No more foot in Egypt!!!

Written: 27 november 2010
Travel time: 16 — 25 november 2010
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 7.0
Food: 3.0
Amenities: 7.0
We rested in EGYPT, or rather we didn’t rest, but suffered, fought with the lack of service from November 16 to 25, me, my wife, my son 5 years old and my sister. Everything did not work out since Moscow, because. k. TEZ TOUR decided to send us by the Yakutia airline, which does not care about its charter passengers. The departure was planned at 14.00, they announced a delay until 18.15, then until 19.15, people began to get nervous, there were thoughts that we would not fly anywhere. They called the representatives of YAKUTIA to clarify the situation, but none of them wanted to come, only an employee of VNUKOVO came out and said that our plane was flying from Ulan Udei, that upon arrival it would be serviced and you would fly to Hurghada ! . . We arrived in Hurghada at 24.00, no one was waiting for us at the hotel, 5 Belarusians fought at the reception, who were settled in a 1-2-room bungalow, despite the fact that they are completely different people. The Belarusians told us that they hadn’t been able to check in for 3 hours and they were wondering where they would settle us! We were not loaded with things in an electric cart and taken somewhere to the outskirts, I immediately thought “something is wrong here” and was right- it was a 2 bedroom bungalow overlooking the fence and the desert. This didn't suit us. to. we paid for 2 2-bed standard rooms worth 100.000 rubles! There was one answer - there are no rooms, either take what they give, or spend the night in the lobby. Our child was sleeping safely on the sofa in the hall, it was a pity to hit him again, I looked at another similar room and we decided not to settle in THESE rooms together with the Belarusians! After 4 hours of useless conversations with the Arabs at the reception, we calmed down, so as they no longer had the strength and began to doze off in armchairs, but the Arabs did not come up with anything better than to bring in a vacuum cleaner and start vacuuming the hall, and this was at 04.00 in the morning, to turn it off, they had to use force and a Russian obscenity that almost all of us shouted at the same time. . . On November 17.08. 30, a representative of the TEZ TOUR, the same Arab, came, said that which rooms they give in those and check in, there are no others, which is normal when different families live in one room during the season, if something does not suit you, live in the lobby, call Moscow, but he doesn’t solve anything here !! ! I had to settle in a bungalow on the outskirts. In the evening, the hotel manager promised us that on November 19 we would be settled and that there would be compensation from the hotel, but we had to sign papers that we agreed to live together and we signed them! 19.11. 11.30 the answer at the reception was that there were no rooms, after a short conversation in raised tones, they gave me the keys: 1 room on the outskirts of the main building overlooking the fence and 1 room in a bungalow overlooking the wall of a neighboring bungalow standing a meter from the window! that I'm picky, no, this is my 3rd trip to Egypt and the last one, but I realized one thing that they have "special rooms" for Russians and you will understand this when you arrive in Egypt, they rarely settle normally, just lately it's been very a lot of Russians travel to this far from civilized country and the Arabs don’t stand on ceremony with us, it’s okay, more than one other will come) I had to return to the reception and start smashing it, since my good mood and patience ended and they were lucky that the manager who , who can solve something, was nearby. He asked me to go to his place and promised that he would solve everything. . They brought the keys, as he said, is GOOD ROOM! I believed, I went to look at them, and I realized that they replaced only one number, and the second slipped the same one! path of people. who went to our beach from other Albatros hotels, even a child was afraid to leave one in the room! 20.11. I pass by representatives of TEZ TOUR who sit and sell excursions, if you don’t know yet, selling excursions is their main job, and until they serve customers, they won’t listen to you with other problems. After waiting in line, I decided to find out, so when will we start to have a normal rest, for us, rest is also a normal room that is nice to come to! After a long conversation at the reception, they gave me the key. The room was on the outskirts on the 4th floor, there was no view of the fence, because. to. the fence remained below, we moved for the 3rd time, my condition - the absence of walls and fences outside the window was fulfilled on the 5th day of arrival at the hotel! In general, the only plus for the hotel is the sea for children and those who do not like to swim together with fish, the beach is sandy, there are children's slides, it's also good for children, but the water is very cold there, and you can't get the children out of there, apparently that's why many children went to the doctors and they were given DS: tonsillitis! The food is poor, there is nothing to feed the children everything is spicy with a high content of spices and if a child eats french fries and pizza all the time, I think this is not normal! There is no entertainment, the animation is weak, a children's disco consisting of 3 foreign songs, then some kind of folk performance, all this in the amphitheater, just under our windows, and if there was a desire to go to bed early, then because of the loud music it was difficult to do it! fly to Egypt, fly TEZ TOUR, fly YAKUTIA to the BEACH hotel ALBATROS RESORT, personally, I am no longer in Egypt with my foot! GOOD LUCK!
Translated automatically from Russian. View original