hotel administration

Written: 5 march 2009
Travel time: 31 july 2008 — 5 march 2009
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
Hello all our dear guests!! ! after reading many reviews about the Elysees hotel, I would like to thank you, our guests!!!
For good reviews and for choosing our Elysees hotel and Dream Beach. But after reading not good reviews, I dare to disagree with you. Firstly, there was a review about the lack of Russian-speaking staff, as the beach and hotel administrator, I inform you that this is absolutely not correct information, since I am Russian! And our staff speaks many languages, including German and French. Of course, not all, but we have a lot of such staff!!!
The furniture cannot be (kotsany, drawers did not move forward or fell out), as they put it above, because we opened only 8 months ago !! ! And all the furniture and plasma TVs are new!

The fact that guests give $ 20 to move to a room twice as large, warm, with a balcony, a view of the courtyard, is also not correct information, if you decide to reward someone financially, then no one will refuse! But our staff, from the cleaners to the administrator, is never lured out of money!
The rooms are not the same, not the same category. there are ordinary and apartments with a kitchen, 2 rooms, 2 toilets and a hall.
Beach. Rules with towels - issued 1 time per day. You are immediately warned about this. If the guests want to go somewhere and come back, all they have to do is leave a book or magazine on the towels or warn the scourge that you will be back. And at least 1000 times walk and return to your seats! But the fact that the beach boy takes $ 3 to give out towels 2 times is not true. All beach tickets go through me. But we can fine you for losing your towel card. This is the rule of all hotels, not only Elysees!!!!
Thank you very much for your understanding and feel free to ask any questions! We will always answer!
Alena, Dream beach administrator, guest relation Elysees.
Translated automatically from Russian. View original