The hotel is good, the first line, everything is beautiful, but the staff ... horror!

Written: 10 may 2021
Travel time: 26 april — 3 may 2021
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 5.0
Food: 9.0
Amenities: 6.0
I chose the hotel on the recommendation, all its dignity, which is located in the center of Hurghada and not far from the airport. Although the ride was only 20-30 minutes, we drove 1.30 to the hotel and back for two hours we drove in a circle until the guide sold all the products on the bus, only after that we got to the airport. The hotel was not populated, tortured, waiting for a tip. When they realized that nothing would happen, they began to put on bracelets, we barely had time to have breakfast. At first they gave a room, not a pantry, not a little room for the staff - it's not clear! After the demand to change the room, at first they said that we ordered exactly this, then that we would just spend one night and give another. After the scandal - gave a normal number!! ! The food was excellent, everything was very tasty. The beach and sea are good. They even apologized the next day. The safe broke and was repaired on demand. The towels weren't changed, the bed too. Cleaned up every day. There were beach towels.
Translated automatically from Russian. View original