Not worth your money. slight disappointment

Written: 18 april 2021
Travel time: 18 april — 2 may 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 8.0
Food: 5.0
Amenities: 6.0
The first thing that struck me was a clear lack of staff everywhere, from the reception to the food area, in particular at breakfast, for example, there are many areas, one of them: bread, fruits, sweets, is located on a perimeter of about 9 meters. And one person was put on this entire perimeter, as a result, a crowd of people waiting, a person can’t cope, doesn’t have time. Settlement is a horror. We arrived at the hotel at 7 am. And the receptionist, instead of either settling, saying how much he needs to give on his paw, or saying at what specific time our room will be ready, he said: sit down, wait, it will be soon. As a result, every half an hour he said: soon, soon. I did not expect such a terrible attitude from an above average price category hotel.

At 10 am we could not stand it and asked for a changing room. They opened the luggage closet for us at the entrance for 5 minutes, and we dragged our suitcase there and changed in stuffy and dark.

Imagine our shock when, at the exit from the closet, we are told that your room is ready, you can go there ...We don’t even know what to assume: either they have cameras in the closet))), or the staff just likes to torture the guests a bit. It is a pity that the hotel showed such a pattern of the wrong approach to guests. The receptionist either immediately needed to hint that he wanted additional. money for the settlement, or to settle immediately, without torturing the guests.

Now about food: April, not even strawberries for breakfast, pastries taste below average, even scrambled eggs are cooked dry and with a lot of butter. Of the pluses - a fairly comfortable and spacious room and animation. Another minus, the pier is very far away, you have to go through half of your territory and another half of the neighboring one, about 2 km.
Translated automatically from Russian. View original