Нормальный отель, 4 с минусом Normal hotel, 4 minus

Our vacation was supposed to start on November 8th, thanks to Joint Up, we postponed the flight for more than a day and we arrived at the hotel on the 9th at 23:00, as a result, instead of 7 days of rest, we got a full 5!
First about the good. Upon arrival we were seated immediately. They gave a good room, overlooking the pool, the rooms are cleaned 2 times a day, there is a TV, a safe, water, shampoos are replenished daily, towels are changed. But they didn't leave us a tea set. The kitchen is good, everything is very clean, the dishes, appliances are changed, the dishes are taken away, the floor is swept and washed. Chefs and waiters are doing their best, friendly, smiling and affable, the administrator monitors everything, he is always at the workplace, gives instructions to the waiters. The territory is looked after, watered, the grass is mowed. The beach is full of sun loungers, all new, the entrance to the water is sandy, there is a pier, if you swim from the pier there are corals.
About the bad. The hotel guide Mukhtar is just a boor, he has no other goal than to sell excursions 4 times more expensive, for example, he sold excursions to Cairo for 100 dollars and we bought via the Internet for 35, as a result we rode in the same bus with those who paid 100! When we had a meeting in the morning with the year of the hotel Makhtar, he talked about the city for 5 minutes, the remaining 40 minutes he talked about excursions, when he found out that we had arrived for the first time, he began to sell excursions, when I answered him that we had come to the sea and not on excursions , then he rudely began to shout at me, in response I say don’t shout, I’m talking to you adequately, as a result, he began to threaten us to write a refusal of excursions, we wrote, he began to intimidate that we would not be able to go anywhere except for a hotel like ours, but the husband asks why then we bought a visa at the airport, he did not say anything and did not talk to us anymore.

Another separate point I want to note the animation, or rather not the absence, we counted 4 people of the animator, Olya and Alena, who do nothing at all, it’s not at all clear what they are paid for, sleep until 11 and then turn on music on the beach, a couple of songs are always alone and the same ones, there was no sense from them, every evening they were waiting for something interesting, but the animators did nothing, once there was karaoke of 5-7 songs, for children it is always the same song. One day they did a type of boiler party near the pool, so the animators just took a picture of people taking cocktails and snacks, and then they approached people and offered to help write a review about the hotel. If any of the hotel administrators reads this, my advice is to fire the animators and find new ones, the hotel is very boring, and after this you don’t want to come a second time! We asked to turn on the music in the evening, the animators told us that they would not turn it on, because it interferes with elderly vacationers. This hotel is more suitable for the elderly as the animation is zero very boring!! ! The animators offered to go to the city for a disco for $ 15, is this normal? Instead of them having to make a disco in the hotel!!
The bartender on the beach and in the bar always makes the same "cocktails", they left him a tip, they thought that the attitude would be better, but he ignored us anyway, he sucked up to the English, he brought them cocktails, he didn't pay attention to us at all.
Conclusion, the most conscientious hotel workers are cooks and waiters!