Strongly do not recommend this hotel

Written: 2 january 2020
Travel time: 19 — 30 december 2019
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
I chose the hotel based on reviews and recommendations for holidays in Egypt in the winter season. I didn’t like it at all: the fragrances in the hotel are strong, the smell of suffocating incense is everywhere, the rooms have not been renovated for a long time, the mattresses for children on extra beds are sagging, stained, the curtains (if you can call them that) are traditionally for poor service half without fastening, hanging on an honest In a word, it is time to take out the tulle in the trash. Vacuum cleaners (I always look) from the last century, vacuuming the carpet in the corridors is just for show. There is such an old and dirty carpet in the room that the first desire is to shove it under the bed or take it out.
The kitchen made a particularly negative impression. The food is of low quality, the buffet itself is small in size, because half the space is occupied by bowls of raw vegetables. How do you like raw beets or zucchini? Also a favorite trick is to force a space of canapé s from half-eaten sausages, cheeses, etc. Almost 70% of the presented dishes are tough Arabic food, sometimes the ingredients make you feel uncomfortable. Baking on cheap margarine, inedible, with a specific smell and taste. The restaurant does not have a toilet, and it's not that they didn't design it, it's just that the management considered that the A la carte restaurant was much more important than washing your hands before eating. There is practically nothing for children to eat, for show, there is obscene food on the diet table, which is even disgusting to look at. Always the same. Sausages and all food are 100% halal. In other words, sausages are impossible to eat.
Despite the fact that the guest book indicates a dress code for visiting restaurants, the locals do not take off their jackets and hats, but just hang around the food. Or it’s +25 outside, but it’s cold for the comrades, and they sit quietly at the tables right in fur coats and winter jackets and fill their stomachs. The restaurant staff is not concerned about this. The most important task is to smile, ask: how are you, when you arrived, where are you from, and also rub the hotel lobby. The staff is very good at handling objections and gets very angry when you don’t consider everything that happens to be a real paradise.

Particularly caused general indignation non-working heating in the pool. You have to call Cairo until it works, etc. Who cares? Who will pay for not being able to swim on vacation? The sea was not very conducive to swimming due to the weather.
In the evening there is not much to do at the hotel. Dark, sad, animation programs simply do not serve any criticism. Nobody planned to invest in animation. Yes, for show.
There is no spa. And all statements about its existence are a complete lie. The bathhouse from the 90s is rented out, the tenant himself sets the rules for visiting and aims to sell services. Everything is old and dead. Just awful.
The only plus is the beach. Although entry into the sea is possible, it is very far to go to the depths. There is little space on the pontoon, the swimming area is very small.
In general, absolutely not, especially with children. There is nothing for children to do, they run around the hotel between the first and second floors. There are no children's channels, the cartoon cannot be downloaded due to the quality of WF.
Yes, mice are still running around in the restaurant area by the pool))
Don't fall into the trap, spend your money in a decent place.
By the way, hotel managers don't read reviews, and if they do, they write out blatant lies.
Translated automatically from Russian. View original