow native there. Like at home. Now I no longer experiment. 2 times per year. Only THERE. Thank you very much.
Review from — vOtpusk.ru
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I was with my husband and son in this hotel for the New Year. It stands on a quiet, cozy street rising up among private houses and hotels that preserve the old style of architecture. The hotel itself is very nice, quiet, comfortable. The rooms are decent and the bathroom is as big as a living room with a window.
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I was with my husband and son in this hotel for the New Year.
It stands on a quiet, cozy street rising up among private houses and hotels that preserve the old style of architecture. The hotel itself is very nice, quiet, comfortable. The rooms are decent and the bathroom is as big as a living room with a window. Very romantic. It is very convenient to go to the springs from this hotel. The most important thing is that all procedures can be done without leaving the hotel, unlike some hotels where you have to go somewhere extra.
As for the food, there are simply no words! We simply admired such a variety and such original and tasty dishes! When the head chef went out into the hall, there were enough people who wanted to thank him personally))
It stands on a quiet, cozy street rising up among private houses and hotels that preserve the old style of architecture. The hotel itself is very nice, quiet, comfortable. The rooms are decent and the bathroom is as big as a living room with a window. Very romantic. It is very convenient to go to the springs from this hotel. The most important thing is that all procedures can be done without leaving the hotel, unlike some hotels where you have to go somewhere extra.
As for the food, there are simply no words! We simply admired such a variety and such original and tasty dishes! When the head chef went out into the hall, there were enough people who wanted to thank him personally))
Review from — vOtpusk.ru
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