The hotel itself is good, but the service is excellent

Written: 15 april 2021
Travel time: 5 — 12 april 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 5.0
Food: 2.0
Amenities: 6.0
I'll start with the pros:
Met, brought quickly, saw the bracelets at 8.30, settled at 11.30;
The room is clean, cleaned daily, though shampoo and hair conditioner were put in after $ 1;
The area is beautiful, large, clean;
The sea is just great, the beach is clean.
Probably one of the main advantages: (
Now about the cons:
The safe in the room is not specifically reset (I have a safe at home, familiar with its settings), then call the person who resets it and demands $ 1 from you;
There are no declared 5 restaurants, including a seafood restaurant! ! ! ! ! Only two work! : (Which no one warned us about. )
Service in restaurants wants to be better (although it is impossible to call them restaurants at all, CANTEEN! It is more appropriate). There are few waiters (Kovid argues), the tables are poorly cleaned, often had to stand at a table, which was released for 15 minutes, no one could clean.
For someone to come up and offer any drink, it's all from the realm of fiction.

The kitchen is so-so, I expected it to be tastier, but I was not hungry.
If you have prepared something tasty, you will be given two pieces, but the Arabs will be given a full plate, the same was true of ice cream, it seemed, but again the Arabs will put as much as you can put.
At least it's a separate topic, about pouring beer into a paper cup so that the foam poured over the top, and beer was unfortunate 1/3 cup, I do not even want to mention.
The juice is diluted with water, and it happened that before it had only color, there is no taste at all (who remembers Yuppie, then one on one). Cocktails are smaller, but to be honest, $ 1 did not help, but you can put up with it.
From the "man" who made burgers near the beach in general killed, a week he greets you, smiles and then demands money for the burgers, and in such a tone that you have to give him the $ 2! ! ! ! ! Failed ...
But even among them are normal people, respect pizza! Special thanks to the guide Belal, for understanding and help, thank you very much! ! ! ! ! More such people and rest would be much more pleasant.
Children's slides, to be honest, are in poor condition, rusted, torn.
The guides' task is to be polite for the first couple of hours, while they offer you tours at inflated prices and advertise the "best places" for purchases from which they receive interest, promise to solve most issues, and then simply disappear and do not answer calls.
The general impression of the hotel, to be honest, is not very, I would rather not recommend it, the service 5+ stated there does not pull at all, a maximum of 4, and those with a stretch. But I repeat, the sea there is great!
! ! ! ! If we fly to Hurghada again, then not to the Albatross hotel chain!
Have a nice holiday everyone!
Translated automatically from Ukrainian. View original