Terrible hotel, ruined holiday.

Written: 24 september 2018
Travel time: 11 — 18 september 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 5.0
Terrible hotel, ruined holiday. In Egypt, we are not the first time, and in Hurghada itself too. The hotel was chosen based on reviews. I don’t know how such a hotel can be liked and how one can write good reviews. They put us in a "killed room", the plumbing is broken, the beds are dirty, all the furniture is broken, the table on the street is broken. When we wanted to change the room, we were told at the reception that we have to pay an extra $70. Since we arrived late, we left the solution of the problem for the morning. The problem with the room was resolved after we announced that we would change the hotel. We were immediately shown several rooms and we were able to choose at least something. I forgot to write that three couples flew in and they all settled in bad rooms. The food in the hotels is not bad, but in order to eat, you need to come at the very opening of the restaurant, otherwise you will eat standing up. Lines for food all the time. Before leaving, I wanted to take bread, so they made a remark to me and then they watched me so that I would not take out the bread. But the locals took out whole plates of food. And how a piece of plaster fell during lunch, so this is normal. To our comments about this, she just smiled. Tables wobbled, floors dirty and sticky. Beach: The sun loungers are broken. The tables, which are on the beach near the umbrellas, began to be repaired before someone from the authorities came to them, otherwise they were all broken. At the end of our "rest", a towel was stolen from friends. Tui tour guide Hussain's job is disgusting. The guide does not do his job. Interested only in what would "sell" their excursions. The only plus is the sea. Warm, clean and beautiful. There are some fish on the rocks, we saw hedgehogs and moray eels. Many thanks to the general manager at the reception of the day shift. Thanks to him, many of our problems were solved and absolutely free.
Translated automatically from Russian. View original