Good food, awesome pastries, service, but bad animation.

Written: 19 june 2017
Travel time: 12 — 19 april 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 9.0
Food: 7.0
Amenities: 8.0
Hello. So I decided to write my review about the holidays in Nubia in April 2017. My husband and I arrived at the hotel early in the morning, settled in our room about an hour later. We got a room with a gorgeous view of the pool, not far from the main building, where the reception, lobby bar and restaurants are. The location is very convenient, house 23, room 14 on the second floor. In the future, we did not regret a bit that we got this particular room. During our vacation, my husband and I had our tenth wedding anniversary. When making a ticket, we indicated that the newlyweds. When we entered the room, we saw two single beds, a bedside table between them. We were a little surprised as we expected to see one large bed, plus there were questions about cleaning in the room. We turned to the reception, where they explained to us that all the rooms with double beds overlook the backyard and the fence. Therefore, we did not insist on changing the number. Immediately after contacting the room cleaner, we moved the beds together and re-cleaned the room. It turned out one huge bed, not even two, but a three-sleeping one. The furniture is all in excellent condition, the mattresses are like new, comfortable, refrigerator, TV, safe, everything worked perfectly. The balcony, on which there is a table, two chairs, and since my husband smokes, they brought an ashtray, which was changed daily. The toilet has good plumbing, there was a hair dryer, liquid soap. Towels are white and changed every day. Asked for an iron, brought in 15 minutes along with an ironing board. True iron and board are old. I had to iron through the fabric so as not to spoil my things. In some rooms on the first floor, the balcony was open and there were sunbeds on the grass right away.
The meeting with the guide was next. day. I read a lot of reviews that the guides are sometimes too intrusive, but our guide with the joint up had a calm conversation, explained to us how to behave in a foreign country so that there would be no misunderstandings with us, gave a price list with prices for all excursions and time until the evening to decide which of them we want to get. True, he said that only they guarantee our safety. Which is not entirely true, of course.
The territory of the hotel itself is large, beautiful, there are a lot of sun loungers on the beach. There is a small zoo. A pontoon with awnings and deck chairs, which is very convenient, is long, with three entries into the sea at different depths. From the last steps, the depth is about one and a half to two meters, you can sail away, it’s even deeper there. The sea is amazing, really clean. But the entrance from the shore is not very good, you can’t do without special shoes with small children.

Not far from the beach, there is a restaurant on the street where you can dine no worse than in the main restaurant. There is a grill restaurant, but it did not work. There was also no free ice cream promised several times a week.
Bars were open on the beach and near the pools, but only until five in the evening. In the all-inclusive lobby bar, alcoholic drinks were available only until 24.00, and tea and coffee around the clock. Wine was only available for lunch and dinner in the main restaurant, nowhere else. There was a lot of food, varied, but minus very little seafood. Shrimp, squid was not at all. Few in variety of fruits, but every day there were dates, tangerines and oranges, less often pieces of melon. One or two bananas. Although strawberries were in season, they were only seen as a decoration on some desserts and snacks. But how many pastries A lot of buns in the morning, afternoon and evening cakes. And all the amazingly delicious Strawberry Jam is delicious. The service in the restaurant is top notch, the waiters are all great. When there were a lot of people and the table was vacated, it was immediately cleaned very quickly, the dirty tablecloth or napkins were changed to clean ones.
I would like to separately mention the bartender on the beach, a very positive, cool guy Elsaid.
Every day, in the morning and in the afternoon, three children's water slides worked for several hours.
By cons I want to include glassware, i. e. glasses, glasses very often came across with chips, broken edges. Such dishes for five stars are not acceptable.
Animation in the hotel is very weak. There is an amphitheater, beautifully done, I would like some entertainment and some interesting program, and not what was offered at the hotel, and then for an hour and a half, and on some days only for a fee, such as a show with snakes, and if you don’t go , then walk to yourself as they say. Maybe in other summer months, they organize something fun there, but in April, and we got just on Easter or Ramadan, although there were a lot of people, the animators also rested in the evenings
In the afternoon there was aerobics in the water, several times volleyball on the beach.

Very intrusive guys around the pool are constantly offering massages.
Every day, in the mornings and during the day, three children's slides worked for several hours.
The room was cleaned well, we left a tip to the cleaner and he made us various figurines from towels. For our anniversary, he decorated the entire bed with flower petals and made two swans out of towels. Very beautiful.
There is billiards, $2 an hour, tennis, a gym.
The Internet is paid, but we bought a local SIM card at the airport for $ 3.5, connected access points to a second phone and tablet, and we had enough traffic for the whole time, and still remained unused.
Taxi for $ 5 went to the old city of Hurghada and back. If the taxi drivers of the hotel ask for more, bargain or go out on the road next to the hotel and vote, there are a lot of taxis and you will be taken to any part of Hurghada and back for this money and will wait there for a couple of hours. Pay only naturally when you are brought to the hotel. Near the hotel there are shops with souvenirs, but everything is more expensive than in the city. We went to the Cleopatra Bazaar for gifts, there is a grocery store on the first floor, and the second and higher floors are already with various souvenirs, many times cheaper than at the hotel and the airport. Duty free at Hurghada airport is much more expensive than ours. Do not be afraid to bargain if you are in the market, you can bargain for any thing several times cheaper.
I would like the hotel administration to consider the issue of rearranging the furniture in some rooms, ie. made all the same full-fledged rooms for two overlooking the pool.
In general, we were satisfied with the holiday.
Translated automatically from Russian. View original