Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
2.0
Cleanliness:
3.0
Food:
5.0
Amenities:
4.0
We rested at the Dreams Beach Resort from 22.09 to 30.09. 18. Tour operator Anex tour.
Hotel and room
The first thing that surprised us was that at the entrance to the hotel our hand luggage was searched. This was not the case before.
We had room 3620 in building 36 on the second floor. In the hotel, odd numbers are on the first floor, even numbers are on the second. Almost all rooms on the second floor of buildings 16-22.34-36 have a partial sea view - you should not pay extra for a sea view.
The room has relatively new furniture, new TV 32” (2 Kyiv + 2 Moscow channels), the refrigerator is old and does not cool well. The bathroom has a bidet and a sit-down 3-coal bath. Room 5 is coal and small - bed 3 can hardly be accommodated. The beds are soft, the linen is white and fresh. The latch on the front door did not work (it was repaired) and the lock on the right wing of the balcony door (it was simply blocked). Surprised by the presence of the 2nd washbasin in the hallway of the room. The room is quiet (as requested at the reception for $20). Hairdryer, air conditioner and safe worked well.
There is hot water all the time, but the sink in the bathroom is leaking.
It was very annoying that for the first 6 days of our vacation, the card from the number was blocked 5 times. Scheme: at 12-50 (we go to lunch) everything works, at 14-00 (after returning from lunch) - the card is blocked by reception workers - this is how they extort money. In the heat, running to the reception and back is very uncomfortable. After the scandal, the last 3 days the card worked fine.
From building 36 to the main pool - 150 m, to the reception - about 250 m.
The main pool is shallow (mostly 1 m), water polo and aqua aerobics take place in it, and there is especially nowhere to swim in it. There is a water slide. However, it is old and it is dangerous to ride on it - I knocked down a bone on my right leg to the point of blood.
The territory of the hotel is shared with the Dreams vacation hotel, that is, in the evening there is where to take a walk. At the beginning of Dreams vacation there is a "bird paradise" - 5-6 cages with a variety of wild and domestic birds.
Hotel guide Anex tour
His name is Essam Eldin Mohamed.
He made an appointment for us at 8-45, knowing that this is the best time for the morning beach, and for breakfast. Moreover, he is at the reception from 8 to 13 hours and from 17-30 to 20-30. That is, he chose the most inconvenient time for tourists to meet. For any question about the hotel, his answer is: "Contact the reception. " He was rude, rude and yelled at us, said that he would not answer our phone calls and in general "...I do not respect you. " For some reason, I compared photos in passports - this had never happened before. It seems that it is not we who pay him for the work, but he pays us.
Of course, after such an appeal, we did not book excursions through him, but ordered them at the neighboring travel agency "Gena and Cheburashka", where we were greeted very friendly.
That is, Essam Eldin Mohamed does not know how to work with people and is clearly out of place.
It is probably right to ask the transfer guide directly on the bus from the airport to reschedule the meeting time with the hotel guide at a convenient time for you.
Or come to the hotel guide when it is convenient for you - it is not for nothing that he sticks out at the reception 7 hours a day.
Number extension
As guest-relationship Irina said, these rules change all the time. They extended our room until 6:00 pm for $30, and the bracelets were not cut off, because we missed lunch on the first day. That is, if you missed lunch on the first day, then you check in at 12-00 (or pay extra for its extension), but the bracelets are not cut off for you - go and have lunch.
Beach
The hotel has a somewhat unusual beach. It is divided into terraces and two horizontal sections connected by a concrete path, but there are not always enough places close to the entrances to the water. I was surprised by the stone loungers, as well as a small number of umbrellas that poorly protect from the sun. Most of the plastic sunbeds on the beach are old and worn out. Two stairs lead to the beach (140 and 147 steps) or you can go down to it along a smooth road to the beach bar.
The elevator to the beach is located at the very end of the hotel and it is inconvenient to use it - it takes about 200 m to go to the sea from it.
Of the three entrances to the sea, a 4-meter pier was closed (a ladder broke off) and was used by divers.
Already after 15-00 on the beach at the 60-meter flooded pier there is no sun due to the overhanging rock. The beach near this pier is very hot due to the lack of wind. This is a winter, not an autumn beach. At 60 m of the pier, even with a calm sea, periodically waves of 50-70 cm are unpleasant. Therefore, we used a 20 m pier with 2 ladders.
Coral is more interesting to the north (i. e. to the left, if you face the sea). For 9 days it was not possible to see a single fish larger than 70 cm. True, outside the hotel's beach I saw a turtle and a stingray. In general, there are few fish and the coral is not very interesting.
Flocks of 30-60 pigeons periodically fly over the beach, which then shit on the second floors of hotel buildings.
Nutrition
In the main restaurant (near the reception) there was: chicken, turkey, beef (often inedible), horse mackerel, fish cakes, tuna and, unfortunately, often pangasius. All this is given out on the veranda in portions by chefs. Free access to beef stew. Fruits included dates, melons, grapes, pears, oranges, guava, and pomegranates.
For some reason, very often there were no chopped tomatoes - only cucumbers + cabbage + peppers (we don’t take salads, especially with dressing, in hotels).
Alcohol is simply terrible - the strength of "vodka" and "brandy" is 20-25%. The taste of all "strong" drinks is the same. White and red wines are carbonated and bad tasting. Beer, more or less.
The main restaurant has a bar where you can order your own drinks instead of waiting for the waiter. Always freely available: coffee, tea, hot and hungry water + 3 chemical "juices".
You won't be hungry - there are different dishes for lunch and dinner every day.
The problem is to visit a la carte restaurants - you need to sign up 4-6 days in advance. We were only able to visit the Italian restaurant by the main pool - nothing special.
Weather
The first 3 days it was very hot - 37-38 degrees. day and no wind. Until you get to the room or to the restaurant - all wet (it was especially unpleasant to go to the reception and back when the card from the room did not work). The weather was the same on 30.09. 18. Sea - 28-30 degrees. There was no storm and big waves, because the hotel is located in the bay
Animation
It is - and charging, and water aerobics, and boccia, and darts. But there is no free billiards. To get to it, you need to find animators after 20-00 who have the key to it, but this is not realistic.
Evening shows were every day at 22-00 (after dinner). I liked the fire show, the rest not so much.
Tourists
From 22.09 to 25.09 the hotel was filled by about 30-40% (there were no empty seats in the restaurant) and there were no places on the beach (so as not to walk 120-150 m to the 20 m surface pier) was not.
Then the filling of the hotel fell by 2-2.5 times and there were always free places on the beach near the beach bar where pancakes are prepared. We chose this beach because there was always at least a slight breeze there, and it was not so hot. Approximately 50% of vacationers are Russian speakers, there were only a few groups of Arabs, there were Poles, Czechs, Germans and English speakers.
Outcome
A hotel with its pros and cons. Unusual beach, but a lot of steps. Average coral, few fish. Average food, meat and fish are given in portions. Not only chemical "juices", but also terrible alcohol. That is, of course, not 5 *, but something around 4 *.
pros
Unusual beach. Few Arabs. Large territory. Free coffee and tea available all the time.
Minuses
Anex tour guide. Permanent blocking of the card. Dangerous water slide. Few fish.
Hotel and room
The first thing that surprised us was that at the entrance to the hotel our hand luggage was searched. This was not the case before.
We had room 3620 in building 36 on the second floor. In the hotel, odd numbers are on the first floor, even numbers are on the second. Almost all rooms on the second floor of buildings 16-22.34-36 have a partial sea view - you should not pay extra for a sea view.
The room has relatively new furniture, new TV 32” (2 Kyiv + 2 Moscow channels), the refrigerator is old and does not cool well. The bathroom has a bidet and a sit-down 3-coal bath. Room 5 is coal and small - bed 3 can hardly be accommodated. The beds are soft, the linen is white and fresh. The latch on the front door did not work (it was repaired) and the lock on the right wing of the balcony door (it was simply blocked). Surprised by the presence of the 2nd washbasin in the hallway of the room. The room is quiet (as requested at the reception for $20). Hairdryer, air conditioner and safe worked well.
There is hot water all the time, but the sink in the bathroom is leaking.
It was very annoying that for the first 6 days of our vacation, the card from the number was blocked 5 times. Scheme: at 12-50 (we go to lunch) everything works, at 14-00 (after returning from lunch) - the card is blocked by reception workers - this is how they extort money. In the heat, running to the reception and back is very uncomfortable. After the scandal, the last 3 days the card worked fine.
From building 36 to the main pool - 150 m, to the reception - about 250 m.
The main pool is shallow (mostly 1 m), water polo and aqua aerobics take place in it, and there is especially nowhere to swim in it. There is a water slide. However, it is old and it is dangerous to ride on it - I knocked down a bone on my right leg to the point of blood.
The territory of the hotel is shared with the Dreams vacation hotel, that is, in the evening there is where to take a walk. At the beginning of Dreams vacation there is a "bird paradise" - 5-6 cages with a variety of wild and domestic birds.
Hotel guide Anex tour
His name is Essam Eldin Mohamed.
He made an appointment for us at 8-45, knowing that this is the best time for the morning beach, and for breakfast. Moreover, he is at the reception from 8 to 13 hours and from 17-30 to 20-30. That is, he chose the most inconvenient time for tourists to meet. For any question about the hotel, his answer is: "Contact the reception. " He was rude, rude and yelled at us, said that he would not answer our phone calls and in general "...I do not respect you. " For some reason, I compared photos in passports - this had never happened before. It seems that it is not we who pay him for the work, but he pays us.
Of course, after such an appeal, we did not book excursions through him, but ordered them at the neighboring travel agency "Gena and Cheburashka", where we were greeted very friendly.
That is, Essam Eldin Mohamed does not know how to work with people and is clearly out of place.
It is probably right to ask the transfer guide directly on the bus from the airport to reschedule the meeting time with the hotel guide at a convenient time for you.
Or come to the hotel guide when it is convenient for you - it is not for nothing that he sticks out at the reception 7 hours a day.
Number extension
As guest-relationship Irina said, these rules change all the time. They extended our room until 6:00 pm for $30, and the bracelets were not cut off, because we missed lunch on the first day. That is, if you missed lunch on the first day, then you check in at 12-00 (or pay extra for its extension), but the bracelets are not cut off for you - go and have lunch.
Beach
The hotel has a somewhat unusual beach. It is divided into terraces and two horizontal sections connected by a concrete path, but there are not always enough places close to the entrances to the water. I was surprised by the stone loungers, as well as a small number of umbrellas that poorly protect from the sun. Most of the plastic sunbeds on the beach are old and worn out. Two stairs lead to the beach (140 and 147 steps) or you can go down to it along a smooth road to the beach bar.
The elevator to the beach is located at the very end of the hotel and it is inconvenient to use it - it takes about 200 m to go to the sea from it.
Of the three entrances to the sea, a 4-meter pier was closed (a ladder broke off) and was used by divers.
Already after 15-00 on the beach at the 60-meter flooded pier there is no sun due to the overhanging rock. The beach near this pier is very hot due to the lack of wind. This is a winter, not an autumn beach. At 60 m of the pier, even with a calm sea, periodically waves of 50-70 cm are unpleasant. Therefore, we used a 20 m pier with 2 ladders.
Coral is more interesting to the north (i. e. to the left, if you face the sea). For 9 days it was not possible to see a single fish larger than 70 cm. True, outside the hotel's beach I saw a turtle and a stingray. In general, there are few fish and the coral is not very interesting.
Flocks of 30-60 pigeons periodically fly over the beach, which then shit on the second floors of hotel buildings.
Nutrition
In the main restaurant (near the reception) there was: chicken, turkey, beef (often inedible), horse mackerel, fish cakes, tuna and, unfortunately, often pangasius. All this is given out on the veranda in portions by chefs. Free access to beef stew. Fruits included dates, melons, grapes, pears, oranges, guava, and pomegranates.
For some reason, very often there were no chopped tomatoes - only cucumbers + cabbage + peppers (we don’t take salads, especially with dressing, in hotels).
Alcohol is simply terrible - the strength of "vodka" and "brandy" is 20-25%. The taste of all "strong" drinks is the same. White and red wines are carbonated and bad tasting. Beer, more or less.
The main restaurant has a bar where you can order your own drinks instead of waiting for the waiter. Always freely available: coffee, tea, hot and hungry water + 3 chemical "juices".
You won't be hungry - there are different dishes for lunch and dinner every day.
The problem is to visit a la carte restaurants - you need to sign up 4-6 days in advance. We were only able to visit the Italian restaurant by the main pool - nothing special.
Weather
The first 3 days it was very hot - 37-38 degrees. day and no wind. Until you get to the room or to the restaurant - all wet (it was especially unpleasant to go to the reception and back when the card from the room did not work). The weather was the same on 30.09. 18. Sea - 28-30 degrees. There was no storm and big waves, because the hotel is located in the bay
Animation
It is - and charging, and water aerobics, and boccia, and darts. But there is no free billiards. To get to it, you need to find animators after 20-00 who have the key to it, but this is not realistic.
Evening shows were every day at 22-00 (after dinner). I liked the fire show, the rest not so much.
Tourists
From 22.09 to 25.09 the hotel was filled by about 30-40% (there were no empty seats in the restaurant) and there were no places on the beach (so as not to walk 120-150 m to the 20 m surface pier) was not.
Then the filling of the hotel fell by 2-2.5 times and there were always free places on the beach near the beach bar where pancakes are prepared. We chose this beach because there was always at least a slight breeze there, and it was not so hot. Approximately 50% of vacationers are Russian speakers, there were only a few groups of Arabs, there were Poles, Czechs, Germans and English speakers.
Outcome
A hotel with its pros and cons. Unusual beach, but a lot of steps. Average coral, few fish. Average food, meat and fish are given in portions. Not only chemical "juices", but also terrible alcohol. That is, of course, not 5 *, but something around 4 *.
pros
Unusual beach. Few Arabs. Large territory. Free coffee and tea available all the time.
Minuses
Anex tour guide. Permanent blocking of the card. Dangerous water slide. Few fish.
Translated automatically from Russian. View original
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