So-so.

Written: 13 november 2017
Travel time: 3 — 11 january 2011
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 4.0
Cleanliness: 4.0
Food: 4.0
Amenities: 4.0
I had a rest at Christmas in 2011. It all started with an untimely arrival (instead of Zaporozhye, they took a bus to Simferopl). Despite the fact that they arrived 15 hours later, they settled me in some kind of windowless stable in Paradise. Greasy wallpaper, a stained ceiling, a rattling fan and a smelly female bra in the closet. Later it turned out that this was a rest room for the attendants. I had to carry money and documents everywhere with me and even to the beach. . After numerous scandals for 3 days they gave a good number. With regard to food and unsanitary conditions - washed the intestines well. But in those years, this could be explained by almost 100% occupancy of all hotels. Because there were a lot of people. Moreover, the bulk of the USSR. Returning home, with the help of travel agency employees, I filed a complaint to Kyiv at the office of the tour operator with the threat of deprivation of a license. After 2 days, I received a scan of the answer by e-mail. They write: "Forgive for Christ's sake and it's all to blame except us". As compensation, they offered 8 days of free rest in the same hotel only with the payment of the flight, to which I naturally agreed and having paid extra for my wife, we had a wonderful rest in Almaz in April of the same year. I note that by our arrival, the staff knew me and courted me in full. By the way, in connection with the earthquake in Iceland, we lived in 5 stars for free for another two days. Considering what has been said and having read the current comments, I do not advise. Even with a living owner (before deriban property) it was already an outdated hotel.
Translated automatically from Russian. View original