Good hotel, but the guide can ruin the holiday

Written: 11 october 2021
Travel time: 28 september — 8 october 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 6.0
Food: 7.0
Amenities: 8.0
The hotel is very good too. We were in the 15th building, 10 m from the main pool, 150 m the beach is far from the reception if you go along winding paths, straight 250 meters. daily, a couple of times beef liver. Cereals, cereals, vegetables of all kinds, etc. The fish was given 2 or 3 times in 10 days, I mean tuna, not pangasius. Fruits for the season, in general, enough to eat.
Tourists are mostly Ukrainians - 30-40%, Poles, Czechs, a little bit of Germans, so there were no inscriptions in Russian "It is forbidden to take food to the rooms", as is often the case in other places. Yes, and they didn’t forbid taking food with them, both locals took whole lunch boxes and visitors. Standard deluxe rooms, there were a couple of shortcomings, something was solved, something was not. For example, they brought beach towels, they did not make light bulbs on the balcony.
The bars are working, the animation is on top, four Egyptian animators and a girl from Ukraine lit everyone.

The hotel is constantly in motion, from 4 o'clock in the morning they paint, repair, cut, clean, etc.
The room was cleaned daily, 1.5 liters of water every day, whether we drank the old one or not, we had a battery at the end, we put tea / sugar / coffee at the expense every day.
There are TV channels in Ukraine and a couple of Russian-speaking ones, the reef is beautiful, there are enough places on the beach and in the pools, sunbeds and umbrellas are not killed.
The tour operator we had was AnexTour, the hotel guide Ahmed Amer does absolutely nothing, or does it so slowly that you yourself will decide it faster by contacting the reception or the staff directly. Well, the dollar is also a dollar in Africa.
This slow oriental man forgot to send his wife to do the PRC before departure and she was removed from registration at 5-50 in the morning at the airport, of course this has nothing to do with the hotel, but the sediment remained.
Translated automatically from Russian. View original