И ВЕЧНЫЙ БОЙ... AND ETERNAL FIGHT...

We went to Egypt for the first time from 2.11 to 10.11, 2010. When choosing an atel, we first of all paid attention to the beach, the territory, and for the price it was normal for us. We understood perfectly well that we were going to the four, we read reviews about the Royal Regina Resort 4 * that the hotel is old, it is being reconstructed, therefore we did not make any special demands and did not expect any luxury. I just wanted a good sea and beauty around. Basically, they got it all. I will not write about food, drinks, we had enough of everything. We went from the Sanmar Tour travel agency, met CORAL tur in Egypt, everything was organized well, departure, return arrival, transfer, escort - everything was on time, without problems, CORAL had very good guides in the studio - Imad and Ahmed. The guys are wonderful, always ready to listen and help in everything, both in organizing excursions and in accommodation, in changing rooms. But what we couldn't expect was the presence of "unscheduled neighbors" in bungalows 707 and 710 - bugs.
This is not unfounded chatter, I have a photo. After two days of living in a family room, we decided to leave with our rather adult girls and we were given two bungalows. Everyone was happy until the moment they went to bed. A nightmare began, something bit and bit me endlessly. Naively, I thought it was mosquitoes, I sprayed with anti-mosquito bites ... And at 4 in the morning we have an excursion to Luxor. When I turned on the light at 3:30 in the morning, I was shocked. Something was crawling on the bed, the husband was more knowledgeable in this matter and immediately stated - bedbugs ... Horror. I was shocked - this is not Zverev - "Star" is in shock, "it's worse. Blood on the sheets, a feeling of disgust and disgust in the brain. It still twitches. We go to the reception, explain what's what, they promise us rooms at 12 day, we explain that we are leaving until late in the evening for an excursion to Luxor. We are safely recorded on some piece of paper, and in the evening upon arrival a nightmare begins.
From 10:30 p. m. to 2:00 a. m. , we demanded a change of room. Everything is like peas on the wall ... They nod their heads, we will do everything, we will change the room tomorrow, today we will change mattresses, linen and do absolutely nothing. The husband realized that everything here was somehow incomprehensible and, just in case, marked our mattresses. Oh, how perspicacious he was... Having scolded our mattresses around the territory of the atel, these Egyptian battles returned everything to its original place. Moreover, we had to change everything in two rooms, and by two o'clock in the morning we were barely trying to figure it out with one ... At the reception, the boys cute endlessly ask: "What's the problem? " This is something! They already showed the duty bugs on the bed and as before: "What's the problem? " But all we do is not sleep for almost a day, two girls of 16 years old are with us, they are also awake. I was already ready to sleep in the hall, well, not to go to the bedbug voluntarily, this is beyond my strength.

Around 2 o'clock in the morning, a wonderful vision - the owner of the atel in the hall, I rush to him, it's good that he has a Russian wife, since my English would obviously not be enough to describe all this. I explain everything to the hostess and within 15-20 minutes we are in another room, again a family one - from two rooms. But I said that if no one bites here, then I won’t even take a step to other rooms. Thank God, the rest of the rest we were not disturbed by insects. So, gentlemen, vacationers, do not believe that in Egypt we are bitten by "MOSQUITO", as hotel employees will tell you, everything can be much more interesting ...
Why did the travel agency not give a five in the review about the quality of work, but because you need to carefully choose partners for cooperation and accommodation of your customers and at least sometimes examine the rooms for tourists provided in the ateliers.