Disappointed

Written: 5 august 2021
Travel time: 1 — 8 august 2021
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 5.0
Amenities: 7.0
The hotel itself is not bad, the territory is good and well-groomed, but there are problems with service.
1. Upon check-in, the room could not be called prepared for check-in, the towels were dirty, and the bed linen with the remnants of someone's hair and stained.
2. There are often problems with cleaning: be aware that the room may not be cleaned, and you may lose towels from the bathroom. One day they did not give water to the room.
3. Alcohol is terribly saved, wine is poured in 30 grams and at the same time they do not spare plastic glasses. The choice of wine is very poor, wine is available only in the restaurant (only white) and the lobby bar (only red). In the pool bar there is no wine at all, in the beach bar except for beer and ready-made cocktails with a meager alcohol content.
4. Be prepared for the fact that if you buy a hookah for personal use, you will be forced to leave it at the reception until the day of your departure.

5. Preference for service is often given to guests from the countries of the Arab world, at the bar they will not pay attention to you until they talk to "their own".
6. Hot water in the bathroom is rusty brown.
Draw your own conclusions. . .
Translated automatically from Russian. View original