We were choosing a hotel for a small child (children's menu, playground, animators, swimming pool, crib), we arrived at 5:30 p. m. , we were at the hotel at 8:30 p. m. , the guide didn't even meet us! The guy who met us showed us an economy room (although we have a standard one) for 20? the issue was resolved only from the 3rd time, the room was dirty, she immediately found a used razor, she says the room was being cleaned, well ok.
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We were choosing a hotel for a small child (children's menu, playground, animators, swimming pool, crib), we arrived at 5:30 p. m. , we were at the hotel at 8:30 p. m. , the guide didn't even meet us! The guy who met us showed us an economy room (although we have a standard one) for 20? the issue was resolved only from the 3rd time, the room was dirty, she immediately found a used razor, she says the room was being cleaned, well ok. When I saw that there were 3 swimming pools in that small area and that was it, I was shocked! I'm lying, there is also a designated place for children, which is meter by meter and has nothing there, only a sign. three times they asked to bring a baby cot, they brought such trouble there (there is a photo), I asked for a kettle, they said 2? per day, We never swam in the pool! The next day, I wrote a tour to the operator Alina, because it's a piece of cake! There is no children's menu, a playground on the beach that is open until 18.00, no entertainers, nothing!! ! Bar...Well, if you want a cocktail, you'll have a size 0 plastic cup.
1 and what they say there is "all included" It's a complete lie, you will pay for everything. The only thing that was good was the dining room. The staff are great, especially Muhammed (I think that's his name) the manager!! !
1 and what they say there is "all included" It's a complete lie, you will pay for everything. The only thing that was good was the dining room. The staff are great, especially Muhammed (I think that's his name) the manager!! !
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I will write briefly and succinctly. The hotel is three stars, by no means four, does not lie to anyone. The rooms are old, but everything works. They cleaned every day as best they could) You won't stay hungry, but don't expect anything super wow. The territory is very small, there are two working pools, but they are constantly occupied by local residents, because there are a large number of them in the hotel.
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I will write briefly and succinctly. The hotel is three stars, by no means four, does not lie to anyone. The rooms are old, but everything works. They cleaned every day as best they could) You won't stay hungry, but don't expect anything super wow. The territory is very small, there are two working pools, but they are constantly occupied by local residents, because there are a large number of them in the hotel. I would say this hotel is more for locals than for tourists. The beach is clean, towels are given out, there are free places, especially on the pontoon, it's great, because you don't lie on top of each other. 40 minutes to the center. on foot - it helped in the evenings + excursions and a week's rest was successful)
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• 2
• traveled 2 years ago
In short: clean and good rooms (it can be worse in more popular hotels), excellent beds and clean linen, attentive service, well-equipped beach, wi-fi even works on the beach and in some rooms, although only the lobby is declared. Food to choose from, everything seems to be the same every day, but there is plenty to choose from, pasta, potatoes, rice, gravy, meat every day, beef, liver, chicken, fish.
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In short: clean and good rooms (it can be worse in more popular hotels), excellent beds and clean linen, attentive service, well-equipped beach, wi-fi even works on the beach and in some rooms, although only the lobby is declared.
Food to choose from, everything seems to be the same every day, but there is plenty to choose from, pasta, potatoes, rice, gravy, meat every day, beef, liver, chicken, fish. Stuffed eggplant and peppers. There are a lot of vegetables to choose from, sauces for them. Fruit. Variety of tasty pastries.
A very pleasant beach, you don’t have to walk 500 meters to it, it’s nearby, there is a smooth entrance without stones along the sand into the water, a long pier with two rows of sunbeds on it, above which there are folding awnings to protect your head from the sun. On the pier you can sunbathe until sunset, you can also jump into the water from it, and then swim 50 m to the shore.
5-7 minutes walk to City Boulevard.
Guided tours are not worth buying. They behave self-confidently, they scold the hotel and competitors for no reason.
Great guy Mahmoud offers tours on the beach much cheaper than guides. At first, people on the beach made inquiries, no one said a bad word, everyone responded positively. The main thing is that he has an anchor - his travel agency is right under the hotel, he does not run away anywhere.
We wanted a boat trip. Found an offer on the Internet, 35 dollars, the guides 50. This trip with a dive at Mahmoud 20 dollars. He advised all the same for 35, but completely different, with Paradise Island.
We talked closer - a very sincere person who wishes everyone well.
We took advantage of his boat trip with three stops and scuba diving, we are delighted!
They also bought a video from the guys with their own dive. Thanks Mahmoud!
On the beach there is also volleyball, bucce, darts, dancing and exercises.
Thanks to the hotel staff for a wonderful family holiday. We recommend it to everyone who does not need pathos, but needs a normal rest with a good price-quality ratio.
Food to choose from, everything seems to be the same every day, but there is plenty to choose from, pasta, potatoes, rice, gravy, meat every day, beef, liver, chicken, fish. Stuffed eggplant and peppers. There are a lot of vegetables to choose from, sauces for them. Fruit. Variety of tasty pastries.
A very pleasant beach, you don’t have to walk 500 meters to it, it’s nearby, there is a smooth entrance without stones along the sand into the water, a long pier with two rows of sunbeds on it, above which there are folding awnings to protect your head from the sun. On the pier you can sunbathe until sunset, you can also jump into the water from it, and then swim 50 m to the shore.
5-7 minutes walk to City Boulevard.
Guided tours are not worth buying. They behave self-confidently, they scold the hotel and competitors for no reason.
Great guy Mahmoud offers tours on the beach much cheaper than guides. At first, people on the beach made inquiries, no one said a bad word, everyone responded positively. The main thing is that he has an anchor - his travel agency is right under the hotel, he does not run away anywhere.
We wanted a boat trip. Found an offer on the Internet, 35 dollars, the guides 50. This trip with a dive at Mahmoud 20 dollars. He advised all the same for 35, but completely different, with Paradise Island.
We talked closer - a very sincere person who wishes everyone well.
We took advantage of his boat trip with three stops and scuba diving, we are delighted!
They also bought a video from the guys with their own dive. Thanks Mahmoud!
On the beach there is also volleyball, bucce, darts, dancing and exercises.
Thanks to the hotel staff for a wonderful family holiday. We recommend it to everyone who does not need pathos, but needs a normal rest with a good price-quality ratio.
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• traveled 2 years ago
We arrived at 12.00. Settled immediately, gave 10 bucks gave an improved room. The food is good, poultry meat and fish, lamb in portions. Vegetables of all varieties. Do not list. Fruits guava, orange, date, apple. It's cold in the room in January. Air conditioners for heating do not work either in the hotel or in Hurghada in principle.
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We arrived at 12.00. Settled immediately, gave 10 bucks gave an improved room. The food is good, poultry meat and fish, lamb in portions. Vegetables of all varieties. Do not list. Fruits guava, orange, date, apple. It's cold in the room in January. Air conditioners for heating do not work either in the hotel or in Hurghada in principle. The first couple of nights we slept in sweatshirts. Then they got used to it. The hotel guide from ANEX Said at the meeting spoke for two hours. We specially went to listen (we rested for the 12th time). The guide did not say a word of truth, we have never heard such a brazen and stupid load, but we endured it. When contacted a couple of days later with a request for help, he said that he helps only those who bought excursions from him (three times more expensive).
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• 4
Vacation was a success! The hotel is urban, and this is its charm. The local color is very funny and not very intrusive. Upon arrival, with passports they gave 20 euros (for 2 rooms) and they gave us rooms with a balcony, overlooking the road and a piece of the sea))), the food is of course monotonous, as for me you can cook different dishes from the same products, they don’t work (BUT in principle, everything was delicious and just enough.
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Vacation was a success! The hotel is urban, and this is its charm. The local color is very funny and not very intrusive.
Upon arrival, with passports they gave 20 euros (for 2 rooms) and they gave us rooms with a balcony, overlooking the road and a piece of the sea))), the food is of course monotonous, as for me you can cook different dishes from the same products, they don’t work (BUT in principle, everything was delicious and just enough.
I liked the beach, we were with a 5-year-old child, I was very pleased with the entry, sand and no stones. The bar on the beach for hotel guests is free, there is a toilet, and there is a restaurant near the beach - very convenient.
I was very pleased with the towels, both beach and in the room - soft, terry and snow-white. Minus - the lack of bath accessories (only liquid soap). They cleaned every day, not very high quality, but it was not critical, they changed towels, twisted animals on the bed, took out the garbage - we didn’t litter much)))
Heated pool, just big (towels are also provided near the pool), but clean and really warm. The staff was friendly, especially the boys at the bars are helpful, thanks to them.
We took excursions not from a guide, but on the beach near Mahmud, a cool excursion was "3 in 1" for $ 50 per person: diving + snorkeling + Paradise Island (there were 9 of us on the yacht, and the photographer as an animator, it was cool, a fun and very tasty lunch. We also took a parachute flight (from a yacht) from Mahmud, the organizers approached the process very responsibly.
In general, the RESULT: I advise tourists to the hotel if rest is important for you, and I would also advise the hotel owners to work with the menu and buy a cookbook for the chef : )))
Upon arrival, with passports they gave 20 euros (for 2 rooms) and they gave us rooms with a balcony, overlooking the road and a piece of the sea))), the food is of course monotonous, as for me you can cook different dishes from the same products, they don’t work (BUT in principle, everything was delicious and just enough.
I liked the beach, we were with a 5-year-old child, I was very pleased with the entry, sand and no stones. The bar on the beach for hotel guests is free, there is a toilet, and there is a restaurant near the beach - very convenient.
I was very pleased with the towels, both beach and in the room - soft, terry and snow-white. Minus - the lack of bath accessories (only liquid soap). They cleaned every day, not very high quality, but it was not critical, they changed towels, twisted animals on the bed, took out the garbage - we didn’t litter much)))
Heated pool, just big (towels are also provided near the pool), but clean and really warm. The staff was friendly, especially the boys at the bars are helpful, thanks to them.
We took excursions not from a guide, but on the beach near Mahmud, a cool excursion was "3 in 1" for $ 50 per person: diving + snorkeling + Paradise Island (there were 9 of us on the yacht, and the photographer as an animator, it was cool, a fun and very tasty lunch. We also took a parachute flight (from a yacht) from Mahmud, the organizers approached the process very responsibly.
In general, the RESULT: I advise tourists to the hotel if rest is important for you, and I would also advise the hotel owners to work with the menu and buy a cookbook for the chef : )))
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• 11
We rested 4 people at the hotel, in general terms it is located on Sheron Street, which is central along the street, walk from the hotel up to 2-3 km and there are pharmacies with fixed prices (be careful on each box the price is broken, when I was a woman they sold drops in nose for 1 dollar, and they cost 10 pounds - 0.
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We rested 4 people at the hotel, in general terms it is located on Sheron Street, which is central along the street, walk from the hotel up to 2-3 km and there are pharmacies with fixed prices (be careful on each box the price is broken, when I was a woman they sold drops in nose for 1 dollar, and they cost 10 pounds - 0.6 dollars) shops and a market (local where there are price tags for each product, sometimes you need to look carefully at the checkout, it happens that the price is the same, but at the checkout it’s completely different, since it was like that when buying cans of Tuna 10 pounds, at the checkout was 21). There are quite a lot of ATMs for currency exchange (note that they accept banknotes from 20 denominations, they checked 10 dollars or euro returns), it is better to immediately exchange money for local pounds to pay with them in stores and pharmacies, local transport with save money - dollars are rounded off. Minibuses run from the location of the hotel for 2.5 pounds per person, you can also get to the fish market and the mosque, Sheraton Street, there are many shops and markets hanging out local, it's not a $ 2 taxi, it's cheaper and get a drive and an excursion.
About the hotel it is of an urban type, cozy, compact, clean at the reception there is internet that catches on the lobby, on the territory of the hotel, even in the room the speed is good, it allows video connection viber pulls, there is internet both on the BEACH and IN the Dolphin BAR. There are different larger rooms for couples of 4 people and more compactly, immediately ask to get a room with a view of the pool, as there are rooms facing the street or a hotel under construction, at the reception you can agree on how. The hotel has two swimming pools, one heated, turned on from December 5, the water is good, the children swam, the restaurant is the first in the hotel for eating scrambled eggs, boiled eggs, asparagus, vegetables, all kinds of yogurt, pilaf, etc. in the morning. In general, like everyone else. Lunch: side dishes mashed or fried potatoes, rice pasta, baked tomatoes with cheese, chicken, fish, meat pilaf, sausages, sausage; evening meat boiled with spices is very tasty, fish and so very different side dishes. With fruits, melon, grapefruit, dates, of course, it would be possible to expand the circle. Alas, what is not there is not.
I’ll also point out that there is NO coffee machine like in some hotels and you can only drink it in a restaurant by pouring it from a teapot (just instant), like tea (there is no kettle and tea or coffee in the room). Frankly, just enough is enough hungry, you won’t be tasty enough and you don’t need anything extra. Five types of chicken are enough, one but well cooked. We had enough for a family of 4 people. Crabs are not given, but even if there is nothing to eat there anyway, only claws (I compare with 5 stars).
The hotel rooms were cleaned almost every day, and the bed was changed and the staff reacted instantly, there was no toilet paper and soap was immediately brought and put a card on the door handle that cleaning was needed, everything was cleaned from the beach and nothing was given for cleaning. I didn’t see mosquitoes on the street as they were poisoning, but at night they can appear in the room and bite, I immediately write their immunity to fumulgator sprays, etc. , dichlorvos helped, that they brought with them all the mosquitoes lay 15 minutes after that, it was ventilated BUD.
According to the infrastructure at the hotel, from the front side of the building, there is a Dolphin PUB - a restaurant - a bar as you like and call all the drinks for free there and animation for children and a disco, you don’t need to go anywhere, everything is in place, tables both inside and outside, you can good and free to rest, minus one - smoky.
The beach is located next to the hotel, you can go through the passage from the hotel, which is made above the roadway of Sheron Street and take the elevator down, 25 meters long passage, or just cross the roadway from the hotel. Now the Dream Beach beach in its structure includes a restaurant which, in my opinion, is more luxurious than in the hotel building, so drinks and a full lunch and dinner can be held right there, so the birthday celebration itself is all the same food as in the central building no need to go anywhere from the beach and eat right there on the spot. There is also a bar on the beach (all drinks are free + pizza and sandwiches), there is also animation every day and exercises near the bar and in the water in the sea, oriental dances and performances in national costumes, very fun and boring. The beach is completely sandy, the entrance to the sea and the bottom is sandy, the sunbeds are comfortable and clean, there are enough of them for everyone, they are also equipped with sun visors, which is convenient, the sand is clean and without coral shells and remained in the suitcase, the sea is clean and even at 20 meters you can see the bottom , the color of the sea is TURQUOISE, sun loungers are also located on the pier from which you can jump, equipped with a pontoon with slides with a descent into the water.
I also warn you that tablets 123 are popular when they pick them up at the airport upon arrival, so do not buy.
Here I will add a video review of the hotel so that you can clearly read my review and see everything yourself: https://youtu. be/TX7FAx7fE_I
Also a review of the medicines that he brought from Egypt: https://youtu. be/D3wEZryQfjM
About the hotel it is of an urban type, cozy, compact, clean at the reception there is internet that catches on the lobby, on the territory of the hotel, even in the room the speed is good, it allows video connection viber pulls, there is internet both on the BEACH and IN the Dolphin BAR. There are different larger rooms for couples of 4 people and more compactly, immediately ask to get a room with a view of the pool, as there are rooms facing the street or a hotel under construction, at the reception you can agree on how. The hotel has two swimming pools, one heated, turned on from December 5, the water is good, the children swam, the restaurant is the first in the hotel for eating scrambled eggs, boiled eggs, asparagus, vegetables, all kinds of yogurt, pilaf, etc. in the morning. In general, like everyone else. Lunch: side dishes mashed or fried potatoes, rice pasta, baked tomatoes with cheese, chicken, fish, meat pilaf, sausages, sausage; evening meat boiled with spices is very tasty, fish and so very different side dishes. With fruits, melon, grapefruit, dates, of course, it would be possible to expand the circle. Alas, what is not there is not.
I’ll also point out that there is NO coffee machine like in some hotels and you can only drink it in a restaurant by pouring it from a teapot (just instant), like tea (there is no kettle and tea or coffee in the room). Frankly, just enough is enough hungry, you won’t be tasty enough and you don’t need anything extra. Five types of chicken are enough, one but well cooked. We had enough for a family of 4 people. Crabs are not given, but even if there is nothing to eat there anyway, only claws (I compare with 5 stars).
The hotel rooms were cleaned almost every day, and the bed was changed and the staff reacted instantly, there was no toilet paper and soap was immediately brought and put a card on the door handle that cleaning was needed, everything was cleaned from the beach and nothing was given for cleaning. I didn’t see mosquitoes on the street as they were poisoning, but at night they can appear in the room and bite, I immediately write their immunity to fumulgator sprays, etc. , dichlorvos helped, that they brought with them all the mosquitoes lay 15 minutes after that, it was ventilated BUD.
According to the infrastructure at the hotel, from the front side of the building, there is a Dolphin PUB - a restaurant - a bar as you like and call all the drinks for free there and animation for children and a disco, you don’t need to go anywhere, everything is in place, tables both inside and outside, you can good and free to rest, minus one - smoky.
The beach is located next to the hotel, you can go through the passage from the hotel, which is made above the roadway of Sheron Street and take the elevator down, 25 meters long passage, or just cross the roadway from the hotel. Now the Dream Beach beach in its structure includes a restaurant which, in my opinion, is more luxurious than in the hotel building, so drinks and a full lunch and dinner can be held right there, so the birthday celebration itself is all the same food as in the central building no need to go anywhere from the beach and eat right there on the spot. There is also a bar on the beach (all drinks are free + pizza and sandwiches), there is also animation every day and exercises near the bar and in the water in the sea, oriental dances and performances in national costumes, very fun and boring. The beach is completely sandy, the entrance to the sea and the bottom is sandy, the sunbeds are comfortable and clean, there are enough of them for everyone, they are also equipped with sun visors, which is convenient, the sand is clean and without coral shells and remained in the suitcase, the sea is clean and even at 20 meters you can see the bottom , the color of the sea is TURQUOISE, sun loungers are also located on the pier from which you can jump, equipped with a pontoon with slides with a descent into the water.
I also warn you that tablets 123 are popular when they pick them up at the airport upon arrival, so do not buy.
Here I will add a video review of the hotel so that you can clearly read my review and see everything yourself: https://youtu. be/TX7FAx7fE_I
Also a review of the medicines that he brought from Egypt: https://youtu. be/D3wEZryQfjM
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• 12
I liked everything, very friendly staff, the room was good, the kitchen is a bit monotonous, but it was delicious and no one was left hungry, the bartender by the pool is just insanely nice and friendly, and makes great cocktails. The room was always clean, the beach is excellent and most importantly nearby, this is a great hotel for the money, I was in other hotels, it was not so good there, it was cool and now if we go, then only here.
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I liked everything, very friendly staff, the room was good, the kitchen is a bit monotonous, but it was delicious and no one was left hungry, the bartender by the pool is just insanely nice and friendly, and makes great cocktails. The room was always clean, the beach is excellent and most importantly nearby, this is a great hotel for the money, I was in other hotels, it was not so good there, it was cool and now if we go, then only here.
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• 5
I liked it very much, the only negative is that there is no territory. Settled pretty quickly, standard room. The equipment is working, the room was cleaned daily plus a change of towels. Fine. This is a budget hotel for those who travel only by the sea.
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I liked it very much, the only negative is that there is no territory. Settled pretty quickly, standard room. The equipment is working, the room was cleaned daily plus a change of towels. Fine. This is a budget hotel for those who travel only by the sea.
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• traveled 4 years ago
On our flight from Minsk on January 14.2020, at about 8.00, 3 groups of 2-3 people arrived at the hotel. The manager in turn called each group to the counter and asked: "Do you want a good number? ". 2 groups answered him "yes", after which he whispered the amount, someone from the group rummaged through his wallet and handed the banknotes to the manager.
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On our flight from Minsk on January 14.2020, at about 8.00, 3 groups of 2-3 people arrived at the hotel. The manager in turn called each group to the counter and asked: "Do you want a good number? ". 2 groups answered him "yes", after which he whispered the amount, someone from the group rummaged through his wallet and handed the banknotes to the manager. The manager immediately hung bracelets on the whole group and sent them to the room. We decided that we didn’t care about the presence of a balcony in the room and where the windows face, so the manager answered the manager’s question that we didn’t have any special requirements for the room and we wouldn’t pay for a “good” room. The manager told us: "Wait. "
We waited 3.5 hours. During this time, several more buses with tourists arrived, everyone approached the manager, paid money, received bracelets and went to their rooms. We were all waiting when we approached the manager, we heard "Your room is not ready. "
Finally, after our outrage about the obvious extortion of money and bullying of the elderly, we were taken to Romm 512. There is no balcony in the room, the barred window overlooks the garbage dump between the buildings. But we had no complaints about this. This is the technical condition in which we received the room, which was "prepared" for our check-in for 3.5 hours:
1) Both beds with a broken bottom, the mattresses are partially on the floor, when lying on the beds they make a loud squeak;
2) The toilet flush does not work, a small amount of liquid from the toilet leaks onto the floor;
3) In one of the sections of the window between the glass and the frame there is a gap 5 mm wide through which the wind blows from the street;
4) Two TV remotes are missing batteries;
5) The air conditioner does not work to increase the temperature, although this function is available on the air conditioner control panel;
6) Hot water does not flow from the washbasin and shower, slightly warm water flows when the hot water is fully opened;
7) The cord from the refrigerator located in the bedside table does not reach the nearest outlet, there is no extension cord;
8) There are dead batteries in the electronic door lock, which is why the lock only works on the fourth or fifth attempt, and after a few days it failed altogether (then it turned out that the batteries were dead);
7) There is a chemical smell in the room, similar to the smell of shoe polish.
We asked to change the room, they refused us and said that everything would be fixed. In fact, they only fixed the drain in the toilet and gave batteries for the TV remotes. The hotel managers ignored our other requests. We asked for help from the SOFTTUR travel agency, from which we bought the tour, but in response we received advice to contact the hotel guide of the tour operator, who could not be found at the hotel. We managed to fix the beds ourselves, we sealed the gap in the window with a medical plaster.
A few days later we met tourists from Kyiv, who also refused to pay upon check-in and received about the same room as ours. They turned to their travel agency with an ultimatum demand to provide a replacement number or immediately return them back to Kyiv. Within an hour, their tour operator contacted the hotel management and they were moved to another room at no extra charge. Here is a real concern for tourists, not the same as that of "SOFTTUR".
Another curious feature of the all-inclusive system at the Elysees hotel has come to light. At the hotel bar on the beach, we were told that they have an official rule: under the all-inclusive system, no more than 3 servings of hard liquor are issued per vacationer per day. At the same time, one serving is, according to the bartender, "a little bit", but in reality 15-20 grams. But the bartender refused to show the official document where it is written. We have not seen anything like this in other hotels in Egypt. We also reported this to the SOFTTUR travel agency with a claim that they should have warned about such a feature when selling the tour. We have not received a response from SOFTTUR on this issue.
The advantage of the hotel is the city beach, rented by the hotel, with a wonderful entrance to the water and plenty of sunbeds. But among the sunbeds there are completely dead ones, in which the rising part is not fixed. About alcohol in a bar on the beach it is written above. In addition, the bar should serve light snacks, which were brought to only a few people, so they were almost never available.
About nutrition. Breakfast is standard, they cook scrambled eggs or scrambled eggs. There are no boiled eggs. Soups for lunch and dinner are mostly liquid in which you can hardly fish out a few pieces of vegetables. For lunch and dinner there are always 2 dishes: either beef and chicken, or beef and fish, or chicken and fish. We noticed that the chicken is always in the form of a carcass cut (in other hotels we saw separately in the form of a drumstick, thigh, breast, wings). At the same time, by the size of the pieces, primarily the drumsticks, it is clear that carcasses weighing 600-800 grams were cut. No broiler poultry farm supplies carcasses of this weight. Suspicions arose that this was the so-called case, namely chickens crushed or pecked by other chickens, or died from illness. For this reason, we did not eat chicken.
We waited 3.5 hours. During this time, several more buses with tourists arrived, everyone approached the manager, paid money, received bracelets and went to their rooms. We were all waiting when we approached the manager, we heard "Your room is not ready. "
Finally, after our outrage about the obvious extortion of money and bullying of the elderly, we were taken to Romm 512. There is no balcony in the room, the barred window overlooks the garbage dump between the buildings. But we had no complaints about this. This is the technical condition in which we received the room, which was "prepared" for our check-in for 3.5 hours:
1) Both beds with a broken bottom, the mattresses are partially on the floor, when lying on the beds they make a loud squeak;
2) The toilet flush does not work, a small amount of liquid from the toilet leaks onto the floor;
3) In one of the sections of the window between the glass and the frame there is a gap 5 mm wide through which the wind blows from the street;
4) Two TV remotes are missing batteries;
5) The air conditioner does not work to increase the temperature, although this function is available on the air conditioner control panel;
6) Hot water does not flow from the washbasin and shower, slightly warm water flows when the hot water is fully opened;
7) The cord from the refrigerator located in the bedside table does not reach the nearest outlet, there is no extension cord;
8) There are dead batteries in the electronic door lock, which is why the lock only works on the fourth or fifth attempt, and after a few days it failed altogether (then it turned out that the batteries were dead);
7) There is a chemical smell in the room, similar to the smell of shoe polish.
We asked to change the room, they refused us and said that everything would be fixed. In fact, they only fixed the drain in the toilet and gave batteries for the TV remotes. The hotel managers ignored our other requests. We asked for help from the SOFTTUR travel agency, from which we bought the tour, but in response we received advice to contact the hotel guide of the tour operator, who could not be found at the hotel. We managed to fix the beds ourselves, we sealed the gap in the window with a medical plaster.
A few days later we met tourists from Kyiv, who also refused to pay upon check-in and received about the same room as ours. They turned to their travel agency with an ultimatum demand to provide a replacement number or immediately return them back to Kyiv. Within an hour, their tour operator contacted the hotel management and they were moved to another room at no extra charge. Here is a real concern for tourists, not the same as that of "SOFTTUR".
Another curious feature of the all-inclusive system at the Elysees hotel has come to light. At the hotel bar on the beach, we were told that they have an official rule: under the all-inclusive system, no more than 3 servings of hard liquor are issued per vacationer per day. At the same time, one serving is, according to the bartender, "a little bit", but in reality 15-20 grams. But the bartender refused to show the official document where it is written. We have not seen anything like this in other hotels in Egypt. We also reported this to the SOFTTUR travel agency with a claim that they should have warned about such a feature when selling the tour. We have not received a response from SOFTTUR on this issue.
The advantage of the hotel is the city beach, rented by the hotel, with a wonderful entrance to the water and plenty of sunbeds. But among the sunbeds there are completely dead ones, in which the rising part is not fixed. About alcohol in a bar on the beach it is written above. In addition, the bar should serve light snacks, which were brought to only a few people, so they were almost never available.
About nutrition. Breakfast is standard, they cook scrambled eggs or scrambled eggs. There are no boiled eggs. Soups for lunch and dinner are mostly liquid in which you can hardly fish out a few pieces of vegetables. For lunch and dinner there are always 2 dishes: either beef and chicken, or beef and fish, or chicken and fish. We noticed that the chicken is always in the form of a carcass cut (in other hotels we saw separately in the form of a drumstick, thigh, breast, wings). At the same time, by the size of the pieces, primarily the drumsticks, it is clear that carcasses weighing 600-800 grams were cut. No broiler poultry farm supplies carcasses of this weight. Suspicions arose that this was the so-called case, namely chickens crushed or pecked by other chickens, or died from illness. For this reason, we did not eat chicken.
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We rested together for 6 nights, we thought up spontaneously, the price for this hotel is affordable, we have never been in it, we are interested. The fact that the reviews are contradictory is the case everywhere, expensive hotels are also scolded, our people cannot be pleased with anything, just expectations are too high.
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We rested together for 6 nights, we thought up spontaneously, the price for this hotel is affordable, we have never been in it, we are interested. The fact that the reviews are contradictory is the case everywhere, expensive hotels are also scolded, our people cannot be pleased with anything, just expectations are too high. And from the four for inexpensive, what to expect? We went across the sea, warmth and impressions, so it's all there)), besides, the beach is really good, as for a city hotel, clean, with a gentle approach, it will be great for children, and even so, the sea is traditional for us, accustomed to a full-fledged sunset (without low tides with open ugliness).
What else is in the pluses in choosing this hotel is the location, Mamsha is within easy reach (a good area), you can get to the Sheraton, the Marina embankment for 20 pounds by taxi or minibus, the hotel itself is small, there is no territory as such, there is nothing to do in it in the evenings , we walked around the city every day, the embankment is full of cafes, a pleasant cultural place. If you wish, you can visit a fish restaurant, you won’t be able to taste this in a hotel), inexpensive and very tasty. As for the hotel, they settled in for two hours, the first room did not work, the second one was better, ordinary, everything worked and thanks for that, without a balcony (it saved the presence of 3 swimsuits, they had time to dry in the room), safe for free.
Not far from the beach, safe crossing over the road. The food is normal, I expected the worst, it is better to come to the beginning, they do not always replenish the finished dishes. There are queues, but this is not essential, there is understandably little fruit, but it’s not a problem to buy on the street, all the more pomegranate anyway, they don’t give figs in inexpensive hotels, and even more so mangoes. The grenades are gorgeous, the acid is completely absent from the word. They bought juices in packs and water for themselves, the one from the coolers - they brushed their teeth and rinsed fruit. We always do this and don’t mess with our stomachs, we also don’t use ice in drinks in bars.
As for entertainment, there is something from the animation, but we are not lovers, during the day it’s a beach, in the evening we go to the city, we only went on excursions, without going to sea on a yacht, rest is not a rest)), underwater beauties, where else to admire this one once decided on parasailing (on a parachute behind a boat), and it was scary and kayfovo, emotions over the edge, wow, it was cool.
I have nothing bad to say about the staff. People are different, some have a soul to plow, others are silent, busy with their thoughts and work, there were no conflicts, we have no complaints, everything is fine.
I don’t know, maybe someday we will be brought to this hotel, but we will recommend it as a budget employee with an excellent beach. Peace for everyone!
What else is in the pluses in choosing this hotel is the location, Mamsha is within easy reach (a good area), you can get to the Sheraton, the Marina embankment for 20 pounds by taxi or minibus, the hotel itself is small, there is no territory as such, there is nothing to do in it in the evenings , we walked around the city every day, the embankment is full of cafes, a pleasant cultural place. If you wish, you can visit a fish restaurant, you won’t be able to taste this in a hotel), inexpensive and very tasty. As for the hotel, they settled in for two hours, the first room did not work, the second one was better, ordinary, everything worked and thanks for that, without a balcony (it saved the presence of 3 swimsuits, they had time to dry in the room), safe for free.
Not far from the beach, safe crossing over the road. The food is normal, I expected the worst, it is better to come to the beginning, they do not always replenish the finished dishes. There are queues, but this is not essential, there is understandably little fruit, but it’s not a problem to buy on the street, all the more pomegranate anyway, they don’t give figs in inexpensive hotels, and even more so mangoes. The grenades are gorgeous, the acid is completely absent from the word. They bought juices in packs and water for themselves, the one from the coolers - they brushed their teeth and rinsed fruit. We always do this and don’t mess with our stomachs, we also don’t use ice in drinks in bars.
As for entertainment, there is something from the animation, but we are not lovers, during the day it’s a beach, in the evening we go to the city, we only went on excursions, without going to sea on a yacht, rest is not a rest)), underwater beauties, where else to admire this one once decided on parasailing (on a parachute behind a boat), and it was scary and kayfovo, emotions over the edge, wow, it was cool.
I have nothing bad to say about the staff. People are different, some have a soul to plow, others are silent, busy with their thoughts and work, there were no conflicts, we have no complaints, everything is fine.
I don’t know, maybe someday we will be brought to this hotel, but we will recommend it as a budget employee with an excellent beach. Peace for everyone!
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