Horrible tale

Written: 18 october 2018
Travel time: 1 — 7 september 2018
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 4.0
Amenities: 2.0
We stayed with our family a week ago at the beginning of October. Led to rave reviews. In fact, everything is not as in the picture and not as many write. Upon arrival, they sent me without a bracelet for breakfast, check-in only after 14.00, even the money did not help. The first room that was provided was on the 4th floor under a roof with a knocking piece of iron under the vaults of the roof, there was only one plastic chair on the balcony, instead of the beauty in the pictures in the form of two chairs and a table made of wicker. They asked to change, the hotel representative at the reception began to get nervous, screaming how tired he was of us, and gave a new card to the room, while telling his people to take our things and carry them to the third floor, but I asked to wait. Imagine our surprise when we saw a room without a balcony at all!!! ! the room is stuffy, hot, it is the sunny side, the windows overlooked the neighboring construction site on the left. It turns out that there are such numbers too! Arriving at the reception, I almost cried, gave him money, but an Arab stood with me, apparently a policeman, and deposited a pistol, removed the fuse and took out the cartridges. So here he is right away, notice right away! They gave me a room on the third floor and said everything was ok there. I asked, why do you throw me all over the hotel, why did his second assistant put three Arabs in a new building with me? why is it so to us? She said that this is some kind of racial discrimination and I will write about it on the Internet. In the end, we were given a room next to the wall to the wall with this Arab policeman. Later, on the beach we heard terrible stories about how our Ukrainians changed four numbers in 7 days!! ! it's horrible! Now the room, the air conditioner hums unbearably loud, it is completely yellow from time to time, the lower blades are simply torn off and unregulated air came from somewhere in its interior. The TV is a big old cube, the beds are collapsed and the chipboard is swollen from the humidity, the stack in the bathroom is constantly clogged, the water was turned off a couple of times, there was a terrible stench of tobacco in the room, you can see the past guests were heavy smokers and the feeling of all 7 days was as if you were standing in a smoking room at the airport. On the balcony there was a table made of wicker and 2 chairs, of course everything is old. Animation, there were exercises twice in the morning, they called for volleyball, children's animation is just tin, 4 songs in English are the same, some kind of music in the evenings when the mustachioed grandfather played, once there were dances. There is a so-called children's club, the outside of which is being renovated and everything is in the forests, and so no one takes care of children there at all, everything happens like this, you bring a child, and that's it.... he just sits there.... asked the animator Alena to paint the child with face painting, she replied that she couldn’t, but the worst was later. We asked the animator if it is possible to leave the child for 2 hours, will everything be ok? we were told everything is ok! do not worry! we didn’t have time to pick up the child in the evening for exactly 5 minutes, since the kids club is open until 15.00 to 17.00, and we traveled by bus from the city. So we ran to the kids club, but it was closed, there was no child, we were in shock, started running around the territory and looking for a child who is 4 years old, the child found her alone just near the bar, ONE! her just animator Alena at 17.00 put it out on the street! It's good that everything was all right with the child. Now the sea. And the sea is 500 meters on foot in the sun and small stones. BUT! KITESURFERS!!!! ! there are a lot of them, now the wind season, they are just an invasion, they fly at you with great speed, a parachute of one of them fell on one man and just covered it from above, his wife ran with tears to the reception, just if this parachute fell edge-on, then he simply broke the spine of a man. We also went to the reception with a request to limit permanent flights over the sea, but we were told that they are also guests, and I have the right to do what they want, sorry, but what about us, we asked, we are also guests and we can’t just swim with children, We were told they couldn't help. Know! there is a huge kitesurfing center on the territory of the hotel! Where people from all over the world fly and this pleasure costs $ 200 a day, and this is the hotel's earnings. The sea behind the buoy is muddy every day, we took masks and fins, no fish, no corals, swam to the left through two hotels, we were told that there is a coral reef, it’s ridiculous, a couple of fish are half dead corral. Don't even think about going for it. We read in the reviews that people are still walking along the pontoon, watching the fish.... what??? ? there are no fish there, a couple of gray ones???? ? went to the island of Utopia for $ 18 via the Internet, in a hotel 35, this is so that there is an understanding of where you will get, In Sharm there are 100 times more fish than on this island of Utopia! Hotel guides are just scumbags, nothing but vparivanie excursions!!! ! We were driving to the airport at a speed of 10 km per hour, you know why? The guide who took away from the hotel sold ointments and Bedouin sticks-dental counts! But the most interesting thing was when we got on the bus to go to the airport, then on the first seat opposite where the guide sits, who already took the first two places for himself, put several small flowers on the opposite one, it was not there when I went in with a 4 year old child , shifted to him the village with the child in the first places, what an evil guide was !!!! ! yelled, shouted how could I sit on these seats??? ? I say that I have a child, he says so what??? ? sit him down in front next to the driver, if you know, there is one place at a height of 1.5 meters!! ! I say what are you?? ? he says so what...... The slides in the hotel are old, they peeled off their elbows when descending, the joints are not even, people peeled off their knees, necks, we elbows, now we smear ointments at home, my husband does not heal well. . . By the way, they closed the slides when the Arabs wanted them, not adhering to the schedules.... Don't be fooled by good reviews before you go to this hotel.
Translated automatically from Russian. View original