Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
6.0
Amenities:
1.0
This was my 6th time in Egypt as a tourist. In addition, I worked in the tourism industry for 12 years. During this time I have visited hotels of different levels, but I have never seen such lawlessness anywhere else.
Let's start with the fact that the receptionist is simply frostbitten. Having not a full load of the hotel, they procrastinate people upon arrival for hours, issuing keys in the first place only to those who pay money from above. If you arrive even at 9-10 in the morning, you will not be put on a bracelet until 11 to make sure that you do not go to breakfast. And the keys to the room will be given when you have already completely messed up their eyes, and will ask questions why others are accommodated, but you are not. Moreover, such a pig settlement is not only for those who arrive in the morning, but also for evening races. We saw how they torture people for hours, who are brought even in the evening, with the official check-in at 14.00. This is despite the fact that people have ALREADY spent their paid day on the flight.
We talked with tourists who were brought at 7 am and settled at 2 pm. Moreover, they say that they openly demanded money from them - $ 15 if they want to settle earlier.
Back on eviction is also a fun picture. If you have a flight in the afternoon or in the evening, you must return the room at 12 o'clock, this is understandable, BUT! They also cut off your bracelets so that you, in no case, go to dinner! This is definitely the first time I've seen this!
Part of the rooms (in the main building) after renovation. The rest (bungalows) - no. They are just broken rooms with ants, broken furniture, and rusty water that never comes down. Especially if you are accommodated in the 7th building, get ready that in order to go up to the restaurant, you will need to circle the entire territory in the scorching sun.
Normal rooms are only in the main building, but they come at an additional cost. Officially - $ 20 per night. But the tourists said that it is possible to agree for $20 in total for the entire period at the same reception. We were given such a number after I was demanded to change the number in the 7th building, they drove me through 5 numbers and rusty water flowed from the tap everywhere!
But no matter what room you are in, check the operation of all amenities immediately upon check-in. Because if something does not work, or leak, you will NEVER wait for a repair! They will tell you that they will come in 5 minutes, but this will not happen either the next day or until the end of the holiday. It is useless to call the reception, carry a burnt out light bulb, and so on. Nobody cares!
Moreover, when you connect 2 phones for charging in the evening, electricity was knocked out in the room until you pull out 1 charge from the outlet. COMPLETE NONSENSE.
Meals - standard 4 stars. But the redneck is here, too. In the season of dates, they give tourists mostly green, unripe fruits that get stuck in the throat. and ripe ones are sold for $1 per package. And if the demand is high, then they move the package to the 3-dollar shelf. If there is no demand, they lower it back to $1. It can be seen that they have a craving for "business" in their blood. They mainly offer green bananas and oranges, grapefruit. For several days they gave more pomegranate and melon. But then they stopped giving it, and they also began to offer grenades for money.
The lifeguards on the beach are really good. They are very friendly and funny, make sure people don't walk on the corals and generally do a good job. Always positive with vacationers) Cleaners of dirty dishes in the main restaurant also work very well. If you don't have time to eat, your plate is already taken away. Always smiling and trying hard.
By and large, this hotel is saved by 3 things - a good coral reef, a short pier, and proximity to Soho. Maybe that's why they are so relaxed. Because in terms of pricing, these features make them stand out, and they know people will go. But I personally will never come here again, because the poor service for me does not pay off all these pluses.
The decision is up to you.
Let's start with the fact that the receptionist is simply frostbitten. Having not a full load of the hotel, they procrastinate people upon arrival for hours, issuing keys in the first place only to those who pay money from above. If you arrive even at 9-10 in the morning, you will not be put on a bracelet until 11 to make sure that you do not go to breakfast. And the keys to the room will be given when you have already completely messed up their eyes, and will ask questions why others are accommodated, but you are not. Moreover, such a pig settlement is not only for those who arrive in the morning, but also for evening races. We saw how they torture people for hours, who are brought even in the evening, with the official check-in at 14.00. This is despite the fact that people have ALREADY spent their paid day on the flight.
We talked with tourists who were brought at 7 am and settled at 2 pm. Moreover, they say that they openly demanded money from them - $ 15 if they want to settle earlier.
Back on eviction is also a fun picture. If you have a flight in the afternoon or in the evening, you must return the room at 12 o'clock, this is understandable, BUT! They also cut off your bracelets so that you, in no case, go to dinner! This is definitely the first time I've seen this!
Part of the rooms (in the main building) after renovation. The rest (bungalows) - no. They are just broken rooms with ants, broken furniture, and rusty water that never comes down. Especially if you are accommodated in the 7th building, get ready that in order to go up to the restaurant, you will need to circle the entire territory in the scorching sun.
Normal rooms are only in the main building, but they come at an additional cost. Officially - $ 20 per night. But the tourists said that it is possible to agree for $20 in total for the entire period at the same reception. We were given such a number after I was demanded to change the number in the 7th building, they drove me through 5 numbers and rusty water flowed from the tap everywhere!
But no matter what room you are in, check the operation of all amenities immediately upon check-in. Because if something does not work, or leak, you will NEVER wait for a repair! They will tell you that they will come in 5 minutes, but this will not happen either the next day or until the end of the holiday. It is useless to call the reception, carry a burnt out light bulb, and so on. Nobody cares!
Moreover, when you connect 2 phones for charging in the evening, electricity was knocked out in the room until you pull out 1 charge from the outlet. COMPLETE NONSENSE.
Meals - standard 4 stars. But the redneck is here, too. In the season of dates, they give tourists mostly green, unripe fruits that get stuck in the throat. and ripe ones are sold for $1 per package. And if the demand is high, then they move the package to the 3-dollar shelf. If there is no demand, they lower it back to $1. It can be seen that they have a craving for "business" in their blood. They mainly offer green bananas and oranges, grapefruit. For several days they gave more pomegranate and melon. But then they stopped giving it, and they also began to offer grenades for money.
The lifeguards on the beach are really good. They are very friendly and funny, make sure people don't walk on the corals and generally do a good job. Always positive with vacationers) Cleaners of dirty dishes in the main restaurant also work very well. If you don't have time to eat, your plate is already taken away. Always smiling and trying hard.
By and large, this hotel is saved by 3 things - a good coral reef, a short pier, and proximity to Soho. Maybe that's why they are so relaxed. Because in terms of pricing, these features make them stand out, and they know people will go. But I personally will never come here again, because the poor service for me does not pay off all these pluses.
The decision is up to you.
Translated automatically from Russian. View original
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