Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
6.0
Cleanliness:
7.0
Food:
8.0
Amenities:
9.0
We went to rest in the Mirage in early September. We flew on a night flight, arrived at the hotel at 5 am, no one was going to check in. They just said that from 10 they will give out bracelets, they will give snacks (for breakfast until 10), and from 14 they will settle.
We were very disappointed when a group arrived at 8 in the morning, their guide said something to the guys at the reception and the group began to settle. After they were settled, we also tried and this attempt cost us $ 10. BUT! The person at the reception took the money, but there was no suitable number. In the contract we had ONE double bed. They gave us a room with THREE single beds, with the reservation that we would come at 12 and they would change the room if we didn’t like it.
Returning at 12 at the reception, we did not find the same administrator, and when we asked to change our room and said that we had already "agreed" on a good room, everyone pretended that no one knew anything, but said that we would come at 14.14:00 we came again to the reception, by that time we had already examined the shower room, which was in a disgusting state - rusty, and from the street, when the balcony was torn off, it stank of urine, TV (not so important on vacation, but relevant for the evening) worked in disgusting quality.
The administrator this time was already the third in a row for these half a day. He looked at us and waited for us to give money, but we were not going to pay another $10. As a result of long hesitation, we were still given a number at the other end of the territory, probably for evil, they say, we didn’t give him money. But we don't care about the distance. Walking once again is not a problem for us.
This time we were given a normal number. The only negative is the noisy air conditioning, but we put up with it.
On the first day we walked like lost ones. No one told us anything about where everything is. They gave only the schedule of meals and the schedule of the pools. And where are the restaurants - they figured it out themselves, asked the employees.
That's the end of the confusion. )
On the second day we had a meeting with the guide. We were very lucky with the tour company, they told us about excursions, about scammers who go to the beaches, sign up for excursions, take money and disappear, about the fact that you can’t take a taxi right at the hotel and in detail about the eviction (we also flew back home at night, the room was vacated 15 minutes before the bus arrived and the hotel gave us dry food).
Now about the hotel itself: a HUGE, green area, which is diligently treated from flies and mosquitoes (but they still eat a little, this is not a surprise), which is watered and cut daily.
The entrance to the sea is amazing. The beach is always cleaned of garbage. There is a separate island where you can just walk, or you can snorkel, see corals and fish.
Whoever is in Egypt for the first time - know that after 18:00 they are kicked out of the sea and the pools are closed. Therefore, after dinner, there is an option to go to the room, and there is an option to sit at the bar, chat, listen to music (from time to time it is live here).
With regards to entertainment, there are animators (not only for children, but also for adults) who conduct morning water aerobics both near the pool and near the sea. There is yoga and the usual morning exercises near the sea.
With regards to food - a standard buffet. We were not tired of food in 8 days). The dishes are clean, the plates are very pleasant to take in hand, warm straight. On the first day, we came across diluted juices, fanta, cola, but this did not happen again. Alcohol is good, not diluted. We tried everything with food, there were no poisonings.
On the eve of long excursions, the hotel gives out dry rations (we went to Cairo, we left at one in the morning), and we returned late, were late, at the last minute we ran in for a late dinner (from 22 to 00), but again we were lucky with the hotel guide, he was in reserve ordered us a dry ration (suddenly they won’t let us in at the last minute for a late dinner).
Water park, by the way, we also did not immediately find. At first we were shown to a small water park from three small slides, we were disappointed, but a day later we found a big one, it is right at the main entrance on the right (due to the fact that we arrived at night, we did not see it). There is one hill with a bad slope and you can only go down on a circle, otherwise you slow down and go down very slowly, and the other 4 are good. But the workers of the slides do not care, they sometimes let people in when the previous one has not yet gone down, not that they would have had time to sail to the side. The lifeguard who is near the pool whistles and asks to sail away from the slides faster.
In general, the hotel is good for its price. By the way, the safe is only at the reception, we did not use it, because we do not really trust it. Wifi is also only at the reception. The rooms are old but tidy. Removed if you hang a sign. They make hearts and swans out of towels)) Add water, even if there is. And in the corridors you sometimes meet with the cleaner, they ask if you need water. We always left $1 for effort.
In general, except for the first day - everything is fine)
We were very disappointed when a group arrived at 8 in the morning, their guide said something to the guys at the reception and the group began to settle. After they were settled, we also tried and this attempt cost us $ 10. BUT! The person at the reception took the money, but there was no suitable number. In the contract we had ONE double bed. They gave us a room with THREE single beds, with the reservation that we would come at 12 and they would change the room if we didn’t like it.
Returning at 12 at the reception, we did not find the same administrator, and when we asked to change our room and said that we had already "agreed" on a good room, everyone pretended that no one knew anything, but said that we would come at 14.14:00 we came again to the reception, by that time we had already examined the shower room, which was in a disgusting state - rusty, and from the street, when the balcony was torn off, it stank of urine, TV (not so important on vacation, but relevant for the evening) worked in disgusting quality.
The administrator this time was already the third in a row for these half a day. He looked at us and waited for us to give money, but we were not going to pay another $10. As a result of long hesitation, we were still given a number at the other end of the territory, probably for evil, they say, we didn’t give him money. But we don't care about the distance. Walking once again is not a problem for us.
This time we were given a normal number. The only negative is the noisy air conditioning, but we put up with it.
On the first day we walked like lost ones. No one told us anything about where everything is. They gave only the schedule of meals and the schedule of the pools. And where are the restaurants - they figured it out themselves, asked the employees.
That's the end of the confusion. )
On the second day we had a meeting with the guide. We were very lucky with the tour company, they told us about excursions, about scammers who go to the beaches, sign up for excursions, take money and disappear, about the fact that you can’t take a taxi right at the hotel and in detail about the eviction (we also flew back home at night, the room was vacated 15 minutes before the bus arrived and the hotel gave us dry food).
Now about the hotel itself: a HUGE, green area, which is diligently treated from flies and mosquitoes (but they still eat a little, this is not a surprise), which is watered and cut daily.
The entrance to the sea is amazing. The beach is always cleaned of garbage. There is a separate island where you can just walk, or you can snorkel, see corals and fish.
Whoever is in Egypt for the first time - know that after 18:00 they are kicked out of the sea and the pools are closed. Therefore, after dinner, there is an option to go to the room, and there is an option to sit at the bar, chat, listen to music (from time to time it is live here).
With regards to entertainment, there are animators (not only for children, but also for adults) who conduct morning water aerobics both near the pool and near the sea. There is yoga and the usual morning exercises near the sea.
With regards to food - a standard buffet. We were not tired of food in 8 days). The dishes are clean, the plates are very pleasant to take in hand, warm straight. On the first day, we came across diluted juices, fanta, cola, but this did not happen again. Alcohol is good, not diluted. We tried everything with food, there were no poisonings.
On the eve of long excursions, the hotel gives out dry rations (we went to Cairo, we left at one in the morning), and we returned late, were late, at the last minute we ran in for a late dinner (from 22 to 00), but again we were lucky with the hotel guide, he was in reserve ordered us a dry ration (suddenly they won’t let us in at the last minute for a late dinner).
Water park, by the way, we also did not immediately find. At first we were shown to a small water park from three small slides, we were disappointed, but a day later we found a big one, it is right at the main entrance on the right (due to the fact that we arrived at night, we did not see it). There is one hill with a bad slope and you can only go down on a circle, otherwise you slow down and go down very slowly, and the other 4 are good. But the workers of the slides do not care, they sometimes let people in when the previous one has not yet gone down, not that they would have had time to sail to the side. The lifeguard who is near the pool whistles and asks to sail away from the slides faster.
In general, the hotel is good for its price. By the way, the safe is only at the reception, we did not use it, because we do not really trust it. Wifi is also only at the reception. The rooms are old but tidy. Removed if you hang a sign. They make hearts and swans out of towels)) Add water, even if there is. And in the corridors you sometimes meet with the cleaner, they ask if you need water. We always left $1 for effort.
In general, except for the first day - everything is fine)
Translated automatically from Russian. View original
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