Terrible guide in a good hotel

Written: 25 august 2023
Travel time: 4 — 11 august 2023
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 8.0
Food: 8.0
Amenities: 6.0
Quite a good hotel for its price, attentive staff and, despite all the shortcomings, try to eliminate all the troubles that may happen during check-in and stay. However, there is a huge, significant flaw that spoiled the entire impression of the vacation - a terrible, rude, absolutely rude and insolent guide named Ahmet Muhamed. In addition to disrespect for the elderly and people with disabilities, we encountered absolutely repulsive attitudes towards Ukrainians against the background of the Russians' connivance: he was late for the meeting mentioned in the hotel lobby, brazenly announced that he would hold it in another place despite the fact that a woman with a cane was with us, which was physically difficult to move to another room, especially at the fast pace he set for himself due to being late.
He began his story with the phrase "once you understand Russian, you will listen to Russian", and reacted very arrogantly to the remark that not all vacationers would like to listen to this language, rejected the offer to speak international (English) and generally behaved as if the main category those vacationing in the hotel are Russians, and he is not interested in all the others, and he does not need to communicate with them either. When asked to provide information about himself, he refused and hid his badge. Therefore, I ask the owners and employees of the hotel to draw appropriate conclusions and remove from this job a person who scares away the kind stream of Ukrainian tourists with his insolent attitude.
Translated automatically from Ukrainian. View original