Срочно поменять гида, из-за которого осталось плохое послевкусие Urgently change the guide, which left a bad aftertaste

I'll start with two fat minuses of this hotel. I, in principle, have already described them above.
First and irrevocable: guide Mohammed from Anex. Being about 10 times in Egypt, for the first time I encounter such a city... Instead of the promised 15 minutes of the meeting, I took 3 (! ) Hours. Half daylight. And then the day. If you consider that in this hotel in the afternoon there is no sun on the beach by the sea. And at first he skillfully intimidates: insurance + covid + his violent fantasies. And at the end soars excursions. In the tricycle. Agree. Its' his job. But if a person does not want, or rather does not want to overpay the guide twice, then why say come later to put up a painting that no one needs. Really languished from 8.45 to 12.00!! ! Rude, deaf and incompetent. And one more thing: in order to take revenge on us, he sent our company to the airport by different buses. There were 8 of us. He seated 6 and 2 (me and my husband separately, because they were most indignant). Although before that I stapled all our 8 profiles with a stepper in order to understand that we are together. If it were his will, he would have sent it by different planes. This is the first time I've met such a greedy guide. And hopefully for the last time.
The second fat plus of this FIVE is that they didn’t feed them lunch and at 12 they cut off the bracelets. Although we had a flight at 20.10. They also tried to settle this with the manager Irina, but she says that these are the rules. But these rules are everywhere. But how many were in 5 * and even in 4 * IN ANY hotel did not fall to this. So be prepared for that too. Although the guide at the meeting is already closer to 12, when he lost hope that our company will take a tour from him, he first promised to fix lunch for $ 10, and then they will feed you for free, like he will agree, just take the tour. So it's still real.

In general, the hotel itself is quite good. The food is good. And meat, and fish, and salads for every taste.
Repair in the rooms was a spree, but we didn’t go to look at it. And on the sea. And kst reef here is not very. There are not many fish. It was not possible to get high in the sea, because there were strong waves, it beat in the ears (so take earplugs). After 14.00, the sun no longer hits the beach, so it’s not great to lie there, but there is sun near the pool, but the pool is cold. There is also a heated one, but we never swam there. Didn't see the point. For children and those who cannot swim, the beach is not suitable.
A separate low bow to the guys at the bars (all! ). Human, understanding and smiling. Zaki on the beach is generally handsome.
Animation. They try, drive, only the problem is that they are always framed with evening shows. Twice these guys brought people to the show and broke them off because there was no show. Michael Jackson just died.
We were really just lucky with the weather and with the company we came with.
Will we return to this hotel again? No. The beach and sunset in the sea is not for children at all. I hope the shadow of the hotel guide Mohammed does not overtake us in another hotel...