Хорошая территория, отличный пляж на этом плюсы заканчиваются. Nice area, great beach, that's where the pros end.

Traveled with family at the beginning of March. Great sandy beach, just what you need for small children. The territory is large, well-groomed and very beautiful. A car drives from the reception to the beach, but we always walked. This is where the positives of the hotel end. The number must be chosen very carefully! We immediately checked the air conditioning, TV and hot water, took a room, and then it turned out that all the plumbing was leaking in the bath! We went to change, reviewed 4 numbers, they were the same, somewhere something did not work. As a result, we paid extra for a 2-room bungalow ($5 per night). The bungalow was much fresher, but there was no soap, the safe did not work, for all 6 days they never came to see it. We arrived at the hotels at 6 in the morning, settled us at 12 o'clock, put on the bracelets only after checking in, so it was impossible to have breakfast or even drink water before. Repair work is still going on on the territory, new restaurants and playgrounds are being completed, but this does not interfere at all. The food is normal, a large selection, not a lot of fruit, for that there are pastries and cakes for every taste. On the beach there are snacks between the main meal. Cleaning in the rooms is normal, but the swan was made from a towel only once, although a tip was always left. In another cheaper room, the swan was constantly made, although no one left a tip, so it’s up to luck) On the beach they constantly come up and offer excursions, massages, etc. a little bored. Fresh juices on the beach for $2.300-400 grams of strawberries for $1 (if you go outside the hotel gates, they immediately sell 1kg of strawberries for $1).
The hotel guide is a different story! We flew through Join up and their guide is just awful! The way he says that everyone is OBLIGED to buy a tour from him, you just have to see! He refused to register us, since we did not buy a tour) He incorrectly exchanged money for the girl from the next room, and then yelled at her with insults. So the staff service and Mirage Bay are incompatible things. If you want to get something, you must not just talk, but immediately start a scandal, then they do everything.
It's definitely not 4*, maybe 3* or 2*. Rest saves the sea, the beach and a minimum of contact with staff.