Very comfortable, quiet, well-maintained hotel - we will definitely return!

Written: 17 july 2017
Travel time: 8 — 15 july 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 8.0
Cleanliness: 9.0
Food: 9.0
Amenities: 8.0
This hotel was chosen not only by reviews, but had previously rested in the Sahl Hasheesh area and understood what level the hotels were there.
And not nearly lost.
Upon arrival, it was true that it took not 30 minutes, as described in previous reviews, but about an hour, but this is not essential.
Checked in quickly, immediately in a nice room overlooking the pool and the sea.
The room, of course, is not very spacious for 3 people, but it doesn’t matter to us, because. we only slept in it.
The room is clean, cleaning is carried out daily (even without additional payment), bathroom accessories, water (1 bottle per person) and coffee and tea are replenished.
Since the time was late (about 21-00) - they offered to have dinner and then settle down.
The entire staff is very friendly, friendly to all visitors to the hotel, regardless of whether you have just arrived or are already moving out - customers are welcome here.
Very, very big fellow Guest Relation Maria!

She is always ready to help, remembers everyone by their names and room numbers (she called after the day of arrival, she clarified whether everything was fine with us, if everything was enough). On the third evening of our stay, they issued a questionnaire-questionnaire of visitors, we filled it out, she read it and the next day asked if anything had changed according to our comments in the questionnaire
(the conclusion is this: the opinion of the client will not be left aside).
She gets 5+++ for her work.
The territory of the hotel is compact, well-groomed, but there is not enough greenery and various plantings for shade.
The animation is rather weak - for this hotel I would recommend a more incendiary team (they were in another 5 * hotel in the fall, the hotel itself was NO compared to this, but the animators were constantly lit) - this is not enough for the Old Palace.
The guys do not know languages ​ ​ very well, they lack the experience of holding a show.
For the entire stay, we did not notice animation for children (except for the evening disco, where the same music and the same dances were played from the host).
It would be nice if there was a water park.
The food is beyond praise, the range of delights will satisfy any gourmet. Every day for dinner something new from the grill menu, desserts, fruits - so delicious that even for all 7 days it is impossible to try everything.
Services on the beach are not cheap - massage $ 35, photo $ 3, I really liked to ride a golf cart along the promenade (for $ 20 per hour you can drive around the coast and see the fabulous hotels of Sahl Hasheesh, and the most beautiful promenade with colored fountains).
The hotel is international - Germans, French, Italians, Belarusians, and : ((local Arabs.
The sea is probably the best in all of Hurghada, a sandy beach, a good entry into the sea (special shoes are not needed), of course there are no coral reefs, but there are several small corals where we watched fish and even saw a stingray.
In general, the impression is good, if you want to get into your comfort zone, you are here.
Translated automatically from Russian. View original